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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
2,988 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,988 reviews

April 15, 2024

Charles and the mechanics did an excellent job of diagnosing my cars problem and made sure I got complete satisfaction. This Jeep is my wifes car so I am especially focused on it's safety, and Charl More

by henneco2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Charles here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

April 15, 2024

i’ve been coming in for 20 years and the majority of the time you don’t have the parts to fix my car I have to wait I have to call see See if the parts have came in …. they do not call me to tell me the par More

by chief1rita2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Sebastian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Lithia Chrysler Jeep of Reno responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 15, 2024

I highly recommend Reno Jeep to anyone that is looking to buy a new Vehicle. I am extremely happy with the vehicles that I have gotten from there. It's Always stress-free & pleasant/no hassles. Dealing wi More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, Tina, and for taking the time to leave us this wonderful feedback!

April 14, 2024

Ashton and Kenny were absolutely amazing helping me out and getting me into a new car. They also helped me get a good trade in value for the one I had previous More

by SHANNONMATHEWS01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashton
Apr 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Shannon, Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 14, 2024

My car battery died and Ruben and Tony squeezed me into the schedule an hour before closing. They replaced the battery and my car was good to go. I love Lithia Jeep of Reno. Always the best service and eve More

by caitlyngiordani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Caitlyn, Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. Ruben and Tony appreciate your business and hope to see you again soon!

April 14, 2024

Explained everything and was friendly. Didn't take super long and price was what I was quoted More

by maris.n.allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that Tony was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

April 14, 2024

The dealership itself is a relatively un-important bureaucracy to me. Charlie Sebastian is the only reason I buy my cars and get them serviced there. More

by ALTAJAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Jake, Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that Charlie and our staff were able to assist you and that you had such a positive experience!

April 14, 2024

Very great service every time I go for routine service. The timing is great, along with the people service. More

by iseesmileyface
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. Charles and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 14, 2024

The staff here is truly superb. From Ruben and Patrick in Sales to Brian who did the paperwork, they all went the extra yard. The whole atmosphere of this dealership is friendly an More

by AMGUNNING
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Miliano, Brian Bowley
Apr 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for choosing Lithia Chrysler Jeep of Reno! Please let Ruben, Steven, Patrick, or Brian know if we can be of any more assistance!

April 14, 2024

Kenneth Rose delivered the car to my home and explained all the features. Outstanding service including explaining all the features. More

by gpanek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. Kenny and our team appreciate your business and hope to see you again soon!

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