
Lindsay Honda
Columbus, OH
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I bought a brand new Honda Fit back in 2008. Since then I have had nothing but problems with my car and this dealership. Since purchasing my car I've had to take it back to get repairs on the wiper blades, a have had nothing but problems with my car and this dealership. Since purchasing my car I've had to take it back to get repairs on the wiper blades, a leak in the roof, the inside of my car freezing over one winter, and my carpets peeling up. Every time I've had to deal with their service department the experience has been less than pleasant. My current problem with this dealership is that the passenger side carpet in my car is peeling up for the second time! I was told they will not help me with this issue because the reason my carpet is peeling up is due to the passengers riding in my car. I can say that in the 27 yrs I've been alive I have never seen a carpet peel up in a car that was not in a flood. In addition to those problems they screwed up the financing on my car and have lied to me about routine services such as replacing a cabin air filter. The service rep at Lindsay Honda told me it would be over $100 to replace my cabin filter because they had to remove my engine to get to it. Mr. Tire replaced it for $40 and told me the correct procedure of removing the glovebox to get to it without me even asking. More
Got my oil changed in their service department this morning, when I asked the service rep how the air filter looked, he informed me that it wasn't part of the service. (LOL) I went and talked to the se morning, when I asked the service rep how the air filter looked, he informed me that it wasn't part of the service. (LOL) I went and talked to the service manager, he said that it was part of the service and that from looking at my paper work the air filter was fine. My paper work also says that my fluid levels were topped off. This is what I found when I got home. Had to put a 1/4 jug of window washer fluid in it to top it off.The air filter was so black that I couldn't touch it with out getting my hands dirty. Went back to show it to their service manager, he said it was fine, no reason to change it. Profile pic shows the old and new filter. This is the third time we have had trouble with their service department under this manager. Good thing he doesn't work for me, because I would fire his sorry butt. I almost feel like I need to crawl under my car just too see if their really is a new oil filter on it, and that my oil really was changed. Sure do hope that I'm not being lied to again. I got this car new from the Lindsay dealership in 2007, going to get a new one in 2012, but it won't be from Lindsey Honda, they really do have bad customer service. More
Mark Sutherland was a great sales person - I phoned initially to get some quote information - he responded very timely with figures, facts and asked to schedule an appointment with me. He was very kno initially to get some quote information - he responded very timely with figures, facts and asked to schedule an appointment with me. He was very knowledgeable about vehicle options that would fit within my price guidance. In person, he was very professional and personable - and NOT pushy or pressuring at all. Mark's professsionalism and knwledge was extremely helpful.....he responded promptly to my phone calls and emails throughout the vehicle-shopping experience. Mark ROCKS! You have a great sales person!!! More
Overall, I give Russ Stillwagon along with the entire team at Lindsay Honda a 10/10. I purchased a Honda Civic for an exceptional price in a non-pressured environment which made me feel comfortable in th team at Lindsay Honda a 10/10. I purchased a Honda Civic for an exceptional price in a non-pressured environment which made me feel comfortable in the purchase. The team was friendly, quick and extremely easy to work with. I would recommend Lindsay Honda to anyone. More
Jim was very helpful to me when I was doing a trade in on my vehicle. I just wish that I wasn't felt so rushed into purchasing the vehicle. I also wish that Honda would have had a bigger selection of used ve my vehicle. I just wish that I wasn't felt so rushed into purchasing the vehicle. I also wish that Honda would have had a bigger selection of used vehicles that may have been a little less expensive. More
Dwight and the rest of the staff at Lindsay Honda made the process of turning in a leased vehicle and finding the right new Honda a hassle-free and smooth process. the process of turning in a leased vehicle and finding the right new Honda a hassle-free and smooth process. More
The low key approach makes me more comfortable when purchasing a vehicle. Ed is a good low key salesman. THe dealership was friendly and efficient in completing the transaction. purchasing a vehicle. Ed is a good low key salesman. THe dealership was friendly and efficient in completing the transaction. More
Everyone in the dealership are all friendly individuals and very knowledgable about the cars. John did a great job helping me figure out which car is best for me and my family. I will be sending my famil and very knowledgable about the cars. John did a great job helping me figure out which car is best for me and my family. I will be sending my family and friends all great comments about Lindsay Honda. More
I arrived to Lindsay Honda in order to purchase new vehicle for my expanding family. The reason I choose Lindsay was the reviews I read and because they're family owned business. Paul greeted us when w vehicle for my expanding family. The reason I choose Lindsay was the reviews I read and because they're family owned business. Paul greeted us when we arrived and was very, very polite, knowledgeable and helpful. After test driving 2012 civic and 2011 CR-V I decided that the CR-V would be the best solution for my family. Once the decision was made Paul was amazing in getting us the best possible price and best financing available. I arrived to the dealership after 4pm on Saturday and was out at 7pm before closing with my new car. All the stuff was really friendly and made me feel at home. Will definitely go back there when time comes for new car. You guys rock! Thanks, Ben. More
Dontay provided the ultimate in customer service. I visited this dealeship 1 time prior to the date of purchase of my new Honda Accord. It is because of the relationship built with Dontay during the fi visited this dealeship 1 time prior to the date of purchase of my new Honda Accord. It is because of the relationship built with Dontay during the first visit that I was willing to do this on my next trip to Columbus from Twinsburg. He is extremely knowledgable, a great listener and customer focused. I highly recommend him, this dealership and Honda. More