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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,402 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,402 reviews

September 14, 2024

Very guick diagnostic check , found the problem, explained my options, found a very good replacement for broken transmission at a reasonable price!! More

by VKNGS_FN007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben in service, Teresa in service
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Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

September 14, 2024

Great service and communication. Thank you so much for completing our service in a timely manner! More

by emmybehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, Emmy, and we hope to see you again!

September 14, 2024

Lithia ordered parts and installed them very fast. They did a nice job thank you More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Ed, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

September 14, 2024

Jose is always amazing! He sold me a Jeep about 3 years ago and when we were in the market for another Jeep he is the guy we came to see!!! He went above and beyond for 3 we More

by JECKA2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
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Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jose, to be a positive one. Please don't hesitate to reach out if you need anything else.

September 14, 2024

Nice helpful salesman had a sense of humor. Ahow oom was clean. Good selection of used suvs More

by GOODFELLOWJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 14, 2024

Jared is always so nice and polite. He greets me by name and always smiling. He is great! More

by SAMTASTIC1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jared here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

September 14, 2024

My check oil light is still blinking after my oil chainge! Last time my oil More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 14, 2024

Reno lithia jeep is always very kind, curtious, and professional. it is easy to schedule appointments and their service is prompt and quick. Thanks jeep. More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Mitch, and we look forward to working with you again.

September 14, 2024

Hi the Lithia employees I came in contact with were friendly and helpful it made you feel at ease! More

by tachrista4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 14, 2024

Gave both salesmen what I was looking for and they made things happen. Satisfied customer and repeat for the third car I have purchased with the assistance of Kenneth Rose. First time purchase with Sean Do More

by KELSY.GOSS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Hi Kelsy: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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