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Lindsay Lexus of Alexandria

Alexandria, VA

4.9
1,656 Reviews

3410 King St

Alexandria, VA

22302

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1,656 Reviews of Lindsay Lexus of Alexandria

July 01, 2022

Been waiting two hours for a simple oil change. No car yet. Will be headed to Jiffy Lube if I can find my car. More

by JB
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mesfin Ayele
Jul 01, 2022 -

Lindsay Lexus of Alexandria responded

JB-Thank you for your patience during your service visit. We apologize for the longevity of your service time and would like to offer you the opportunity to discuss your feedback with Dennis Burrell- Service Manager, Dennis.Burrell@lindsaylexus.com,703-647-1207 Please reach out at your convenience.

July 01, 2022

Walked into the Lindsay Lexus of Alexandria dealer but didn't know any of the sales team. Decided to ask Dwayne Butler for his help and I'm so glad I did. As a single mom, I wanted to know that I was maki More

by michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Butler
Jul 03, 2022 -

Lindsay Lexus of Alexandria responded

Michelle- We can't thank you enough for your very sincere comments about Dwayne and his professionalism! We are thrilled to read that both you and your friend are so pleased with your dream cars! Please reach out whenever we can be of assistance and we look forward to welcoming you both back again shortly!

June 29, 2022

It’s always a pleasure to work with David aka Ski he is the kindest man I know. He is always available if I have questions about my service and willing to take the time to explain throughly. Please keep m More

by Tonya Henderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fajerski
Jun 29, 2022 -

Lindsay Lexus of Alexandria responded

Tonya, thank you so much for this excellent review! We're thrilled you have enjoyed working with David here at Lindsay Lexus of Alexandria. We appreciate hearing how communicative and thorough he has been. We look forward to seeing you next time!

June 28, 2022

Outstanding service experience as usual. I had a check engine light at 5:30 this morning; drove into the the dealership and James took care of me immediately. Arranged a ride to and from my More

by marknehmer58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wood
Jun 29, 2022 -

Lindsay Lexus of Alexandria responded

Thanks so much for this excellent rating and review! We're delighted that you enjoyed working with James and our team here at Lindsay Lexus of Alexandria. We appreciate your continued loyalty and support and we look forward to seeing you next time!

June 24, 2022

The prices appears to be fair and good customer service. The waiting is about 2;30-3 hours. More

by Kavehcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Reed
Jun 24, 2022 -

Lindsay Lexus of Alexandria responded

Thank you for taking the time to give us your five stars. We really appreciate having you as a customer. Take care! - Lindsay Lexus of Alexandria

June 23, 2022

Ski has been my service advisor since 2011 , I am fortunate. He keeps me informed and reminded of services necessary. Thank you Ski for your hard work and satisfaction guarantee More

by sparklesdebbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fajerski
Jun 24, 2022 -

Lindsay Lexus of Alexandria responded

Thank you for your glowing review! We're thrilled Ski has consistently delivered excellent communication that has earned Lindsay Lexus of Alexandria your confidence over the past 11 years. We look forward to working with you again!

June 21, 2022

Chris was polite and professional. He listened to what I had to say about my car, informed me of the cost and the reason why the cost was higher for my maintenance this time. He also t More

by Rose
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Pryor
Jun 21, 2022 -

Lindsay Lexus of Alexandria responded

Rose, we're thrilled that Chris provided clear and helpful service here at Lindsay Lexus of Alexandria. We thank you for your support and we hope you have a great rest of your day!

June 20, 2022

David Ski was EXCELLENT as a Service Representative. He explained things clearly and made the whole service experience enjoyable. More

by Vzeso2d3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fajerski
Jun 20, 2022 -

Lindsay Lexus of Alexandria responded

We are so pleased that David made your recent service visit an enjoyable one! Thanks for the great feedback!

Jun 23, 2022 -

Vzeso2d3 responded

Excellent!!!!

Jul 03, 2023 -

Vzeso2d3 responded

The service was outstanding! Second to none. Highly recommended!!! I am completely satisfied with the service provided. Lindsay Lexus of Alexandria responded PUBLICLY on 7/02/23 9:06 AM Thank you for your outstanding review and remarks about our team and your recent service visit! We are pleased your experience was excellent and look forward to welcoming you back again shortly.

June 17, 2022

Chris was my service provider. He was courteous, pleasant and knowledgeable about the service that I was going to receive on my 2020 ES350 Lexus. I was in and out in less than 90 More

by Vbgreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pryor
Jun 18, 2022 -

Lindsay Lexus of Alexandria responded

Vbgreen- Thank you for taking the time to write this excellent review of Chris's professionalism! We are excited to welcome you to the Lindsay Service center and look forward to seeing you again soon!

June 16, 2022

Called last minute for service. Carefully analyzed and addressed all concerns. Car wash was done very well. Great experience! More

by Char
Customer Service
Recommend Dealer
Yes
Employees Worked With
Fred Reed
Jun 16, 2022 -

Lindsay Lexus of Alexandria responded

Hi Char - We are thrilled that the Lindsay Lexus of Alexandria team delivered five-star service! Thank you for sharing, and we'll see you next time.

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