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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,973 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,973 reviews

June 06, 2024

False advertisement Fixing a vehicle and it coming back with more issues Mess up and offer a car wash then don't respond when you inquiry about this President ignores emails More

by Marg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Williford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Marg, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 06, 2024

Very friendly staff, Helpful in making sure you understand what service you are getting done. What service is coming next More

by JMILLERTIME33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
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Jun 06, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that Tony, Jared, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

June 06, 2024

The Dealership is very Clean, Very Friendly Staff, No pressure, and very Helpful. They all took their time explaining all processes More

by JMILLERTIME33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel and Jose
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Jun 06, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear Steven, Tony, Joe, Jose, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 06, 2024

Always wonderful, the staff, especially Bob and Jared, always are knowledgeable and accommodating for my services. Thank you More

by CHEYSLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with our team at Lithia Chrysler Jeep of Reno. It’s great to hear that our knowledgeable staff could accommodate your service needs effectively. We appreciate your feedback and value having you as a customer.

June 06, 2024

Great service and staff. Always attentive and polite and remember me each time I visit. More

by Feather River
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting the attentive service at Lithia Chrysler Jeep of Reno. We appreciate your feedback and look forward to maintaining our high standard of customer care.

June 05, 2024

All went well ! On time and very efficient! What more can you ask? Why 15 words? More

by danddduo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service sept. Can’t remember name.
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Jun 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with the efficiency and timing at Lithia Chrysler Jeep of Reno. We appreciate your feedback.

June 05, 2024

Fantastic Customer Service; On time with my scheduled appointment; All work done to my satisfaction; Wonderful waiting area, fully stocked with bottles of water, healthy snacks, multiple flavors/types of More

by ckegs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerod - Service Department
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Jun 06, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 04, 2024

Knowledgeable sales team. Friendly service. Highly motivated to find you what you want at a price you can afford More

by IOLANDAEDSALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashton Baker -5 stars too
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Jun 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words about Lithia Chrysler Jeep of Reno. It's great to hear our team was able to assist you effectively in finding the right vehicle at an affordable price. We appreciate your feedback and value having you as a customer.

June 04, 2024

My salesman and the sales manager have went out of their way to make sure I have had the best experience with my new car. I recommend Jeep to everyone. More

by ROSHELLE_CHAVEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Saenz Jr.
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Jun 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with our team at Lithia Chrysler Jeep of Reno. It is great to hear that your new car purchase went smoothly. Thank you for recommending Jeep.

June 03, 2024

Very happy with the service that Jeep Dealership provides. The service department was very friendly and professional and made sure to take care of all my needs, thank you all very much. More

by ELISESOUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno and recognizing our service department's efforts. We appreciate your feedback and are glad to hear about your positive experience.

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