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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,785 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,785 reviews

October 03, 2024

Fast Friendly and thorough. Would take my car there again! Customer service is the best. More

by birth.taverns-04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for the feedback about our service at Lithia Chrysler Jeep of Reno. We're grateful to have earned your trust.

October 03, 2024

Nice dealership, professional staff, up front on repairs and costs. No bait and switch tactics. Now, that Jeep has discontinued manufacturing the 4.0L in line 6, and the 4.7L V8, discontinued straight f More

by ANNETTE_TRAVELSHOPPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Oct 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your feedback about Lithia Chrysler Jeep of Reno. It's impressive how well you've maintained your Grand Cherokees and Cherokee over the years. We hope you continue to enjoy them and look forward to helping with any repairs or maintenance needs in the future.

October 03, 2024

I have been a Lithia customer for many years and have always been a happy customer. This past service visit was no exception. More

by Michael Yahraes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for trusting Lithia Chrysler Jeep of Reno over the years. It’s great to hear that your recent service visit met your expectations. We look forward to continuing our relationship with you.

October 03, 2024

Went in to have my check engine light resolved and was told my battery storage was low and recommended that I replace. Three days after receiving a new $300 battery I took my Jeep to a different service p More

by rosaura232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pearce
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 02, 2024

Lithia always treats me like family. They always make sure all my vehicles are always running great and they make sure to fix any problems I have. More

by SERGIOLUNA0425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustovo
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Oct 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Sergio! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

October 02, 2024

Battery died right after the fuel pump recall was completed. Tony got me back in for a new battery within 2 hours of me calling. More

by bill.staehlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Bill, and don't hesitate to let us know if we can be of further assistance.

October 02, 2024

Everyone handle a quick repair and got it done with no problems thank you again More

by Booboo.007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. We're glad to help with repairs anytime.

October 02, 2024

Sean was very knowledgeable, efficient and patient with my questions. He accommodated my needs to ship my old car. More

by PAUL.HOLTON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Lithia Chrysler Jeep of Reno responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Paul, for choosing Lithia Chrysler Jeep of Reno!

October 02, 2024

We received very knowledgeable, professional and friendly service. The communication was thorough, and everything was well explained. More

by darren29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with us at Lithia Chrysler Jeep of Reno. We'll be here when you're ready to visit again.

October 01, 2024

Bob was great, super helpful. I will definitely be returning for maintenance on my Jeep. :) More

by Samboscacci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the five-star rating for our service department! We look forward to sharing your compliments with Bob. Please don't hesitate to let us know if we can be of further assistance.

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