Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station

We have been doing business with Lithia for 10 years and have always had superior service, this is why we travel 94 miles from home to deal with them. Always timely service. We decided to trade in our 2018 have always had superior service, this is why we travel 94 miles from home to deal with them. Always timely service. We decided to trade in our 2018 on a 2022 Ram and are very happy. This is our third purchase from “Jake “ he has always taken great care of us and it is very much appreciated. More

Austin really helped with the problem much better than the dealer in Huntsville who didn't really care about the problem even if it was a brand new jeep the dealer in Huntsville who didn't really care about the problem even if it was a brand new jeep More

Poor customer service. Long wait time. Left without service. Terrible attitude about keeping appointments. Had to wait while drop offs were serviced. Long wait time. Left without service. Terrible attitude about keeping appointments. Had to wait while drop offs were serviced. More

Very impressed and I buy a new truck every year. Always from different dealers around the United States and I have to say Lithia in Bryan was by far the best customer service I have ever had. Always from different dealers around the United States and I have to say Lithia in Bryan was by far the best customer service I have ever had. More

I walked into dealership with not so much of a positive feeling but as soon as I started communicating with Mr Jacob hunt I felt very positive and sure that I was going to be taken care of by him rather I feeling but as soon as I started communicating with Mr Jacob hunt I felt very positive and sure that I was going to be taken care of by him rather I got a vehicle or not. I must say Jacob hunt is 1 of the best salesman. More

Easy fast process in getting my family into our first car :) thank you so much for helping us out all the way around first car :) thank you so much for helping us out all the way around More

My experience with the staff at Lithia was great! They were very accommodating and helpful with getting me into the car that I wanted! The sales person I worked with was Jacob Hunt and he was phe They were very accommodating and helpful with getting me into the car that I wanted! The sales person I worked with was Jacob Hunt and he was phenomenal. Initially the car that I wanted was still in transit and I was only going to be in town for a few days. We didn't think the car would arrive at the dealership while I was still in town. Surprisingly it did! Jacob called me first thing in the morning when he realized that the car had gotten delivered! They even worked with me a lot to ensure I was able to get the car I wanted! I told them what I could do and what I was looking for price wise, and they went above and beyond to get me what I wanted! They stayed way past their closing time and helped me buy my first car! They don't understand how much they helped me because I was really on a time crunch! More

Sales staff was very helpful in educating me about my first new car purchase. Jacob Hunt was very patient and answered all the questions we had. first new car purchase. Jacob Hunt was very patient and answered all the questions we had. More

Lithia BCS is absolutely horrendous! ! Do yourself a favor, drive anywhere else for Chrysler, Dodge, Jeep or Ram!! Other dealership might not be any better, but I promise they won't be w ! Do yourself a favor, drive anywhere else for Chrysler, Dodge, Jeep or Ram!! Other dealership might not be any better, but I promise they won't be worse! Let me start by saying Rudy and Rizwan are great. Simply overworked and having to do too much with too little. After having my vehicle 11 days, and given 3 separate dates parts would be in. I finally got needed part number made a couple of phone calls and found part... spent $200 out of my own pocket (on covered warranty item) to purchase and have overnighted. Had a discussion with Service Manager and he proceeded to tell me, "Nothing I can do for you!!" Absolutely pathetic, complete lack of professionalism and management. Took part to dealership following morning and about 3 hours later receive a phone call only to learn I had purchased the right part, but now my transmission is bad. So, my vehicle sat there 12 days because computer told them it needed torque converter switch, but never thought to inspect other components directly related to vehicle issue. Complete lack of management!!! Like I told service manager, "When I buy my next vehicles, I will gladly remember that Nothing I Can Do For You!" More

Professional clean environment, they were very helpful and went over the whole process with me. Made the experience as a first time car buyer better! and went over the whole process with me. Made the experience as a first time car buyer better! More