Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,286 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
Contact Dealership
View Awards

1050 East Plumb Ln #100

Reno, NV

89502

Directions

By Type

Showing 3,286 reviews

September 19, 2025

I had an experience that was easy. The dealership was daunting but Robert made it easier. More

by doug_stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2025 -

Lithia Chrysler Jeep of Reno responded

We're pleased to hear you had an easy experience with our team at Lithia Chrysler Jeep of Reno. If there's anything else we can assist you with, feel free to reach out.

September 19, 2025

What did they do for $1000, not sure, the invoice just said passed. Did they flush brakes change the oil, or replace belts? 2017 gr cherakee. 38,000 miles. How can a 2017 be perfect with nothing needed? More

by mthjdh
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando
Report | Print
Sep 20, 2025 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is important to us. It's great to learn that you were satisfied with the detailing of your vehicle. However, I would appreciate the opportunity to speak with you to address your experience with our Service Department regarding the maintenance of your vehicle. Please email me with your preferred contact information. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

September 18, 2025

Ben Owings is an outstanding service advisor and represents your dealership in a very professional manner More

by stapogna0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Report | Print
Sep 18, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

September 18, 2025

Great customer service efficient very personable Great location, knowledgeable fast service Nice, fun , friendly,wonderful More

by evaluvbrian
Recommend Dealer
Yes
Employees Worked With
Fernando and Jared
Report | Print
Sep 19, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 17, 2025

Great service and always friendly. Effective communication with customers. Always bring our Jeep here to get the work done right. More

by dawniking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for trusting Lithia Chrysler Jeep of Reno with your Jeep. We appreciate your kind words about our team’s communication and service.

September 17, 2025

All employees are friendly and helpful. Bob, our service advisor, is on top of communication and delivers excellent service with each interaction. The whole experience of servicing our vehi More

by athena.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2025 -

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, we take pride in providing a hassle-free experience while servicing your vehicle. We're glad to hear that our team has been helpful and attentive with their communication. Thank you for sharing your kind words.

September 17, 2025

I have purchased 3 jeeps, love the service provided. Very helpful and does great work, thank you! More

by CMGloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Report | Print
Sep 17, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 16, 2025

I have been coming here for the past few years and working with Ben for probably 20. He is always great at keeping me informed and helping out. More

by rparker1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owens
Report | Print
Sep 16, 2025 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

September 16, 2025

Robert always listens to what the issue is. It would be nice if you had loaner vehicles. More

by Carolbouche
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Sep 16, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 16, 2025

They really helped me with my warranty issues I had going on and we’re very patient More

by dowg91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Report | Print
Sep 17, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad our team could assist you with your warranty. Thank you for this positive feedback on Lithia Chrysler Jeep of Reno.

1
2
3
4
...
329