Lindsay Honda

Horrible experience! I'll never go back! I made a special trip out to Lindsey Honda to see about a new car. I had a horrible experience there. They tried to come off friendly, but it was only I made a special trip out to Lindsey Honda to see about a new car. I had a horrible experience there. They tried to come off friendly, but it was only to pressure me into a purchase. I had let them know up front that I was browsing and still gathering information. I gave them all the information on what I was looking for and what was my budget. They show me a car out of my budget. The car also had a cracked windshield. They assured me it would be "repaired" if I bought the vehicle. I work in the windshield field. There was no repairing that glass. It needed to be replaced. The only positive thing he had to say for the car was how "clean" it was. He kept going on about how it was a "clean car". Yeah it was clean, because they power washed it! It was a joke. I test drove the car and I did enjoy the feel of it. We began to the process for the car. I was still a bit hesitant, but I didn't see the harm in seeing what would come back on financing. Before this I had run a credit check, so I knew what I was getting into. Tom (honestly I'm not even sure if that was his name, I didn't bother to remember) came back to me and said I had extremely low credit. I knew something was wrong with this. I told him I wanted to go home and look into this, because that wasn't right and I needed to see if something had happened. I even told him that I had just checked it. When I said that, he told me to hold on and that he would see what was happening. That there were different kinds of credit. He even got his boss to explain this to me. I was ready to walk out anyways, but then they came back and said "Oh, no your credit is fine". But they still didn't offer me a car within the payments I wanted. So I declined. They told me they would get back to me on Monday with a new selection of cars. I waited for Monday to roll around to see if they could provide anything (though I wasn't going to buy anything from them) and guess what? They never called or e-mailed, like they said they would. I haven't heard anything from them on whether or not they had a car for me. Needless to say I went somewhere else, where I got GREAT customer service and everything I wanted. I would never recommend Lindsey Honda. I say, if you want your car, save yourself a trip and don't go there. Check out another dealership, cause these people will jerk your chain around and try to sell you a worthless car for double the price it's worth. Worst experience! More

I had an unbelievable experience. Mark and Jim were SO helpful, I would recommend them to all of my friends and fam. Thanks so very much for making my experience such a great own. helpful, I would recommend them to all of my friends and fam. Thanks so very much for making my experience such a great own. More

This dealer sold me polyshield insurance policy with my new vehicle. During the sales, specifically good if you have kids and it covers all the damages to leather seats etc.. have been specified. As expect new vehicle. During the sales, specifically good if you have kids and it covers all the damages to leather seats etc.. have been specified. As expected my kid used a pen and leather seat got damaged. I have approached the dealer and they told me to contact polyshield directly. I have contacted them and provided all the necessary paper work. Insurance company asked me to get the quote, I went to dealer they said it cannot be repaired and provided the estimate for replacement. Insurance company was not accepted the quote instead they asked me to get it repaired. I got frustrated and gave up on this matter. I have been thinking about it for a while to write this review so other customers may get benefitted. Please think twice before taking this insurance! More

Brand new Civic 2013 300 miles on it has a severe vibration @65 to 70 miles an hour. This was my 5th Honda, so I know what it should run like. Took it in multiple times over the next 2700 miles, it vibration @65 to 70 miles an hour. This was my 5th Honda, so I know what it should run like. Took it in multiple times over the next 2700 miles, it was never fix. I finally got an email from the service manager stating that the vibration was just the way the car was designed. I took the tire and rims off my 2010 Civic and the problem was cured. Oh and yes the issue moved to the 2010..... Crappy service......... I had a similar issue with my 2014 Silverado Truck and GM fixed the issue by the third trip - by swapping the tires and rims and then gave me 250 dollars accessory money for my trouble. Sadly my 3500 Silverado rides better than my Civic...... I am GM person from now on..... More

