Lindsay Honda | Page 65

Andy was great in getting what we wanted. Came in and signed papers immediately. The only suggestion for improvement would be the finance portion. Steven had a cold and kept sniffling and wiping his no signed papers immediately. The only suggestion for improvement would be the finance portion. Steven had a cold and kept sniffling and wiping his nose during our time with him. More

I went in Saturday the 21 of January to look at a used truck I saw online. It started by emailing a man named Derrick (very nice person)he told me Michael would email me, he never did. When I came out the truck I saw online. It started by emailing a man named Derrick (very nice person)he told me Michael would email me, he never did. When I came out there and found Michael he had me and my daughter sit in the waiting area...I really think he was working with several people at on time. I had no personal service no contact with him except to sell me the truck. After buying the truck I really wished I would not have because this man got paid and really did not do anything, there was how ever a man and I think his name was Paul Campbell and he talked to us and made us fell welcome and comfortable. Then to top it all off I left some personal stuff in the vehicle and emailed Micheal Saturday night and asked him to get it out for me and I will picked it up when I dropped the title off Tuesday and when I got there no stuff and no Michael. The sales manager told me my old van was at Toyota being serviced to go there and get my stuff when I got there they knew nothing about it. Now a little upset I go back to your sales staff and who steps up and ask if something was wrong this gentleman named Paul, he made a couple of calls and my van was at another lot of you guys and I had to go there....I like my truck but really wish this other gentleman would have been my sales person, he might not have sold me the truck but he sure was the one who took care of us while we were there... More

The Lindsay Honda experience was good. Russ was very helpful in tracking down info on the car/cars I was considering. I appreciated that they didn't push too hard on the day that I came in to 'browse'. helpful in tracking down info on the car/cars I was considering. I appreciated that they didn't push too hard on the day that I came in to 'browse'. There was a little 'nudge', but I can't think of any dealership that wouldn't. What I hate is when dealerships almost trap you in their showroom or office and won't let you leave when you really have NO intent on buying that day, so I appreciated Lindsay's ability to give me the info and pricing and let me go home to evaluate. I only had two issues. The first was the length of time it took to get the paperwork drawn up. I know the end of the year is busy, but I waited almost 3 hours before my paperwork was done and I sat with a couple who had been waiting for 5+ hours. Even on the busiest days of the year I find that pretty tough to swallow. Secondly, the agreed on price was not what the final paperwork showed. It was something of $70 higher than what I said I was willing to pay. It was 'chalked up' to a miscalculation in tax, but that seems a bit underhanded to me. Overall my experience was decent and would probably recommend Lindsay to others. More

Dwight did a great job of not only finding me a car that fit my style but he and the finance department did a fabulous job of working with me to get me into a new car instead of a used. THANK YOU! fit my style but he and the finance department did a fabulous job of working with me to get me into a new car instead of a used. THANK YOU! More

While every Honda dealer is capable of delivering the historically superior product line, very few are able to meet customer satisfaction demands. Without question, this was the most enjoyable, streamli historically superior product line, very few are able to meet customer satisfaction demands. Without question, this was the most enjoyable, streamlined experience I've ever had in buying a vehicle. Thanks, Andy! More

Working with Pete was an excellent experience. He was very helpful through my used vehicle purchasing experience and was accommodating to my needs. I would recommend Pete and Lindsay Honda to anyone. very helpful through my used vehicle purchasing experience and was accommodating to my needs. I would recommend Pete and Lindsay Honda to anyone. More

I would recommend this dealership but not the salesman I dealt with. he seemed uninterested in me as a customer. I realize that you are there to sell but purchasing a car is the second largest purchase peop dealt with. he seemed uninterested in me as a customer. I realize that you are there to sell but purchasing a car is the second largest purchase people make in life. I don't think a little cusomter service is too much to ask for. In fact, he also lied to me on a few occasions which is very disappointing. He also did not communicate with his own staff very well. The finance person I dealt with was also surprised by a few things I was told by my sales rep. I originally dealt with Derek over the phone and he was great. Paul, however was a typical car salesman. In taking the time to write this review, I hope Paul learns that he should not judge his customers in any way. I am thoroughly disappointed by his customer service skills. Being a sales representative myself, I have a higher standard for customer service. Sales reps like Paul are the reason we get a bad name. Hopefully Paul will learn from this review and work on his skills as a sales rep. If he worked in my industry and maintained the attitude he had, he wouldnt have a job for very long. More

Dwight was very honest and straight forward. Gave me information I was looking for to make a purchase. Price was right and we made the deal. information I was looking for to make a purchase. Price was right and we made the deal. More

2ND CAR PURCHASED FROM LINDSEY HONDA LIKE THE FOLKS THERE AND SERVICE. WOULD RECOMMEND FAMILY AND FREINDS. MARK WAS NOT PUSHY AND VERY KNOWLEDGABLE ABOUT EACH VEHICLE I TEST DROVE AND SERVICE. WOULD RECOMMEND FAMILY AND FREINDS. MARK WAS NOT PUSHY AND VERY KNOWLEDGABLE ABOUT EACH VEHICLE I TEST DROVE More

The previous issue has been resolved. Unfortunately, it took too long for anyone to call me back after multiple calls to the dealership, but the owner and a manager contacted me after posting my first revi took too long for anyone to call me back after multiple calls to the dealership, but the owner and a manager contacted me after posting my first review and the complaint was resolved. More