Lithia Chrysler Jeep of Reno

Always eager to help me with my service and or questions about my truck Awesome about my truck Awesome More

The service was excellent. The repair is still working fine. I have no complaints. The shuttle service was excellent and the repairs were done on time The repair is still working fine. I have no complaints. The shuttle service was excellent and the repairs were done on time More

Bob was very helpful. I needed warranty work done on my lock actuators 2016 Dodge Grand Caravan. He was accommodating and was able to get me in fairly quickly. He comminic I needed warranty work done on my lock actuators 2016 Dodge Grand Caravan. He was accommodating and was able to get me in fairly quickly. He comminicated with me every step of the way. My issue was resolved in a timely manner. More

It's a great dealership. Jared Phearson is the best. He always checks with me to make sure things are going well. He's very personable and knowledgeable. Jared Phearson is the best. He always checks with me to make sure things are going well. He's very personable and knowledgeable. More

We had a very good experience. Dirk Westergard was very kind and helpful. We would definitely recommend this dealership to others. Dirk Westergard was very kind and helpful. We would definitely recommend this dealership to others. More

I called in for a strange noise from my truck. Ben answered. He was straight forward. Didn't beat around the bush. Didn't sound like a robot. It was like I was talking to a real dude. Not a salesm Ben answered. He was straight forward. Didn't beat around the bush. Didn't sound like a robot. It was like I was talking to a real dude. Not a salesman. Got me scheduled. Got my truck taken care of. And I was especially impressed with this man's ability to juggle and multi task about 14 different things going on. I'd come back here just to deal with Ben. Overall. Great experience. Truck is fixed. Life is good. More

Jared's department was efficient and kind. . The Service department was much faster than I expected. My entire experience was AAAAA+++++ . The Service department was much faster than I expected. My entire experience was AAAAA+++++ More

Tony is great to work with. He keeps me informed and has a good mechanical aptitude to help me make informed decisions. Josh has been great to work with also on my Jeep modifica He keeps me informed and has a good mechanical aptitude to help me make informed decisions. Josh has been great to work with also on my Jeep modifications. Corwin is a very competent mechanic. Don the shuttle dude is always a pleasure to catch a ride from. More

Ben is an excellent advisor. The team did the routine scheduled maintenance but Ben went above and beyond. The car serviced is our Mazda CX-5 that we bought from Lithia Jeep but The team did the routine scheduled maintenance but Ben went above and beyond. The car serviced is our Mazda CX-5 that we bought from Lithia Jeep but it had an issue with the navigation/entertainment system that required it to be sent to the Mazda Dealership to be replaced. Ben coordinated that visit and all the paperwork so it was replaced under our extended warranty. He even discovered we were due a refund on what we paid as it was 100% covered. Thank you, Ben. This is the fourth vehicle we have purchased/leased from Lithia and it won't be the last. We appreciate the service we receive. More

Great customer service, great communication and my service was done by the time I was told service was done by the time I was told More