Lithia Chrysler Jeep Dodge of Twin Falls

Oil change I went to get my oil changed and the people at the service station were very nice. I also had a great experience there when I bought my vehicle. I went to get my oil changed and the people at the service station were very nice. I also had a great experience there when I bought my vehicle. More

Awesome Dealership Griffin Heath was a great salesman. He helped me out so much and got us approved and I didn't think we would get approved for a 2015 Jeep Cherokee. We Griffin Heath was a great salesman. He helped me out so much and got us approved and I didn't think we would get approved for a 2015 Jeep Cherokee. We love our new car and our dealership. Thanks Griffin. More

GRIFFIN HEATH Griffin is an amazing sales men and is working is heart out to get me approved for a new 2015 challenger and just will not take no for an answer. HUGE Griffin is an amazing sales men and is working is heart out to get me approved for a new 2015 challenger and just will not take no for an answer. HUGE PERKS TO HIM and if u need a car just save urself some trouble and go to lithia ask for griffin heath.. Hes my car dealer for life. More

Terrible Service I took my vehicle for an oil change and an alignment, they were very helpful and explained that it would take around an hour and a half or so, I was s I took my vehicle for an oil change and an alignment, they were very helpful and explained that it would take around an hour and a half or so, I was suppose to get a phone call when they were done but they never called back, so I show up around two and a half hours later. They explained that it was test driven and everything checked okay. I start driving home and noticed my car alignment was even worse than when I took it in, I drove right back and explained to the sales person that the car wasn't driving straight, and I also noticed 3 of my rims were scratched as if they got dropped or bumped, they had no damage since I took it to the car wash before taking it in and I just had cleaned the rims myself and saw no damage. I was pretty upset but the sales person explained that they would fix the rims and redo my alignment if I brought it in on the next Monday since it was Friday and they were closing. I had someone else take it in on that Monday, they talked to the same sales person but they were told that they weren't responsible for the rims since they didn't damaged them and they had to actually drive my car since they explained that the car was aligned but they had to agree after the drive that it wasn't. They refused to take responsibility for the rims and when we asked for our money back since the job they were asked to do wasn't done, they refused and explained I could only get in-store credit. Horrible service, never taking it in there again, I pretty much payed for a service that wasn't done right and on top of that I got my rims damaged. More

WoW!! I am amazed and awestruck by what happened today!! Griff got me into a brand spanking new 2015 Dodge Dart!! He went above and beyond to make this work I am amazed and awestruck by what happened today!! Griff got me into a brand spanking new 2015 Dodge Dart!! He went above and beyond to make this work for me. Thanks Griff, you are incredible!!! More

Great Customer Service and follow-up Everyone at the dealership was helpful and easy to deal with, we had another vehicle in for service. We had a test drive and needed to think about it Everyone at the dealership was helpful and easy to deal with, we had another vehicle in for service. We had a test drive and needed to think about it for a couple days no pressure. Excellent service on both ends sales and repairs. You can buy a vehicle any place. Just remember you will need service of some kind. More

Excellent Customer Service I had an amazing experience at this dealership while looking for my first car. Tom Conrad was exceptionally helpful, friendly, and informative. I wi I had an amazing experience at this dealership while looking for my first car. Tom Conrad was exceptionally helpful, friendly, and informative. I will take my business there again. More

Forthright and Quick We had done a fair bit of pre shopping on line but found a model we had not anticipated. Our salesman Creed Wright had us test drive it, then spent We had done a fair bit of pre shopping on line but found a model we had not anticipated. Our salesman Creed Wright had us test drive it, then spent several days looking for one with exactly the package we wanted. The sale was quick and painless from that point on, and the vehicle carries us forth in safety and pure comfort! Quieter than my previous Cadillac SRX! More

Easy to work with without pressure. Jorge was great. He showed us a few trucks on Saturday. Then I called him on Monday to discuss things. He put together the whole deal with a few texts Jorge was great. He showed us a few trucks on Saturday. Then I called him on Monday to discuss things. He put together the whole deal with a few texts and phone calls. After the deal was agreed upon, Jorge drove all the way to Hailey to deliver the truck that night! He really went above and beyond our expectations. We have never bought a car with so little hassle. It was way easy and we never felt pressured to get into something we weren't comfortable with. Thank you Jorge and all the guys there at the dealership for making this such an enjoyable experience. You are changing the way people view car dealerships. More

Great job Friendly people. Go above and beyond. Took me in on a day I was not scheduled and helped me with a flat tire as I was going on trip the following da Friendly people. Go above and beyond. Took me in on a day I was not scheduled and helped me with a flat tire as I was going on trip the following day. More