Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage

JOSHUA CATILLER ….. Help us a lot getting a car that we really like we stay at dealer for a short period of time less than 3 hours , compare to other dealer which will take you the whole day or half day really like we stay at dealer for a short period of time less than 3 hours , compare to other dealer which will take you the whole day or half day waiting to get approved . excellent job, feel comfortable To talk with you dont feel pressure, 👍👍👍👍👍 More

I went in to the dealership just to look around and possibly trade in my truck. Dave made it possible to trade in my truck and get a brand new one that I was able to afford. possibly trade in my truck. Dave made it possible to trade in my truck and get a brand new one that I was able to afford. More

Mason was amazing, helped us keep within our budget and get a vehicle that met everything we needed! get a vehicle that met everything we needed! More

Evan made the experience easy and enjoyable. He was professional and courteous, and couldn't have asked for a better buying experience. Thank you Evan. professional and courteous, and couldn't have asked for a better buying experience. Thank you Evan. More

We appreciate Dave for helping us out. Excellent customer service. service. More

Evan was nothing but nice and made my first car buying experience so easy! Phenomenal customer service and was very patient with me. Great at what he does! experience so easy! Phenomenal customer service and was very patient with me. Great at what he does! More

This is the best car buying experience I have ever enjoyed. John was so knowledgeable and friendly. Showed me many of the various components of the vehicle and how to use. I would highly recomme enjoyed. John was so knowledgeable and friendly. Showed me many of the various components of the vehicle and how to use. I would highly recommend John. More

Evan was super patient and put up with me which is not an easy task. He had to re-arrange a puzzle of 4 cars around in the show room just to let us test drive ours, and did it with a smile. Was a pleasure easy task. He had to re-arrange a puzzle of 4 cars around in the show room just to let us test drive ours, and did it with a smile. Was a pleasure to work with and i would recommend him to everyone. More

Evan had a quick response to my inquiry and easy to work with. The other dealership never responded to the inquiry I sent them. Evan was excellent at responding to my texts and emails promptly and answered with. The other dealership never responded to the inquiry I sent them. Evan was excellent at responding to my texts and emails promptly and answered my questions very well. More

HORRIBLE. I PURCHASED A VEHICLE IN 2019 BRAND NEW BY THE WAY THAT ENDED UP BACK IN THE SHOP THE NEXT WEEK AFTER PURCHASE, THEY HAD THE TRUCK FOR THE FIRST 3 MONTHS AFTER I PURCHASED THE VECHILE FIXING THE P WAY THAT ENDED UP BACK IN THE SHOP THE NEXT WEEK AFTER PURCHASE, THEY HAD THE TRUCK FOR THE FIRST 3 MONTHS AFTER I PURCHASED THE VECHILE FIXING THE PROBLEM, FINALLY GOT MY TRUCK BACK "FIXED" THEN THE HAD TO HONOR THE DEAL FOR PLACING AN AUTOSTART ON MY VEHICLE WHICH WAS PART OF THE SALE. WE DID NOT GET A SAY IN THE AUTOSTART THAT WAS PLACED. WE THEN MOVED TO TEXAS STARTED HAVING THE SAME STARTING ISSUES WE HAD JUST AFTER WE INITIALLY PURCHASED THE TRUCK SO WE TOOK IT TO THE LOCAL DEALER IN TEXAS A FEW TIMES ONLY TO BE TOLD THAT DUE TO SECURITY FEATURES PLACED ON THE 2019 RAMS THE AFTER MARKET AUTOSTART WAS NOW CAUSING THE STARTING ISSUES AND WOULD NEED TO BE REPLACED WITH A MOPAR AUTOSTART. CALLED THE DEALERSHIP IN ALASKA SPOKE WITH GREG THE SALES MANAGER AND WITHOUT EVEN LOOKING AT OUR TRUCKS SERVICE HISTORY DENIED THE PROBLEM AND STATED IT WAS NOT THEIR ISSUE AND WOULD NO PAY FOR THE REPAIRS OF THE AUTOSTART THEY PLACED ON MY VEHICLE. I ASKED THE PROBLEM TO BE SENT TO THE GM, I WAS TOLD I WOULD RECEIVE A CALL EXPLAINING TO ME WHY THEY WOULD NOT BE RESPONSIBLE FOR THIS ISSUE BUT THE GM NEVER CALLED US BACK. DO NOT BUY A VEHICLE FROM THIS DEALERSHIP. THEY HAVE EXTREME LACK OF COMMUNICATION, LACK OF FOLLOW THROUGH AND LACK OF CHARACTER. THEY COULD DO THE RIGHT THING IN THIS SITUATION BUT REFUSE TO EVEN CONSIDER OR NEGOCIATE OPTIONS WITH US. THEY WILL PAY ALL NICE AND FRIENDLY UNTIL AFTER YOU SIGN THE DOTTED LINE. FINE SOME ONE THAT WILL DO BETTER AND HAS INTEGRITY. More