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Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage

Anchorage, AK

4.3
1,813 Reviews
Lithia Chrysler Jeep Dodge of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Anchorage and Lithia Dodge of Anchorage joined the Lithia Motors family of dealerships in December 2003. The two stores combined in 2009 to form Lithia Chrysler Jeep Dodge of Anchorage. Lithia Chrysler Jeep Dodge of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, Fort Richardson and Girdwood Alaska, features a wide selection of new Chrysler Jeep Dodge and used Chrysler Jeep Dodge cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, Wrangler, Avenger, Caliber, Grand Caravan, Challenger, Charger, Nitro, Journey, RAM 1500, Ram 2500, and Ram 3500. Lithia Chrysler Jeep Dodge of Anchorage also has certified pre-owned cars, trucks and SUVs, vehicles that meet Chrysler Jeep Dodge's demanding standards for quality and pass a meticulous certification process.
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9600 Old Seward Highway

Anchorage, AK

99515

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Showing 1,813 reviews

October 25, 2024

So I’m from Tatitlek Alaska family of 6 and I had a 2021 Nissan titan platinum truck clean too and we needed a suv so I test drove 2021 dodge durango nothing was wrong with it test drive was like 5 mins and More

by ckompkoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Tutaan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Bowers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dargo
October 05, 2024

Had a 9:00am oil change APPOINTMENT but was told it would take all day. Whoever the older gal in the Service Department with graying brownish hair that needed a brush run through it just pointed to the wall. More

by pamela907907
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Shon the Porter.
October 03, 2024

Just want to state that I went yesterday to get an oil change at the dealership, it was quick, and at reasonable price. The issue was when I picked up the truck... i started driving my truck and the engin More

by Fernando H
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Did not catch the name of who helped me.
September 24, 2024

Just got a car from here last week. The salesman was fantastic but we had to wait to get the car until the rear brakes were replaced (which was fine) but they didn't replace 2 of the 5 More

by jazzledazzle24
Recommend Dealer
No
Employees Worked With
Kenny Ellert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremie Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sawada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Osbon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Bowers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ansel Sandone
September 07, 2024

Let me regale you with a tale of god-awful customer service: The visit was terrible. I bought a brand new $60K truck and within a week my dashboard lights up with warnings and loss of power steering More

by Ian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny Ellert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Bowers
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

My Charger was in the service dept. for 2 months for warranty work. I took it to Lithia South Anchorage because I live in the Matanuska Valley and the Wasilla Service dept. is terrible More

by Matt
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny Ellert
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

Ben said he’ll give me a call back,but never did😡 Very disappointed about it. More

by hidehickman2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Apr 03, 2024 -

Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage responded

We trust you heard from the sales manager right away after you posted your review, and thank you for the feedback

February 27, 2024

John Palmer was great to work. He was knowledgeable, straight forward and easy to work with buying the vehicle. Unfortunately this wasn’t always the case working with a sales manag More

by halschneid
Recommend Dealer
No
Employees Worked With
Chuck Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Palmer 5 stars., Ansel Sandone
Feb 29, 2024 -

Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage responded

We thank you for your candid feedback we have shared this with the sales manager team. We hope to earn your business sometime in the future if possible.

December 26, 2023

John Palmer John Palmer John Palmer that's all I got to say. You wanted to get treated and assistance getting the car perfect for you John Palmer's the man. Thank you again John! More

by juliancoleman65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Palmer
Dec 26, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage responded

Thank you for the shout out to John Palmer ! We thank you for your business!

November 28, 2023

Cheaters, piled on the crap, lied about a lot and now I find out lies!!!!! More

by fixitmg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zach Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage responded

We are saddened to read this, and would appreciate the opportunity to verify and respond to your claim. This is not the experience we want for our customers. Please phone David K @ 907-868-9363 to give us further details about your experience.

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