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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
2,846 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the ...
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,846 reviews

December 20, 2018

Oil change Robert Pearce is THE most professional individual at Lithia and the only reason we go back for service! Had some hiccups before with other folks. More

by 4Babs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for this great review! See you next time!

December 18, 2018

Exceptional Service My service advisor Nick Peele is outstanding, he gives recommendations and is pretty accurate how much time my services will take. Haven’t been disapp More

by Babygrl915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Peele
Dec 18, 2018 -

Lithia Chrysler Jeep of Reno responded

We're happy to hear it! Thanks for your feedback!

December 17, 2018

My Jeep Service Review As usual I’d received top service for my Cherokee. I was unsure how well and efficiently service checks on a Saturday would go two weeks before the Ch More

by nknahinu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Lithia Chrysler Jeep of Reno responded

We're glad we could be of service! Thanks for your review!

December 17, 2018

Colby was great, very patient. Colby helped me find the right vehicle for me, multiple test drives until I found the one I was comfortable with and for everything I was looking for! More

by Ppaulos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Conine
Dec 18, 2018 -

Lithia Chrysler Jeep of Reno responded

We're so glad Colby could help you out!!

December 15, 2018

Good people, good service. Took car in for service and they had it done in 40 minutes while I waited very pleasant to deal with. will continue to have my car serviced there. More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Lithia Chrysler Jeep of Reno responded

We're happy to hear it, Lou! Thanks for your feedback!

December 13, 2018

Fast! We weren't expecting to be done in such a short time, but the people there were so friendly & efficient that we got done in half the time. People, pri More

by Jeepmama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony(don't know his last name), Matt Spratt
Dec 13, 2018 -

Lithia Chrysler Jeep of Reno responded

We're so happy we could be of service to you! Thanks for your feedback!

December 09, 2018

We had great customer Service Wonderful buying experience and great customer service. Quick into our new Jeep and out the door. As well as great help on the upgrades we wanted More

by RJcrowley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Freedman, Dena Palmer
Dec 10, 2018 -

Lithia Chrysler Jeep of Reno responded

We are glad we could help you out! Thank you for choosing Lithia Chrysler Jeep of Reno!

December 08, 2018

Quick, easy transaction Bought a new Jeep Wrangler, the entire transaction took maybe 3 hours at the most. Dirk was understanding and very knowledgeable and helped speed the More

by Marty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Spratt
Dec 10, 2018 -

Lithia Chrysler Jeep of Reno responded

We're glad you love your new Jeep, Marty! See you next time!

December 08, 2018

Service Nick was the perfect service representative, he was very friendly and helpful, this was my first visit for an oil change for my new Jeep and they were More

by TraceyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Peele
Dec 10, 2018 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive review! We appreciate your feedback and look forward to your next visit with us!

December 04, 2018

routine service Came in for routine oil change and tire rotation. Was greeted promptly and waited approximately 45 minutes for completion of service. Bob Pearce was More

by ray's4th
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Lithia Chrysler Jeep of Reno responded

Thanks for or feedback! We're glad we could be of service!

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