Back

Lithia Chrysler Jeep Dodge of Medford

Medford, OR

4.2
505 Reviews

4540 Grumman Dr

Medford, OR

97504

Directions

By Type

Showing 505 reviews

July 02, 2022

I have known Lithia since it was a one dealership operation. My dad always said they were crooks but I thought I would give them a chance. He was right and nothing has changed. I was working with sal More

by cegar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Myles Boynton
Jul 07, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hello - I deeply regret to hear about your dissatisfaction with your recent visit. I understand your frustration and apologize for any inconvenience it may have caused. I would like the opportunity to speak with you more in depth about your experience. At your convenience, please call me. Justin Godley 541-858-3269 General Sales Manager

May 27, 2022

Trevis is GREAT! ! He knows what he is doing and gets it done. He is the main reason I own a Dodge truck and a jeep. The vehicles are also great. More

by JOHNLEFLER51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
May 31, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hi John, Thank you for your 5-star praise! It is a pleasure to know that you have established a great working relationship with Trevis and recommend us without reservation.

May 31, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hi John, Thank you for your 5-star praise! It is a pleasure to know that you have established a great working relationship with Trevis and recommend us without reservation.

April 23, 2022

I must have called 50 dealerships Across the Nation looking for the truck I wanted at a fair price. My search stopped when I found Lithia Dodge in Medford Oregon. From start to finish, from build sh More

by Underwoodkp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Bisson
Apr 23, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

We appreciate the glowing feedback about your 5-star experience working with Michelle and our team. Thank you for trusting us to complete the purchase of your truck and sharing your satisfaction as a happy customer with the world. Safe travels!

February 01, 2022

Service center was fast and easy guys to work with. Very helpful as well. Will definitely be going back. More

by 24eightconcreteconstruction
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Janky
Feb 04, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for these kind comments following your recent service visit. We are happy to know you found our team easy to work with and look forward to having you back for future maintenance.

September 09, 2021

I brought my Jeep in for service yesterday morning at 7:00am Greg was courteous, professional and gave me recommendations. Done by 8:am. Thanks More

by johnwarrenmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Janky
May 15, 2021

They worked hard to get me my new 2020 Ram 5500 thanks to all that was involved in getting me set up so I could drive it home. More

by jedibeams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baxter Black
May 17, 2021 -

Lithia Chrysler Jeep Dodge of Medford responded

Hello, thank you for taking the time to share this positive review! Our team is pleased to know you are enjoying your new RAM 5500 and would like to thank you for your business! Please don't hesitate to reach out for any future needs, we are happy to help!

May 13, 2021

Terrible. I tried for weeks to schedule a service appointment. Never talked to anyone. Even my voice mail to the manager cut off early. Worst ever. More

by lmhogan57
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mark dugan
May 17, 2021 -

Lithia Chrysler Jeep Dodge of Medford responded

Hello, I’m sorry to learn of the level of communication you have received while trying to schedule a service appointment. At your next convenience, please reach out to me directly and I would be happy to assist you. 541-776-6490 Marc Dielman Service Manager

May 03, 2021

Enjoyed the sales experience at Lithia this past couple weeks. Jaxson did an excellent job, was very knowledgeable about the process, and his follow ups were done very well!! Good man. Jorge also did a fi More

by Dbkz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaxson, Jorge
May 05, 2021 -

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for taking the time to share your experience with our team here at Lithia CJD of Medford! We are happy to know you were provided with an informative and attentive experience and we hope to have you back for any future needs. Until then, enjoy the road ahead!

April 09, 2021

Service writer Greg is good to work with, good communication, able to go over the work needed with the technician, work completed as promised. Good job 👏 More

by Schnyde50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Janky
Apr 13, 2021 -

Lithia Chrysler Jeep Dodge of Medford responded

Hello, thank you for taking the time to share your recent experience with our service department! Our team is pleased to know Greg provided you with a good communication and that your vehicle was repaired promptly and correctly! Please don't hesitate to reach out to the Lithia CJD of Medford team for any future needs, we are happy to help!

February 17, 2021

Needed warranty repair on my Ram 3500. Service department never answered the phone and took 5 days to return my call. I asked if they were too busy for my business, he said they were and hung up More

by andrew s.
Customer Service
Recommend Dealer
No
Employees Worked With
Trevis Burns
Mar 05, 2021 -

Lithia Chrysler Jeep Dodge of Medford responded

Hi Andrew, I regret to hear of the level of service you received during you recent communications with our dealership. I would appreciate the opportunity to learn more about your experience and work towards earning back your business. At your convenience, please reach out to me at, 541-776-6490. Clayton King Service Manager

...
4
...