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Lithia Chrysler Jeep Dodge of Medford

Medford, OR

4.2
504 Reviews
At Lithia Chrysler Jeep Dodge of Medford, We Make YOU Our First Priority Your satisfaction is at the top of our short-list of goals. This is why our Chrysler, Dodge, Jeep and RAM dealership serving Grants Pass, Ashland and Central Point carries new and used Chrysler, Dodge, Jeep and RAM models. Renowned for their design language, enduring quality and value, vehicles such as the Chrysler 200, Dodge Dart, Dodge Journey, Jeep Grand Cherokee and RAM 1500 are proven crowd pleasers. What's more, our commitment to your satisfaction transcends the day you sign for your car loan or Chrysler, Dodge, Jeep and RAM lease. Take our service center, for example. Known for consistent, do-it-right-the-first-time service, it's here for all of your routine maintenance and car repair needs. In understanding that some people like to take auto service and repair into their own hands, we also have an auto parts store where you'll find everything from Chrysler, Dodge, Jeep and RAM brakes to oil filters, rotors to axles. If you're a novice mechanic, our knowledgeable staff will even help you figure out which part you need. What do you say, isn't it time you put yourself first? If you answer yes, come to Lithia Chrysler Jeep Dodge of Medford for all of your automotive needs. You'll quickly see that we aim to please. Lithia Chrysler was the first Lithia Motors store and opened its doors in Ashland, OR in 1946. In April 1970, Lithia Motors moved to Medford, OR and added the Dodge and Jeep franchises. The store moved from its downtown Medford location to a brand new facility in 2007.
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4540 Grumman Dr

Medford, OR

97504

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Showing 504 reviews

November 26, 2022

James wruck was very professional and easy going was very nice working with him was very nice experience look forward more business together More

by james.howard806
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James wruck
Nov 28, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hi James, thank you for this great feedback. Our team is always happy to offer professional and easy going service. If there is anything we can do to help in the future, please don't hesitate to reach out.

November 26, 2022

Lithia Chrysler Jeep Dodge of Medford has been a dependable place for me and my family to purchase vehicles in the valley. More

by Scott.irving
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Wruck 5 Stars
Nov 28, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hi Scott, thank you for choosing Lithia CJD of Medford as your preferred dealer! We are happy to provide you with reliable service. Until next time, we wish you safe travels.

November 23, 2022

James Wruck Was very helpful he has been on point helping me and has done a wonderful job. I couldn't ask for anything more. Thank you James for all the had work . More

by ssilva1974.ss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerald Mccurdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for sharing your experience with our team member, James. We are pleased to know he provided excellent service and hope that you will consider returning to Lithia CJD of Medford for any future needs.

November 15, 2022

Best experience at a dealership ever. After two days going dealer to dealer being pressured to buy overpriced junk it was just downright pleasant to go to Lithia where we found no presure More

by Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Wruck
Nov 15, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hey Tom, thank you for sharing your car buying experience with our team member, James. We are pleased to know he provided you with a fair and pressure-free buying process. Should any future automotive needs arise, please consider returning to Lithia CJD of Medford.

November 04, 2022

My experience was great. My vehicle was repaired on time and my service consultant Trevis kept me updated throughout the process. More

by rmcarlson14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hello, thank you for bringing your vehicle to Lithia CJD of Medford for service. Trevis, and the rest of our team, is happy to have been prompt and communicative. Please feel free to reach out should any future automotive needs arise.

October 25, 2022

My service was quick and welldone. Bricetyn was professional and explained everything completed on my car. Everything was checked from tire pressure to wiper blades. Thank you!! More

by Lorim92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bricetyn
Oct 26, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hi, Thank you for the review! We are glad you had a professional time working with us! We hope to see you again soon!

October 20, 2022

Just another example of how broken our system is now, worst service I have ever experienced anywhere, my fault, after the worst sales department experience I went back. More

by stevent511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
Oct 26, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hello Steven, Thank you for sharing your experience. I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the number provided below. 541-858-3269 Justin Godley General Sales Manager

September 17, 2022

Worst experience trying to buy a used car. Took 2 months to get the car and at the beginning they stated they were going to fix the crack in the windshield. 2 months went by and they stated th More

by bittner_30
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent, Marcus
Sep 21, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hi Bittner, I would like to offer my apologies for the level of communication provided on behalf of our team. Your frustration is certainly understood and I hope you will consider reaching out to me at the number below so that we may work together towards a positive solution. I hope to hear from you soon. 541-864-1762 Reagan Rivera Service Manager

August 29, 2022

Travis goes over and beyond to help with your vehicle needs. Give that man a raise. More

by Dhosc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

We are happy to see Travis goes above and beyond to ensure your vehicle receives excellent service. We hope to have you back at Lithia CJD of Medford again soon!

July 02, 2022

I have known Lithia since it was a one dealership operation. My dad always said they were crooks but I thought I would give them a chance. He was right and nothing has changed. I was working with sal More

by cegar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Myles Boynton
Jul 07, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hello - I deeply regret to hear about your dissatisfaction with your recent visit. I understand your frustration and apologize for any inconvenience it may have caused. I would like the opportunity to speak with you more in depth about your experience. At your convenience, please call me. Justin Godley 541-858-3269 General Sales Manager