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Mark Crosgrove
Mark Crosgrove at Lithia Chrysler Jeep Dodge of Medford

Mark Crosgrove

Express Lube Advisor

Lithia Chrysler Jeep Dodge of Medford

4540 Grumman Dr
Medford, OR 97504

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5.0
30 Reviews
5.0

30 Reviews

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30 Reviews of Mark Crosgrove

May 12, 2026

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Employee Rating

Friendly people and good service. I take my truck in there all the time for regular maintenance. Never high pressure to get more work done than I came in there for. More

by pollock261
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Todd Karnbach

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May 13, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for the five-star review! We’re glad to hear you’ve had consistent positive experiences with our service team at Lithia Chrysler Dodge Jeep Ram Fiat of Medford. We appreciate your continued trust and look forward to seeing you again on your next visit. Until then, drive safe!

May 04, 2026

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I don’t want to have to see a MAGA inspired red had on some guy walking around while waiting for my car to be serviced. Way overcharged to replace an air filter! More

by srichardson25
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Todd Karnbach , Young lady that I paid for the services was very nice and pleasant.

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May 06, 2026

Lithia Chrysler Jeep Dodge of Medford responded

It's unfortunate to hear you felt this way during your visit. Your feedback has been noted. If you would like to discuss anything in greater detail, please contact us at your earliest convenience. Thank you, Ron Lindsey - Service Manager - ronlindsey@lithia.com

May 04, 2026

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Service department is always friendly and get me in and out as quickly as possible. More

by delfin_96
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Recommend Dealer
Yes
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May 05, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for taking the time to share this feedback with our team here at Lithia Chrysler Dodge Jeep Ram Fiat of Medford! We're glad that our service team provides you with quick work. See you next time!

April 29, 2026

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Always good, friendly service and I always leave there feeling like my truck was fixed or serviced correctly. I have bought 3 trucks from Lithia Dodge a large part because of the service department. More

by Rmichael
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Cendegas, Todd Karnbach

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Apr 29, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for your continued trust and business! We are thrilled that our service team has consistently met your needs at Lithia Chrysler Dodge Jeep Ram Fiat of Medford.

April 22, 2026

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Quick service. Friendly staff i would definitely recommend this dealership to friends and family. Great job. More

by pchunter67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Laatsch

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Apr 23, 2026

Lithia Chrysler Jeep Dodge of Medford responded

We're so glad you had a good experience with our team! Thank you for choosing Lithia Chrysler Dodge Jeep Ram Fiat of Medford and for sharing your support here on Google. We hope to see you again down the road!

April 14, 2026

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Great staff Mark is so very helpful and professional. The work was speedy and excellent! More

by mreagles2
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Recommend Dealer
Yes
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Apr 14, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for taking the time to share this feedback with us! We're glad to know that Mark provided you with a professional and helpful visit. See you next time at Lithia Chrysler Dodge Jeep Ram Fiat of Medford!

April 04, 2026

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I went into the Dealership to have a key programmed. Less than 6 hours later I had my water pump fail and my Durango was towed in. Both Mark and Joe took INCREDIBLE CARE of me. These men embody what tru More

by Marogers423
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Recommend Dealer
Yes
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Apr 06, 2026

Lithia Chrysler Jeep Dodge of Medford responded

It's awesome to hear that Mark and Joe were able to help so quickly. Thank you for choosing Lithia Chrysler Dodge Jeep Ram Fiat of Medford and for sharing your experience. We wish you safe travels ahead!

March 29, 2026

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We missed our appointment and showed up the next day they still got it in and done. Very friendly and really knew what they were doing! Thanks guys More

by jjakswild1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Trent Halsey, Alejandro Cendegas, Cameron Hall, Trevis Burns, Ramon Balbuena, Jose Hernandez, Blake Campose, Karrington Barney, Seth Harp

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Mar 30, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for sharing your experience with us! We are glad we could accommodate you and get the job done promptly and effectively here at Lithia Chrysler Dodge Jeep Ram Fiat of Medford. We appreciate your support and hope to welcome you back in the future!

March 28, 2026

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Service advisor Mark was great and got me in for same day service. Overall was a great experience and I will continuing to be coming here for my truck service. More

by m1snowman
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Mar 30, 2026

Lithia Chrysler Jeep Dodge of Medford responded

I’m glad Mark was able to accommodate you with same-day service and that your visit was a positive one. We truly appreciate your feedback and look forward to seeing you again at Lithia Chrysler Dodge Jeep Ram Fiat of Medford for future truck service.

Mar 30, 2026

Lithia Chrysler Jeep Dodge of Medford responded

We're happy to hear that Mark has provided you with such attentive truck service here at Lithia Chrysler Dodge Jeep Ram Fiat of Medford! Thank you for your continued support and updated feedback. We look forward to serving you for years to come!

Mar 30, 2026

m1snowman responded

Another great service from the guys at Medford Dodge and Mark got my truck in the same day which was great.

March 22, 2026

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Employee Rating

There was no waiting. The ride to and from work was appreciated. The work was done in time. More

by Lori
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy - shuttle driver

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Mar 23, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Hi Lori, Thank you for sharing your timely service appointment with us at Lithia Chrysler Dodge Jeep Ram Fiat of Medford! We hope to be of service to you again in the future. Safe travels!

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