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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,759 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,759 reviews

November 23, 2024

Robert called to update me midday. Answered or returned calls promptly. He advised me to contact my insurance co. When it was discovered the wiring harness for the fuel tank was damag More

by judithscollon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. Happy to hear our team was able to assist you so well. Wishing you smooth travels ahead!

November 22, 2024

I felt that Michael Maxwell was pleasant and efficient. I was pleased that the dealership didn’t overcharge in the service department and I certainly will return. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Maxwell
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Nov 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Good to know our team provided efficient service at a fair price.

November 22, 2024

Good dealership, they take care of me every time I’m there Also, Ben at the service department is awesome More

by CARAAUDENRIED
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words. We're glad our team at Lithia Chrysler Jeep of Reno could provide a great experience for you.

November 22, 2024

Always outstanding service. Communicative and helpful as.i navigate the services. Thank you Jared foe your guidance. More

by Lconklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared McPherson
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Nov 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your experience with us. We're happy our team provided helpful and communicative service at Lithia Chrysler Jeep of Reno.

November 22, 2024

Easy drop off and super fast service. Everyone was very friendly. Was in and out in less than an hour. More

by cameronlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Nov 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind review. We are pleased to hear you had a great experience at Lithia Chrysler Jeep of Reno.

November 22, 2024

Was told that the oil change would take 45 minutes to an hour, took nearly 2 hours. Also dis not reset the oil life indicator. More

by kirstenannsteele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept Person behind desk was fine
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Nov 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Thank you for taking the time to share your review. Your satisfaction means a lot to us and we would appreciate the chance to discuss your feedback regarding your oil life indicator, as well as the length of your experience with our Service Team for an oil change. Can you please email us with your preferred contact information? Best, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

November 21, 2024

Unfortunately for me, my new Jeep Grand Cherokee is a lemon. Two dealerships have tried many times to fix it but cannot. Chrysler/Jeep are apparently in such financial dire straits, they keep putting me More

by sdmauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

November 21, 2024

This dealership is exceptional everyone is great and they always do a great job with the vehicle More

by TCAULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

November 21, 2024

Tony has been servicing my vehicles for years. I have a Corvette, GMC truck and a new Hyundai Santa Fe. Regardless of make or model Tony takes great care of my vehicles. I would recommend Lithia J More

by dunham1@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony has met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

November 21, 2024

Very professional and friendly. Got the parts for my warranty service before hand so they had my truck done in limited time! Would recommend my service advisor Ben Owings hands down More

by jbarry76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Nov 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. Ben and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

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