Lithia Chrysler Jeep Dodge of Medford

Worst experience trying to buy a used car. Took 2 months to get the car and at the beginning they stated they were going to fix the crack in the windshield. 2 months went by and they stated th Took 2 months to get the car and at the beginning they stated they were going to fix the crack in the windshield. 2 months went by and they stated they were fixing the AC, kept calling to see what the status was because we had already gotten the license plates in the mail, called and was told that the car had been ready “last week” with no call to us. Go to pick up the car AND the windshield wasn’t even fixed, they stated that someone will call us. No one knew what the other department was doing, so unorganized and will not be returning to this dealership for any future buys. More

Travis goes over and beyond to help with your vehicle needs. Give that man a raise. needs. Give that man a raise. More

I have known Lithia since it was a one dealership operation. My dad always said they were crooks but I thought I would give them a chance. He was right and nothing has changed. I was working with sal operation. My dad always said they were crooks but I thought I would give them a chance. He was right and nothing has changed. I was working with salesman Myles Boynton on a Ram1500. After 3 days of him gathering info from me they sold it to someone else. He then of course came up with a BS story as to why. But of course they had one similar he could sale me. Stay far away from this salesman and this company. More

Trevis is GREAT! ! He knows what he is doing and gets it done. He is the main reason I own a Dodge truck and a jeep. The vehicles are also great. ! He knows what he is doing and gets it done. He is the main reason I own a Dodge truck and a jeep. The vehicles are also great. More

I must have called 50 dealerships Across the Nation looking for the truck I wanted at a fair price. My search stopped when I found Lithia Dodge in Medford Oregon. From start to finish, from build sh looking for the truck I wanted at a fair price. My search stopped when I found Lithia Dodge in Medford Oregon. From start to finish, from build sheet to delivery, from the receptionist to financing and service, I always felt that my concerns we're at the center of everyone's mind and actions. Michelle was my salesperson and I can't say enough about her professionalism and patience in dealing with me and my needs associated with the ordering and purchase of this vehicle. They truly are centered on the customer! I highly recommend this dealership and have already recommended them to friends and family. This is what I expect when I enter a place of business and they have deservedly won my business for life. More

Service center was fast and easy guys to work with. Very helpful as well. Will definitely be going back. helpful as well. Will definitely be going back. More

They worked hard to get me my new 2020 Ram 5500 thanks to all that was involved in getting me set up so I could drive it home. all that was involved in getting me set up so I could drive it home. More

Terrible. I tried for weeks to schedule a service appointment. Never talked to anyone. Even my voice mail to the manager cut off early. Worst ever. appointment. Never talked to anyone. Even my voice mail to the manager cut off early. Worst ever. More

Enjoyed the sales experience at Lithia this past couple weeks. Jaxson did an excellent job, was very knowledgeable about the process, and his follow ups were done very well!! Good man. Jorge also did a fi weeks. Jaxson did an excellent job, was very knowledgeable about the process, and his follow ups were done very well!! Good man. Jorge also did a fine job and was very helpful More