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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
2,969 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,969 reviews

December 18, 2023

I had my appointment time wrong. My fault. I was taken early which I appreciated ??, however the gentleman seemed annoyed and when I asked about a coupon and he made a comment about More

by MR
Recommend Dealer
Yes
Dec 18, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

December 18, 2023

Everyone there was so kind! Ashton went out of his way to make sure we had the best experience buying experience. Truly appreciate getting such a wonderful experience. More

by TIFFYYANNTHOMAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashton Baker
Dec 18, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

December 18, 2023

Friendly, timely appointments Listens to my concerns regarding my vehicle Vehicle issues are resolved in a timely manner More

by JONBUD10
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
Dec 18, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Jon, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

December 18, 2023

Problem still not fixed but Tony tried How can I get the issue resolved Word More

by JUSTINLEEHUNT
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
Dec 18, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Justin, feel free to contact us at your convenience.

December 17, 2023

Lithia has always taken good care of me and my issues with my 4xe. Charles is awesome More

by n2NARCOSIS40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about our work on your 4xe at Lithia Chrysler Jeep of Reno and Charles's assistance. Hope to see you again soon.

December 17, 2023

It was good no complaints. Charles was friendly and helpful. It was a nice experience. More

by DIVINEDART
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate the positive review. We're glad you found our staff helpful and your overall experience at Lithia Chrysler Jeep of Reno enjoyable. Thanks for your support.

December 17, 2023

Quick, professional and friendly I would recommend shopping for a jeep at this location anytime More

by Gnojd
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 17, 2023

Friendly. Work completed in a reasonable amount of time. Advisor very helpful It was free More

by ssdeboor
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 17, 2023

Lithia is a great dealership and Charles is an excellent service representative. Charles has been doing a great job for us for years. More

by Melinbub
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive review of Lithia Chrysler Jeep of Reno and the high praise for our service representative, Charles. We look forward to continuing to meet your needs in future years.

December 17, 2023

They are friendly, professional and quick. I would recommend this dealership to anyone shopping for a jeep. More

by Gnojd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback on our dealership at Lithia Chrysler Jeep of Reno and the recommendation. We are pleased you had a swift, professional experience shopping for your jeep.

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