Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage

John really came thru for me and my family. Excellent job! Great work love it Excellent job! Great work love it More

Mark helped me n my brother when it came to GAP insurance n the warranty n the warranty More

They were very fast to help me look for the vehicle I wanted. Both Ben and Patrick were very helpful and professional! wanted. Both Ben and Patrick were very helpful and professional! More

If you value your life, do not have any important work done at South Lithia. Long story, greatly shortened: Less than a year ago, I had all the front end wheel assembly parts replaced on my small RV in pr done at South Lithia. Long story, greatly shortened: Less than a year ago, I had all the front end wheel assembly parts replaced on my small RV in preparation for a long winter trip. I was immediately aware of some issues with the work, and took the rig to another mechanic. He found a couple mistakes and fixed them. I set out on the trip thinking all was well. Along the way, a new idler arm broke, creating a loud noise. Once that was fixed, I once again felt that all was well. Indeed, I completed my long trip and returned home. It was here, just south of town at a Potter Marsh pull-out where my left lower ball joint snapped in half without warning, dropping my vehicle on the spot, with the left front wheel no longer fully attached. If it had happened at highway speeds and one of your loved ones happened to be in the area… well… this could have been incredibly tragic. By pure luck, I had impulsively decided to pull off the highway and watch the birds. At this point, I realized that none of the parts Lithia had installed could be considered safe. I went to the shop and asked for my $5k back, so that I could replace all the parts. They wouldn’t do it. So I had all the parts replaced at my own expense. Additional defective parts were found at that time. Again, I asked Lithia for my money back, this time in writing. No response. There’s no evidence that anyone at Lithia has a conscience. If any of you had ball joints or other wheel assembly part installed last fall, you should immediately have them replaced, before a wheel separates from your vehicle while you are traveling 65 on the Seward. Apparently, their parts supply chain was compromised during that time frame. Let’s be very clear about this fact: Lithia will not stand behind its work. They couldn’t care less if you and your family all die because of their shoddy parts and shoddy work. More

Evan made the process easy and clear. He had a real knowledge of the vehicle that help us make our choice! He had a real knowledge of the vehicle that help us make our choice! More

My car went crazy when I got out of Doctors office with 82yr old husband, all the engine lights, EBS lites & hazard lites we're on and I couldn't shift. I pressed on an off for parking button and on the sk 82yr old husband, all the engine lights, EBS lites & hazard lites we're on and I couldn't shift. I pressed on an off for parking button and on the skid & hazard buttons. Then turned car off scared an turned back on with only engine lite...I drove home dropping husband off, am empressed with TONY in Service doing quick computer scan, "He took care of electrical codes & said come back if anymore problems"...It's been since 2015 & my 2010 Jeep Cherokee has had the best service in Anchorage, highly recommend quality mechanics & Service Department. Thanks Tony!!! Sincerely, Vivian & family More

Great to work with. I've been thinking about buying a new truck for 4 years. Just stop buy to ask one question they listened answered, and then asked more question The I've been thinking about buying a new truck for 4 years. Just stop buy to ask one question they listened answered, and then asked more question They were good or I wouldn't have brought a car at this time More

John Palmer was a pleasure to work with while selecting a vehicle from the lot. He was very attentive and showed kindness to my family especially the kids. I tried to look else where an no customer service c vehicle from the lot. He was very attentive and showed kindness to my family especially the kids. I tried to look else where an no customer service compared to this in which I am glad I held off until I found the perfect place/person. Thank you!! More

Thank you again for a great experience in purchasing our 2022 Dodge Diesel Cummins Truck. Chuck your awesome!! This is our 5th vehicle purchase with you and as you always go the extra mile. Thank you again! 2022 Dodge Diesel Cummins Truck. Chuck your awesome!! This is our 5th vehicle purchase with you and as you always go the extra mile. Thank you again!! Serena and Tim More

Very friendly! The salesman listened and very knowledgeable. The rest of the team was efficient and understanding! The salesman listened and very knowledgeable. The rest of the team was efficient and understanding! More