(My car selection was Oldsmobile but they didn't have that as an option to pick) "So my car buying experience with Lindsay Acura was great. I walked inside the dealership for my 11am appt & immediatel that as an option to pick) "So my car buying experience with Lindsay Acura was great. I walked inside the dealership for my 11am appt & immediately walked over to this salesman that looked friendly to ask him if i had an appt with him. He verified that i didn't and i found out that my salesman wouldn't be in for the day. So after clearing it with his manager he then helped me out. Jeff McDonley, was his name, and right off the back he listened & we built rapport. I told him I didn't have a lot of time, because I had to go to work, and i was there a total of 2.5 hours. #FastestTimeToDate I ended up getting a 1-owner '04 Oldsmobile Alero GLS (loaded). The carFax was clean and the car rides beautiful. More

Thanks for a great deal on my 2013 Honda Accord. It was everything I was looking for & they gave me a great trade in value for my vehicle! I would definitely recommend others to stop in when looking for a everything I was looking for & they gave me a great trade in value for my vehicle! I would definitely recommend others to stop in when looking for a new car! More

Wow, let me find words to give my experience with Lindsay Honda and the Sales the complete attention it deserves. Firstly, I live in Cincinnati, had my heart set on a specific make and model within a reason Honda and the Sales the complete attention it deserves. Firstly, I live in Cincinnati, had my heart set on a specific make and model within a reasonable price range. I have not so great credit and was becoming very discouraged as I had a decent amount of money to put down, but I was seen as someone who would not hold their end of their deal mainly because of my credit- a risk. Lindsay Honda not only dug deep into my financials and credit information to get me approved, but they were able to get me what I want instead of settling for something else. And it is a beautiful car, well maintained. I am very pleased so far. I want to elaborate a little further on my shopping experience. Not only was I being denied on loans, but I had to “chase” down the salesman just to find out what the decisions were. One dealership in particular where I live, Beechmont Toyota, Salesman, Ethan- don’t recall his last name, not once called me back, wrote me back. I made the trip there after I had called him all day providing information and he had already gone home. I guess he figured if my credit was bad, he couldn’t show enough decency to tell me I was not approved. In a COMPLETE contrast, Vic Phillips with Lindsay Honda was available and if he wasn’t, he was quick to call me back, write me back. Showed the attention I needed. He worked with me diligently to put me in my car. I know he gets his commission but it was in this case, very well deserved. I felt like leaving a tip! ;) He even stayed late beyond closing hours on Valentine’s Day because we were caught in snow and traffic. And not to mention, his professionalism, but he was laid back, easy to talk to, felt like an old friend because his personality is so likeable and he seems like an honest man. I think there are 2 types of salespeople: the ones who will do anything to make a sale, and the ones who have a passion for making a sale (whether it’s the product they are selling or whether it is helping people). He was just that, a passionate man trying to earn a living. And not to mention, he was devilishly handsome! ;) That’s for you Vic!! More

Purchased used vehicle 1/13/14.Exhaust and battery issues. very uncooperative in resolving matter. Wes was borderline rude.First time customer..LAST time customer. issues. very uncooperative in resolving matter. Wes was borderline rude.First time customer..LAST time customer. More

We came in to see what our options were as we were in the 3rd year of leasing a Honda Civic. We were over on our miles and wanted to see what our options were with either purchasing the Civic or buying a ne 3rd year of leasing a Honda Civic. We were over on our miles and wanted to see what our options were with either purchasing the Civic or buying a new car. The Civic is a great mileage vehicle. I drive 60 miles a day in my commute to work. We wanted a larger vehicle however. We like the Honda Accord Sport. We drove one and we loved it. We turned in the Civic and purchased the Accord Sport. We love the ride, configuration and room it has. This car is exactly what we were looking for. Kelly Davis and Kevin Shannon were awesome. They looked after us throughout the whole purchasing process. With the purchasing experience and your impeccable service department Lindsay is the only dealership that we consider and the only dealership we recommend. Thank you and may God continue to bless you in everything you do. Phil & Patty Barber More

We had a Great experience buying our 2012 Honda Accord. Ed Kane was a great guy and we would recommend him for your next car purchase. Also thanks to the finance dept. Ed Kane was a great guy and we would recommend him for your next car purchase. Also thanks to the finance dept. More