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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,994 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,994 reviews

January 31, 2025

So grateful for Tony he did amazing job I’m very appreciative for what he did for my car. More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman
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Jan 31, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear that our team took good care of your car. Thank you for choosing Lithia Chrysler Jeep of Reno!

January 30, 2025

Tony is very professional, kind and very helpful every time I get my car serviced. He always goes beyond and above. I value his knowledge and his expertise. He needs to be cloned. As a Medical provider pr More

by Cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with our team. We're glad to know that you're pleased with the customer service at Lithia Chrysler Jeep of Reno.

Jan 31, 2025 -

Cat responded

Yes that’s fine

January 30, 2025

Did not complete Recall work even though it was listed in my initial service request. More

by rickburdsall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is important to us here. I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Team regarding a recall repair on your vehicle. Please email me with your preferred contact information. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

January 30, 2025

Friendly staff, they were able to get me in after 2 years of waiting for a recall service. Appreciated their time and effort. More

by sopilote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando, Enrique & Pedro
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Jan 30, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words about our team at Lithia Chrysler Jeep of Reno. We're glad we could assist with your recall service.

January 30, 2025

I recently traveled from Sacramento to Sparks to assist my elderly parents when my Jeep developed electrical issues. Michael Maxwell did an outstanding job getting my Jeep repaired and returned incredibly More

by Pamela Westerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Maxwell, Service Advisor 5*’s
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Jan 30, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for traveling to us from Sacramento. It's great to know that our team at Lithia Chrysler Jeep of Reno could help with your electrical issues promptly. We appreciate your kind words and wish you safe travels ahead.

January 30, 2025

Excellent staff. Tony was outstanding. Technician bill also outstanding. Excellent work & communication.truck runs great. Quick turn around. Can’t ask for more… More

by Funesrmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words about our team and the technician. We're glad to hear you're happy with the work on your truck. Safe driving from everyone at Lithia Chrysler Jeep of Reno.

January 30, 2025

The service department was fantastic. Second to none! They always kept in contact and were very polite More

by LITTLESMOKES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in service handled the final repair and was wonderful’
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Jan 30, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 28, 2025

Lacks Integrity! one person says one thing, the next person presents and different story. Very sneaky More

by MIKESPRAGUE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Gomez was very nice
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Jan 31, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, Mike, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 28, 2025

They got me in the day after I called. As soon I brought my vehicle in, they started the assessment and shortly had an answer. They fixed the problem in less than 2 hours at an affordable More

by chrismryan56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Rivas
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Jan 28, 2025 -

Lithia Chrysler Jeep of Reno responded

Chris, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 28, 2025

Great service. Friendly staff. Great waiting room area. Always timely and in/out fast. Happy with service area. More

by scarlsen21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employee not listed. Very nice.
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Jan 28, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

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