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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
2,970 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,970 reviews

December 20, 2023

The person i worked with was informative and polite! Made no promises but delivered anyway! More

by 5132louie
Recommend Dealer
Yes
Employees Worked With
Service
Dec 20, 2023 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 20, 2023

Thank goodness We bought our car from you. We are so excited and our experience was very special More

by JBSANDREYRN
Recommend Dealer
Yes
Employees Worked With
Bob
Dec 21, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 20, 2023

It was good, service was very busy that day. My appt was at 310 and I showed up about 45 minutes early and my car was ready at 325. More

by maryskunks
Recommend Dealer
Yes
Dec 21, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your feedback with us at Lithia Chrysler Jeep of Reno. We appreciate your patronage and are glad we were able to get you back on the road quickly.

December 20, 2023

Great customer service, and communication I experienced with Robert. Will highly recommend Robert at Jeep. More

by TIERRAGUERRERO00
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Dec 20, 2023 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Robert here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

December 20, 2023

Robert 'Bob' is always knowledgeable and professional. Have always been pleased with service of our vehicle. More

by Rcsanfor
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Dec 20, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years!

December 20, 2023

Feeling safe on the road this winter. Great work as always! Thanks to this amazing team. Happy Holidays! More

by Jfrenchizin
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Dec 20, 2023 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

December 19, 2023

Super friendly, no stress Super friendly, no stress! This is our 4th car that we have bought from Lithia. Kenny is awesome!! More

by martinsenlon
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Black
Dec 19, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 19, 2023

They didn't call me when my part came in. I had to call them. No More

by crazykids1
Recommend Dealer
Yes
Dec 19, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 19, 2023

Took me 3 months of phone calls before I just decided to show up and set up an appointment. The phone system needs working on. More

by kfunkhouser2020
Recommend Dealer
Yes
Dec 19, 2023 -

Lithia Chrysler Jeep of Reno responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 19, 2023

Juan was very helpful in finding a vehicle that I was looking for and that I would be happy in. Tony helped me finalize the sale at a monthly price I could afford. Both were very helpful and wanted me to More

by Mknighthappy
Recommend Dealer
Yes
Employees Worked With
Juan Saenz and Tony Moore
Dec 19, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Lithia Chrysler Jeep of Reno are glad to have you as a customer.

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