Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
Eugene, OR
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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
Lube and oil change Quick and professional. Vehicle kept clean and delivered sooner than promised. Joel Haden was very courteous, helpful and pleasant while getting me ch Quick and professional. Vehicle kept clean and delivered sooner than promised. Joel Haden was very courteous, helpful and pleasant while getting me checked in for service. More
did as they promised We recently had a few issues with our minivan. They were pretty quick to diagnose the problem and we had the car back before we were promised. The sal We recently had a few issues with our minivan. They were pretty quick to diagnose the problem and we had the car back before we were promised. The salesman was professional and courteous. More
A stealth problem. intermittent stalling of vehicle Thank your service department for taking the time and making the concerted effort to find the problem. unfortunately no error codes appear and the pr Thank your service department for taking the time and making the concerted effort to find the problem. unfortunately no error codes appear and the problem occurs on a intermittent basis.it had a minor failure while at the dealership (2 months) but not long enough to find the area or isolate the offending component or software. This dealership and their service team are going overboard with positive effort (500 miles) however the problem still evades all of us. Would i recommend them? absolutely ! they have done other jobs for me and performed very well. More
Good experience It was 2001 when I bought my last vehicle, and I recently had to buy a new vehicle. So, the long painful search started. I visited a couple other de It was 2001 when I bought my last vehicle, and I recently had to buy a new vehicle. So, the long painful search started. I visited a couple other dealers in the local area. It didn't take long for me to be reminded why I and many other people hate going to buy a new vehicle. Car salesmen just piss me off with the pressure and the "make you a deal" pitch; it just makes me want to vomit. When I stopped in to your lot, I had one of your salesman by the name of Ryan Harris walk up and introduce himself and asked how he could help me. I told him I was looking for a certain vehicle and he immediately started to try and locate it. It took him about 10 minutes to have it sitting in front of me. He never pressured me!! In fact, it was quite the opposite. He shot straight with me, and tried to answer any and all questions I had. I made an offer on the vehicle, but a deal was not to be the case with that particular vehicle. I returned to your lot last week and tracked down Ryan to assist with looking at your 2017 Ram 1500's that have been on sale as of late. I told Ryan that he was the reason I returned and that I only wanted to deal with him as we moved forward. He obliged my request and I dealt only with him. Ryan Harris is a man of character, former military, and his straight forward, no BS approach to me and my wife (who is also ex military) made the difference. It is truly amazing to see there are still "good people" in an industry with a reputation for shadiness. More
Everyone was on there game and just Awesome. I need a great new dependable vehicle and I got what I was looking for and I got my dream truck a Nissan Titan it was just what I was looking for. I need a great new dependable vehicle and I got what I was looking for and I got my dream truck a Nissan Titan it was just what I was looking for. More
Excellent no pressure approach Daniel and Devin we absolutely incredible to work with! They both took care to make sure what we were buying was what we were really after and have ha Daniel and Devin we absolutely incredible to work with! They both took care to make sure what we were buying was what we were really after and have had so many follow up phone calls and emails to make sure everything is great!!! Will be back!!!!! More
Excellent experience I had an excellent experience and sales person was very helpful yet not pushy. I would recommend sales agent and dealership. Paperwork was prompt and I had an excellent experience and sales person was very helpful yet not pushy. I would recommend sales agent and dealership. Paperwork was prompt and overall time spent was great. More
Service you would expect from a dealership. Followed the factory and dealership maintenance recommendations for my vehicle. 4/5 stars: Past inspections failed to identify brake pad wear to prope Followed the factory and dealership maintenance recommendations for my vehicle. 4/5 stars: Past inspections failed to identify brake pad wear to properly notify customer of a level of attention. More
Great Sales Experience We were very satisfied with the treatment we received at the Lithia Dealership. We had a great sales rep Jason Mosley. He was always pleasant and avai We were very satisfied with the treatment we received at the Lithia Dealership. We had a great sales rep Jason Mosley. He was always pleasant and available to answer our questions. More
Exemplary Service The Lithia service department is by far the best I have experienced in my 40 years of driving vehicles all over the country and Europe. They are polit The Lithia service department is by far the best I have experienced in my 40 years of driving vehicles all over the country and Europe. They are polite, prompt and courteous. Even while they are in the midst of a major facility remodel, They have maintained their very high standards. More