Lindsay Honda
Columbus, OH
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The Lindsay Honda experience was good. Russ was very helpful in tracking down info on the car/cars I was considering. I appreciated that they didn't push too hard on the day that I came in to 'browse'. helpful in tracking down info on the car/cars I was considering. I appreciated that they didn't push too hard on the day that I came in to 'browse'. There was a little 'nudge', but I can't think of any dealership that wouldn't. What I hate is when dealerships almost trap you in their showroom or office and won't let you leave when you really have NO intent on buying that day, so I appreciated Lindsay's ability to give me the info and pricing and let me go home to evaluate. I only had two issues. The first was the length of time it took to get the paperwork drawn up. I know the end of the year is busy, but I waited almost 3 hours before my paperwork was done and I sat with a couple who had been waiting for 5+ hours. Even on the busiest days of the year I find that pretty tough to swallow. Secondly, the agreed on price was not what the final paperwork showed. It was something of $70 higher than what I said I was willing to pay. It was 'chalked up' to a miscalculation in tax, but that seems a bit underhanded to me. Overall my experience was decent and would probably recommend Lindsay to others. More
Dwight did a great job of not only finding me a car that fit my style but he and the finance department did a fabulous job of working with me to get me into a new car instead of a used. THANK YOU! fit my style but he and the finance department did a fabulous job of working with me to get me into a new car instead of a used. THANK YOU! More
While every Honda dealer is capable of delivering the historically superior product line, very few are able to meet customer satisfaction demands. Without question, this was the most enjoyable, streamli historically superior product line, very few are able to meet customer satisfaction demands. Without question, this was the most enjoyable, streamlined experience I've ever had in buying a vehicle. Thanks, Andy! More
Working with Pete was an excellent experience. He was very helpful through my used vehicle purchasing experience and was accommodating to my needs. I would recommend Pete and Lindsay Honda to anyone. very helpful through my used vehicle purchasing experience and was accommodating to my needs. I would recommend Pete and Lindsay Honda to anyone. More
I would recommend this dealership but not the salesman I dealt with. he seemed uninterested in me as a customer. I realize that you are there to sell but purchasing a car is the second largest purchase peop dealt with. he seemed uninterested in me as a customer. I realize that you are there to sell but purchasing a car is the second largest purchase people make in life. I don't think a little cusomter service is too much to ask for. In fact, he also lied to me on a few occasions which is very disappointing. He also did not communicate with his own staff very well. The finance person I dealt with was also surprised by a few things I was told by my sales rep. I originally dealt with Derek over the phone and he was great. Paul, however was a typical car salesman. In taking the time to write this review, I hope Paul learns that he should not judge his customers in any way. I am thoroughly disappointed by his customer service skills. Being a sales representative myself, I have a higher standard for customer service. Sales reps like Paul are the reason we get a bad name. Hopefully Paul will learn from this review and work on his skills as a sales rep. If he worked in my industry and maintained the attitude he had, he wouldnt have a job for very long. More
2ND CAR PURCHASED FROM LINDSEY HONDA LIKE THE FOLKS THERE AND SERVICE. WOULD RECOMMEND FAMILY AND FREINDS. MARK WAS NOT PUSHY AND VERY KNOWLEDGABLE ABOUT EACH VEHICLE I TEST DROVE AND SERVICE. WOULD RECOMMEND FAMILY AND FREINDS. MARK WAS NOT PUSHY AND VERY KNOWLEDGABLE ABOUT EACH VEHICLE I TEST DROVE More
The previous issue has been resolved. Unfortunately, it took too long for anyone to call me back after multiple calls to the dealership, but the owner and a manager contacted me after posting my first revi took too long for anyone to call me back after multiple calls to the dealership, but the owner and a manager contacted me after posting my first review and the complaint was resolved. More
I bought a brand new Honda Fit back in 2008. Since then I have had nothing but problems with my car and this dealership. Since purchasing my car I've had to take it back to get repairs on the wiper blades, a have had nothing but problems with my car and this dealership. Since purchasing my car I've had to take it back to get repairs on the wiper blades, a leak in the roof, the inside of my car freezing over one winter, and my carpets peeling up. Every time I've had to deal with their service department the experience has been less than pleasant. My current problem with this dealership is that the passenger side carpet in my car is peeling up for the second time! I was told they will not help me with this issue because the reason my carpet is peeling up is due to the passengers riding in my car. I can say that in the 27 yrs I've been alive I have never seen a carpet peel up in a car that was not in a flood. In addition to those problems they screwed up the financing on my car and have lied to me about routine services such as replacing a cabin air filter. The service rep at Lindsay Honda told me it would be over $100 to replace my cabin filter because they had to remove my engine to get to it. Mr. Tire replaced it for $40 and told me the correct procedure of removing the glovebox to get to it without me even asking. More
Got my oil changed in their service department this morning, when I asked the service rep how the air filter looked, he informed me that it wasn't part of the service. (LOL) I went and talked to the se morning, when I asked the service rep how the air filter looked, he informed me that it wasn't part of the service. (LOL) I went and talked to the service manager, he said that it was part of the service and that from looking at my paper work the air filter was fine. My paper work also says that my fluid levels were topped off. This is what I found when I got home. Had to put a 1/4 jug of window washer fluid in it to top it off.The air filter was so black that I couldn't touch it with out getting my hands dirty. Went back to show it to their service manager, he said it was fine, no reason to change it. Profile pic shows the old and new filter. This is the third time we have had trouble with their service department under this manager. Good thing he doesn't work for me, because I would fire his sorry butt. I almost feel like I need to crawl under my car just too see if their really is a new oil filter on it, and that my oil really was changed. Sure do hope that I'm not being lied to again. I got this car new from the Lindsay dealership in 2007, going to get a new one in 2012, but it won't be from Lindsey Honda, they really do have bad customer service. More