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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
2,759 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,759 reviews

December 14, 2024

On and Jason were great. They did what I asked them to do and nothing else. More

by barryrosenthal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Glad you enjoyed working with our team. Thank you for choosing Lithia Chrysler Jeep of Reno.

December 14, 2024

Tony took very good care of our family with very short notice and I appreciate his attention to detail and thoughtfulness. More

by dave.kim77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Veracelli
Dec 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Glad to know our team provided such attentive service. Thank you for choosing Lithia Chrysler Jeep of Reno.

December 13, 2024

I have experienced great customer service from Bob with my jeep needs. He has been very helpful when I have had an issue with my jeep. More

by megan.fuller10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Lithia Chrysler Jeep of Reno responded

We greatly appreciate your feedback. At Lithia Chrysler Jeep of Reno, our team always aims to provide helpful support for all your Jeep needs.

December 13, 2024

We bought a car on the 10th of November that had a serious safety recall on the 7th of November. The parts to fix this are unavailable. When my wife tried to ask TONY to trade this in on a car with no More

by WATER845
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 12, 2024

Accommodating personnel to do business with and very helpful too though the APR is a high. More

by ADEB.S.ODAJOLA
Recommend Dealer
Yes
Employees Worked With
Roman Gomez
Dec 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Adeb, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

December 11, 2024

Rob was great. He was respectful, professional, and had a great attitude. He represented himself and Lithia very well and has earned my future business. More

by jaturner1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Junior, Tony (sales), Brian (finance)
Dec 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for your feedback on your recent visit to Lithia Chrysler Jeep of Reno. It's great to hear that Rob was able to assist you and that you had such a positive experience.

December 10, 2024

The car detailing was a little sloppy in spots. No one went over anything with me when I picked up the vehicle. I am not confident that everything itemized in the package that I purchased was actua More

by CHARLES.ROSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee not listed
Dec 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Charles, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 10, 2024

Ben was excellent. Helpful, attentive and responsive. I am so thankful for time and attention he put into getting my vehicle fixed and back to me quickly for such a len More

by a.r.wolfe6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Dec 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words for Ben, and for taking the time to leave us this wonderful feedback!

December 10, 2024

Ability to get prompt service was great, especially considering a trip was planned and a delay would have been costly. More

by mfrazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owing
Dec 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience. It's wonderful to know that Lithia Chrysler Jeep of Reno could provide the prompt service you needed. We hope your trip went smoothly.

December 10, 2024

I am very happy with my purchase and the service provided to me far more than any other dealership that I have been to. Not only did the people here make sure that my purchase was as easy as can be, but I al More

by JOHNNY43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for choosing Lithia Chrysler Jeep of Reno! Please let us know if we can be of any more assistance.

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