
Lindsay Honda
Columbus, OH
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This relates to the service I had getting the window visors on my new Civic. They were actually quicker than I was told. However, I saw my car being pulled out of the garage and ready about 10 AM. I visors on my new Civic. They were actually quicker than I was told. However, I saw my car being pulled out of the garage and ready about 10 AM. I even told them that I saw it. I waited another 30 minutes before I was told it was ready. I am not sure why, but I do not see any reason, there were no charges, and if it takes that long to do the paper work, then your process needs to be reviewed. I do want to say that Sam, my sales rep was great. I will definately recommend him. More
Very helpfully staff there. Not afraid to steer you to a new vehicle and still keep it in your price range. Even their management and loan supervisors were extremely nice and helpful. I walked out of there new vehicle and still keep it in your price range. Even their management and loan supervisors were extremely nice and helpful. I walked out of there with a smile rather than feeling exhausted over the car buying process. Obviously they want you to leave with a car but they are willing to help make it easy for you. They let you know that the customer really IS right. Great guys and I would buy from them again in the future More
He was very friendly and helped out a lot. we wS exremely happy and would come back many more times and tell anybody we know lokking for a new car. happy and would come back many more times and tell anybody we know lokking for a new car. More
We really enjoyed working with Donna. She was patient with us as we asked about the different models LX, EX, EX-L. While we had a trade-in, we were still hoping that the price and our cost per month wou with us as we asked about the different models LX, EX, EX-L. While we had a trade-in, we were still hoping that the price and our cost per month would have dropped a little more. Everything was very good, but it did take almost 4 hours for the whole process. Wish it could have been a quicker process. Thanks! More
Andy was great in getting what we wanted. Came in and signed papers immediately. The only suggestion for improvement would be the finance portion. Steven had a cold and kept sniffling and wiping his no signed papers immediately. The only suggestion for improvement would be the finance portion. Steven had a cold and kept sniffling and wiping his nose during our time with him. More
I went in Saturday the 21 of January to look at a used truck I saw online. It started by emailing a man named Derrick (very nice person)he told me Michael would email me, he never did. When I came out the truck I saw online. It started by emailing a man named Derrick (very nice person)he told me Michael would email me, he never did. When I came out there and found Michael he had me and my daughter sit in the waiting area...I really think he was working with several people at on time. I had no personal service no contact with him except to sell me the truck. After buying the truck I really wished I would not have because this man got paid and really did not do anything, there was how ever a man and I think his name was Paul Campbell and he talked to us and made us fell welcome and comfortable. Then to top it all off I left some personal stuff in the vehicle and emailed Micheal Saturday night and asked him to get it out for me and I will picked it up when I dropped the title off Tuesday and when I got there no stuff and no Michael. The sales manager told me my old van was at Toyota being serviced to go there and get my stuff when I got there they knew nothing about it. Now a little upset I go back to your sales staff and who steps up and ask if something was wrong this gentleman named Paul, he made a couple of calls and my van was at another lot of you guys and I had to go there....I like my truck but really wish this other gentleman would have been my sales person, he might not have sold me the truck but he sure was the one who took care of us while we were there... More
The Lindsay Honda experience was good. Russ was very helpful in tracking down info on the car/cars I was considering. I appreciated that they didn't push too hard on the day that I came in to 'browse'. helpful in tracking down info on the car/cars I was considering. I appreciated that they didn't push too hard on the day that I came in to 'browse'. There was a little 'nudge', but I can't think of any dealership that wouldn't. What I hate is when dealerships almost trap you in their showroom or office and won't let you leave when you really have NO intent on buying that day, so I appreciated Lindsay's ability to give me the info and pricing and let me go home to evaluate. I only had two issues. The first was the length of time it took to get the paperwork drawn up. I know the end of the year is busy, but I waited almost 3 hours before my paperwork was done and I sat with a couple who had been waiting for 5+ hours. Even on the busiest days of the year I find that pretty tough to swallow. Secondly, the agreed on price was not what the final paperwork showed. It was something of $70 higher than what I said I was willing to pay. It was 'chalked up' to a miscalculation in tax, but that seems a bit underhanded to me. Overall my experience was decent and would probably recommend Lindsay to others. More
Dwight did a great job of not only finding me a car that fit my style but he and the finance department did a fabulous job of working with me to get me into a new car instead of a used. THANK YOU! fit my style but he and the finance department did a fabulous job of working with me to get me into a new car instead of a used. THANK YOU! More
While every Honda dealer is capable of delivering the historically superior product line, very few are able to meet customer satisfaction demands. Without question, this was the most enjoyable, streamli historically superior product line, very few are able to meet customer satisfaction demands. Without question, this was the most enjoyable, streamlined experience I've ever had in buying a vehicle. Thanks, Andy! More
Working with Pete was an excellent experience. He was very helpful through my used vehicle purchasing experience and was accommodating to my needs. I would recommend Pete and Lindsay Honda to anyone. very helpful through my used vehicle purchasing experience and was accommodating to my needs. I would recommend Pete and Lindsay Honda to anyone. More