
Lindsay Honda
Columbus, OH
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I was nervous about visiting a dealership and considering buying a car. I hadn't done it in over a decade. However, after sitting with Mr. Shedlock for a few minutes, I felt much more at ease. He went to wor buying a car. I hadn't done it in over a decade. However, after sitting with Mr. Shedlock for a few minutes, I felt much more at ease. He went to work having my car appraised and had the car I wanted to test cooled off and ready to go!(hot day) I wasn't sure I'd get much for my trade, probably because I thought car salespeople/dealerships were only seeing how much they'd have to give me for it. I was very happy with the offer they gave-it was very fair! Mr. Shedlock explained my financing options to me and I didn't feel pressured or rushed in any way. Again, preconceived ideas had me fearing the worst. Buying my Honda (which I adore!!) from Lindsay Honda was not a hard decision at all! And what a relief to meet so many nice, helpful people in one place. I'm so sorry but I can't remember the name of the finance guy I worked with but he also was great! On top of all of that, the entire process took much less time than I expected. It was easy and fast but not rushed. A++ Thank you all so much!!! More
I had a very pleasant buying experience at Lindsay Honda. Mr. Gober was quite courteous and professional. The fact that he was not pushy and overbearing is a testament to his professionalism. I'm quite su Mr. Gober was quite courteous and professional. The fact that he was not pushy and overbearing is a testament to his professionalism. I'm quite sure I shall be a repeat customer. More
My name is John New, I purchased a used Honda Ridgeline from Lindsey Honda and declined the Extended Warranty when the salesman asked me if I wanted it. However, it was put into the loan and I didn't reali from Lindsey Honda and declined the Extended Warranty when the salesman asked me if I wanted it. However, it was put into the loan and I didn't realize it, that was my fault, shame on them though for doing so when I declined it to the salesman. They then told me I could cancel the extended warranty since I didn't want it, I did, they had me sign a paper cancelling it, however the price of the extended warranty was $2300, and it was rolled into my loan. Since I cancelled the extended warranty within three weeks of purchasing the vehicle, and since the amount of the extended warranty was financed into my loan and they refused to rework the financing, I would expect to be reimbursed (less the three weeks) the $2300. Otherwise, I AM PAYING FOR A SERVICE I DO NOT HAVE AND DID NOT WANT, ONCE I DISCOVERED THIS AND CANCELLED IT, I SHOULD HAVE BEEN REIMBURSED THE MONEY SINCE IT'S INCLUDED IN THE ORIGINAL LOAN AND I'M PAYING FOR IT.. I STILL HAVE NOT BEEN REIMBURSED THE MONEY. To add insult to injury, the price on the winshield of the truck said $18,899, the price on the windshield is what drew me to that truck, it's why we pulled into the lot, it was parked out front in a row of other vehicles marked down as well, the sign on each end of that row said "Discount Row"....in fact, they charged me the original sticker price. Close to $20,000. Yes, I should have caught this too, but I thought my interest rate put the total loan to where it was, it was only a few weeks later when my friend started questioning these things and looked at the loan papers and saw what happened that I realized this. I admit I was not too bright, I'd only ever purchased one car off of a lot before, but shame on them for pulling a couple of fast ones. Honda East was an excellent dealership, Lindsey Honda (who purchased them) are as crooked as the day is long in summer. I would never purchase another vehicle from them. For the record, another dealership told me about this web site. My next step is to file a complaint with the attorney general. More
One of the things that impressed us about Dwight, and even the sales manager, was their attitude toward our reason for being there. After a test drive and vehicle overview, we mentioned that we needed to even the sales manager, was their attitude toward our reason for being there. After a test drive and vehicle overview, we mentioned that we needed to go over to Toyota next door to do a test of a comparable vehicle. I was pleasantly surprised that they did not try to keep us there, and they just said, "I hope you come back." We actually did come back, and that level of service and attitude continued. Even though it was late at night, the crew was still in a good mood, even thought our mood was getting worse. The follow through was good, as was their willingness to negotiate with us to get the numbers where we needed them. I was surprised there was no fuel in the vehicle when we left, but an immediate u-turn and asking they drive the vehicle down to the BP to fill it up was met with only a little frustration on the service people's end. Dwight offered his assistance, and we feel like he went the extra mile for us and will continue to do so over the next week, as we learn about our new vehicle. More
Our experience with Lindsay Honda was the most pleasant car buying experience we have ever had. We had been to a lot of dealerships and were fortunate enough to walk in and meet Dwight Allred. Dwight was car buying experience we have ever had. We had been to a lot of dealerships and were fortunate enough to walk in and meet Dwight Allred. Dwight was in no hurry to rush us out to get to a more serious customer. There were no high pressure sales. He took the time to guide us through the process and answer all of our questions. When the sale was final Dwight didn't run to make another sale, instead he came and sat in our new car with us to explain all the features and help us set up and personalize all the settings (for at least an hour). I cannot recommend Dwight highly enough. More
Thanks so much for helping me with the purchase of my first new car ! Your friendly staff does a great job at putting the customer at ease . All of my options were explained very well and the value of my first new car ! Your friendly staff does a great job at putting the customer at ease . All of my options were explained very well and the value of my trade was fair .I came to your dealership having a good idea of what I wanted . Your staff helped me find just what I was looking for and the deal I needed . Thank you all again for the great experience :) - Jeff Piskur (2012 Insight) More
We started our search on Autotrader.com Once we'd narrowed our choices down, we took off to see cars in person. Our first stop was Lindsay Honda. Henry Gober came out to greet us. He was wonderfu narrowed our choices down, we took off to see cars in person. Our first stop was Lindsay Honda. Henry Gober came out to greet us. He was wonderful. Answered questions and encouraged us to look around. No pressure whatsoever. We didn't test drive that day. We went on to look at the other cars on our list. While there was another that may have worked equally as well, it was Henry's laid-back approach that made us decided to return to Lindsay Honda to discuss what we could do. The process was smooth, the entire staff accommodating. We cannot express fully enough how much we appreciated the efforts of all we came into contact with. We will definitely be looking at returning to Lindsay Honda for future purchases and specifically to Henry Gober. David & Kathy Laughlin More
I had a great experience and would highly recommend Mark West and Lindsay Honda! Friendly, courteous and a great deal....oh and talking Buckeye Basketball! personal, knowledgeable and they know their sports West and Lindsay Honda! Friendly, courteous and a great deal....oh and talking Buckeye Basketball! personal, knowledgeable and they know their sports! More
I felt like I was treated very well by Dwight Allred. I never felt rushed and any questions or other needs I had were met. It was the way an auto buying experience should be! never felt rushed and any questions or other needs I had were met. It was the way an auto buying experience should be! More
I got exactly what I wanted for the price I wanted. Dwight was nothing but helpful and extremely nice. I couldn't have had a better experience. Dwight was nothing but helpful and extremely nice. I couldn't have had a better experience. More