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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
Eugene, OR
2,349 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
March 02, 2022
Fought over extended warranty they settled on half payment then That failed and they wouldn’t cover New tranny Didn’t screw oil plug in all way so leaked oil all over my driveway til I notice the payment then That failed and they wouldn’t cover New tranny Didn’t screw oil plug in all way so leaked oil all over my driveway til I notice they didn’t screw all the way on Assistant Serb manager rude and totally unprofessional Ouch and ouch Then traded truck in and told them it was throwing codes So they traded truck in then told me come get it as I didn’t tell them about codes being given. But clearly told them that that day when I was getting oil change Complete mess over there some people are nice thiugh More
by Help
Verified CustomerEmployees Worked With
Dillon
February 24, 2022
Customer service does not exist at this dealership. Salesman only wish to close sale and not listen to customers. Service department is terrible. Multiple trips to resolve issue and never resolved. No Salesman only wish to close sale and not listen to customers. Service department is terrible. Multiple trips to resolve issue and never resolved. No sense of urgency by staff. Really a terrible experience buying a vehicle here. More
by RKINNISON
Employees Worked With
John Lamboy, Robert Monia, Dane Paddock
February 24, 2022
Went for an oil change and told I needed new brake pads, then new rotors because they weren’t able to resurface them. I was suspicious because I had no squealing, jerky stops or anything to indicate they re then new rotors because they weren’t able to resurface them. I was suspicious because I had no squealing, jerky stops or anything to indicate they really needed all of this but what’s a girl to do? More
by Cheryl
Employees Worked With
David Franklin
February 23, 2022
Despite mask mandates, few employees were wearing masks and were not addressing customers without them. Remaining in the building while my oil was changed felt very unsafe. and were not addressing customers without them. Remaining in the building while my oil was changed felt very unsafe. More
by NONE3
Employees Worked With
David Franklin
