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Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station
Bryan, TX
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2,008 Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station
Great service! Eric Davenport was an awesome salesman! He took his time trying to find the perfect vehicle for my daughter and was very professional with the sale. I Eric Davenport was an awesome salesman! He took his time trying to find the perfect vehicle for my daughter and was very professional with the sale. I will be returning to Lithia and will also be referring people to u! Thanks a million! More
Simply the best The professionalism and the friendliness while finding the vehicle that best fits me. She helped made it really easy to put knowledge to power in hel The professionalism and the friendliness while finding the vehicle that best fits me. She helped made it really easy to put knowledge to power in helping me make the decision for finding the right vehicle for financing in a rapid kind of way. More
My experience with this dealership was absolutely amazing! Eric Davenport got me approved very quickly and promised me the vehicle I wanted! My payments were exactly promised! Going through all the paperwork Eric Davenport got me approved very quickly and promised me the vehicle I wanted! My payments were exactly promised! Going through all the paperwork was very easy and the service was great! This rating deserves more than 10! More
Wonderful experience at Lithia Jennifer is WONDERFUL!! Great an very fast service! I’m very satisfied with my new purchase in vehicle.. thank you so much Jennifer for making it poss Jennifer is WONDERFUL!! Great an very fast service! I’m very satisfied with my new purchase in vehicle.. thank you so much Jennifer for making it possible.. More
Very good Fernando Garza was very informative, respectful, and helpful. He answered all of our questions and was willing to help in any way possible without bei Fernando Garza was very informative, respectful, and helpful. He answered all of our questions and was willing to help in any way possible without being overly pushy. Plus he rode a nice motorcycle. More
Fantastic Sales Service ❣️❣️ Jeff Witt and Willie Phillips in Pre Owned vehicles were great. They made my buying experience painless and stress free. I now own a 2018 Dodge Journe Jeff Witt and Willie Phillips in Pre Owned vehicles were great. They made my buying experience painless and stress free. I now own a 2018 Dodge Journey thanks to their fantastic commitment and dedicated service ???? More
Quick and friendly. I was in and out. Everyone was so welcoming. Had no issues. Everything was explained perfectly clear. I will definitely will be coming back again. I was in and out. Everyone was so welcoming. Had no issues. Everything was explained perfectly clear. I will definitely will be coming back again. More
Loved my sales rep. Hate the service department We have loved our van, which we bought from Lithia in 2013. We purchased lifetime oil changes and a lifetime warranty with the original sale of the va We have loved our van, which we bought from Lithia in 2013. We purchased lifetime oil changes and a lifetime warranty with the original sale of the van. I have always received GREAT service until the last year or so. Getting my oil changed has become a pain and no one every returns a phone call. Well, on May 16 I was driving and my van wouldn't accelerate at a green light but the engine was reeving - figured something was wrong with my transmission. Got the van to a parking lot on the A&M campus and call Chrysler's Roadside assistance. They sent a tow truck. While I was waiting received a rude call from the service advisor because he had to open a ticket since he was notified my from Chrysler my van was coming. That was at around 1pm. At around 2pm the tow truck came for the van. I waited most of the day on Thursday, May 17 to hear that they had my van and what was up. At 3pm I caved and called. I was told they would have my service advisor call me. Friday, May 17, I called at 10am to find out if they had my van and again was told that they would ask my service advisor to call me . I called back at 3:30 because I needed to know if my van actually got to the service center or not. The service witch board staff member hunted someone down who confirmed my van was there and said they would put in a notice to have my service advisor call me back. On Monday, May 21st I called at 10am to see if someone could tell me something. I in no means was expecting my car to be fixed in less than a week but some information, communication would have been nice. Again told they would ping my service advisor to call me. On Wednesday, May 23rd at 5:01pm received a phone call from my service advisor who told me "Bad News, your transmission is shot. I won't be able to tell you anything else until Friday at the earliest. I'm thinking you are telling me nothing I didn't already no but ok. Friday, May 25th comes and goes with no information. I give them the benefit of the doubt that Monday is a holiday and I'll hear something on Tuesday, May 29. No surprise at this point - crickets. I just called at 11am this morning, May 23, and was informed, you guessed it they would let my service advisor know I called and he would give me a call back!!!!! Never have I been given a two week run around about what is wrong with my car. No request to authorize work, what it might cost me - NOTHING at All. With this service we will never buy from Lithia and or use their service department again. I'll go to Houston or Austin for the new Pacifica when its time to replace this van. I love my van but can't handle this awful service - if you can even call it service. More
Wonderful and knowledgeable salesperson Jennifer understood what I wanted and no hassles . Very personable. I highly recommend this dealership and my salesperson. She did everything to ma Jennifer understood what I wanted and no hassles . Very personable. I highly recommend this dealership and my salesperson. She did everything to make me comfortable during the wait for signing papers and the make ready process More
Great overall experience Great job all around. They went to great lengths to get what I wanted and were very comfortable and straight forward to work with. Would recommend. Great job all around. They went to great lengths to get what I wanted and were very comfortable and straight forward to work with. Would recommend. More