Lithia Chrysler Jeep Dodge of Medford

Trevis is GREAT! ! He knows what he is doing and gets it done. He is the main reason I own a Dodge truck and a jeep. The vehicles are also great. ! He knows what he is doing and gets it done. He is the main reason I own a Dodge truck and a jeep. The vehicles are also great. More

I must have called 50 dealerships Across the Nation looking for the truck I wanted at a fair price. My search stopped when I found Lithia Dodge in Medford Oregon. From start to finish, from build sh looking for the truck I wanted at a fair price. My search stopped when I found Lithia Dodge in Medford Oregon. From start to finish, from build sheet to delivery, from the receptionist to financing and service, I always felt that my concerns we're at the center of everyone's mind and actions. Michelle was my salesperson and I can't say enough about her professionalism and patience in dealing with me and my needs associated with the ordering and purchase of this vehicle. They truly are centered on the customer! I highly recommend this dealership and have already recommended them to friends and family. This is what I expect when I enter a place of business and they have deservedly won my business for life. More

Service center was fast and easy guys to work with. Very helpful as well. Will definitely be going back. helpful as well. Will definitely be going back. More

They worked hard to get me my new 2020 Ram 5500 thanks to all that was involved in getting me set up so I could drive it home. all that was involved in getting me set up so I could drive it home. More

Terrible. I tried for weeks to schedule a service appointment. Never talked to anyone. Even my voice mail to the manager cut off early. Worst ever. appointment. Never talked to anyone. Even my voice mail to the manager cut off early. Worst ever. More

Enjoyed the sales experience at Lithia this past couple weeks. Jaxson did an excellent job, was very knowledgeable about the process, and his follow ups were done very well!! Good man. Jorge also did a fi weeks. Jaxson did an excellent job, was very knowledgeable about the process, and his follow ups were done very well!! Good man. Jorge also did a fine job and was very helpful More

Service writer Greg is good to work with, good communication, able to go over the work needed with the technician, work completed as promised. Good job 👏 communication, able to go over the work needed with the technician, work completed as promised. Good job 👏 More

Needed warranty repair on my Ram 3500. Service department never answered the phone and took 5 days to return my call. I asked if they were too busy for my business, he said they were and hung up department never answered the phone and took 5 days to return my call. I asked if they were too busy for my business, he said they were and hung up the phone. Doesn't say much for their customer service. More

Lying, slimey sales people. Will lie right to your face, pretend stuff they say is in writing, then hand you a bunch of papers that aren't crap and shuffle you out the door. Fake CarFax "verbal due to COVID pretend stuff they say is in writing, then hand you a bunch of papers that aren't crap and shuffle you out the door. Fake CarFax "verbal due to COVID" where the CSM lied! Luckily got the extended warranty. Unlucky...they can keep the vehicle indefinitely while I still have to make payments!!!! And your sales guy will just ghost you as well as the CSM unless you show up and spend hours in the lobby ... possibly telling people not to buy anything from these crooks! Gives you nothing for trade in. Crappy financing. Just awful awful experience all around. Avoid at all costs... or should I say...it'll cost you more money than anywhere else to buy a car here!!! More