Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station

Amazing customer service as soon as we walked in the door. Made sure we understood every step of the way and left 100% satisfied door. Made sure we understood every step of the way and left 100% satisfied More

Bryce & Jose were great during our experience. They were able to find the exact Wagoneer I wanted. From the time we arrived there til the time we left, everyone was easy to work with. We greatly a They were able to find the exact Wagoneer I wanted. From the time we arrived there til the time we left, everyone was easy to work with. We greatly appreciate the exceptional care & help we received during our time at Lithia. More

Very nice dealership. Friendly, caring, curious sales staff. I would definitely tell my friends to go see Zack. He was a great.sales man. Not pushing something I didn't Friendly, caring, curious sales staff. I would definitely tell my friends to go see Zack. He was a great.sales man. Not pushing something I didn't want. He listen to me and my needs. More

I have been using the Service Dept at Lithia for over two years. Until now I have received good service however they have made some very negative changes. I spent 3 days with at least 6 calls a day trying to years. Until now I have received good service however they have made some very negative changes. I spent 3 days with at least 6 calls a day trying to reach someone in the Service Dept. I left VM, used the chat feature, called the Sales Dept and no call backs. I had to cancel an appointment that I made online and had the same challenges. I have spent at least 3 hours total on hold for a simple question I had about service and to change my appointment. I finally spoke to someone in service and explained I live 1-1/2 hours away and would need a loaner while my truck received service and repair. They said they would call me back 2 days before my appointment to confirm. Just crickets...I had to cancel an appointment that I made online and again spent days trying to do so. Finally left a VM 2 days prior and then called me one hour before my appointment to confirm. I asked to speak to a Manager and after being transferred twice I was disconnected. The Service Rep had my phone number and did not bother to call me back after being disconnected. I prepaid for two years of service and now I must start the painful process of trying to speak to someone who can give me a refund so I can take my business elsewhere. More

Everyone worked as a team to compete my deal on a pre owned truck. That made it a value to me. Thank you to all. owned truck. That made it a value to me. Thank you to all. More

Zachary Caywood is an amazing salesman and was a big help with me getting my new Jeep with me getting my new Jeep More

Joshua was great and knowledgeable it was a quick process and Jon in finance, made it a quick and easy process process and Jon in finance, made it a quick and easy process More

Love the service was very fast. Was a great experience. Will recommend them for service. Was a great experience. Will recommend them for service. More

All went well. I am completely happy with our choice and service it was quick and easy. I am completely happy with our choice and service it was quick and easy. More