
Lindsay Honda
Columbus, OH
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End Of Lease Nightmare I leased a vehicle from Lindsay Honda and when I returned it they never closed the account. This negligence resulted in me getting charged for 2 month I leased a vehicle from Lindsay Honda and when I returned it they never closed the account. This negligence resulted in me getting charged for 2 months along with late fees because no one told me they never closed the account even though they had the car. When I tried to get the situation taken care of I was met with attitude and hostility from a woman in the used car department and no matter how many messages I left I could not get the manager on the phone. Customer service is horrible and when a mistake was made on their end, there was no sympathy or eagerness to correct the problem. I quote from a message I received from Kelly Davis at Lindsay Honda Used Car Department "There are over 300 leases returned every month, sometimes things just slip through the cracks." Is this a valid excuse for my account to say I have multiple missed payments and my credit score be negatively impacted over the last 2 months. I don't think so. More
not applicable Overall I was satisfied with my experience and with my sales specialist Isaiah. I left confident knowing I made a great purchase and am definitely hap Overall I was satisfied with my experience and with my sales specialist Isaiah. I left confident knowing I made a great purchase and am definitely happy with it. My next car will certainly be from Lindsay Honda. More
Worth the Trip We found our "dream car" online via AutoTrader, and it happened to be at Lindsay Honda ... which happens to be two states away from where we live ... We found our "dream car" online via AutoTrader, and it happened to be at Lindsay Honda ... which happens to be two states away from where we live ... plus, my husband happens to be working in the Middle East right now. And yet, Clairon was able to make our vehicle purchase not only possible, but quite smooth and simple. After initial contact from Amelia at Lindsay Honda (since she does internet sales) in response to our online inquiry, Clairon followed up with us and maintained regular communication throughout the purchase process -- from phone calls, to emails, to texts, and even FaceTime, he made sure we were informed and that he was doing everything he could to make this a good experience for us. We bought our "new" used Toyota Sequoia will full confidence that we were getting a fair deal on price, and an above average bargain on service. We cannot thank Clairon enough for his patience and upbeat approach in coordinating all of the moving parts involved in our complex situation. He and Amelia, along with the other staff members who worked with us, were wonderful. Highly recommend! More
New Car Purchase Thanks to Murphy I was able to get my first New Car!! The survice was absolutely excellent and recommend anyone who would like to purchase a Honda to Thanks to Murphy I was able to get my first New Car!! The survice was absolutely excellent and recommend anyone who would like to purchase a Honda to go see him. With it being my first time buying a car, he explained everything and was on top of his game!! He is the salesman to see!! - Thanks again, Jessica More
clunker bait and switch I attempted to obtain a quote on a vehicle I saw online and asked about the cash for clunker "special" that they were having. After many attempts to g I attempted to obtain a quote on a vehicle I saw online and asked about the cash for clunker "special" that they were having. After many attempts to get an answer I was told you just have to come in . I was then asked specific info about my clunker that I was told did not matter > The bottom line this Gimic to get you in the door did not work ! I will take my approval letter from my bank and my business to Dayton or Cincinnati . More
Awesome Service We have been a Lindsay customer for the past 5 years. They have always treated us fairly and with respect. Well, we took advantage of some deals over We have been a Lindsay customer for the past 5 years. They have always treated us fairly and with respect. Well, we took advantage of some deals over the holiday weekend and I unfortunately had a severe brain cramp. David, Lisa and Reggie went out of their way to assist me in finding a solution to the situation.. Because of their understanding and genuine willingness to help, they have gained life long customers and we will proudly recommend Lindsay to all our friends and family.. Thanks for all your help. More
Just bought used CRV We could not have been happier with our experience at Lindsay Honda! This has been the best car buying experience we have had, and Ed Kane was absolut We could not have been happier with our experience at Lindsay Honda! This has been the best car buying experience we have had, and Ed Kane was absolutely FANTASTIC to work with. Everyone was extremely friendly and knowledgeable. There was no stress at all and Ed made sure to keep us well informed and comfortable. My used CRV looks like we drove it new off of the lot! We will absolutely be recommending Lindsay and Ed to everyone! More
Excellent people and excellent quality My wife and I were looking to trade our older vehicle for a SUV. I talked and was in constant communication with the finance managers letting me know My wife and I were looking to trade our older vehicle for a SUV. I talked and was in constant communication with the finance managers letting me know we were approved. When we came in sales specialist Henry Gober helped us out immensely. He was very patient, professional, and overall a good guy. He was in constant communication with us via telephone and mail and saw the deal through from beginning to end. I would highly recommend Henry to anyone who is looking for a car. More
New CR-V My wife and I were in looking for a CR-V to have a bigger vehicle for our newborn. We came in knowing what we wanted. Phil Theophilus took care My wife and I were in looking for a CR-V to have a bigger vehicle for our newborn. We came in knowing what we wanted. Phil Theophilus took care of us from start to finish and got us out the door with a smile. Everyone was top notch and nice in regards to what we were looking for. No pestering at all. Phil was knowledgeable and answered all of our questions accordingly. More
Skip this dealer if you are car shopping Stopped here with my daughter who was in the market for a car. We were looking at cars and a salesman came outside to ask if he could help us. Told Stopped here with my daughter who was in the market for a car. We were looking at cars and a salesman came outside to ask if he could help us. Told him we were looking for a used vehicle somewhere under the $12.000 range. He told us they didn't have any cars in that price range. Huh? Some brush off! As two women we must not have looked like we were serious about buying a car, had a preapproved loan and had already looked online to see they did indeed have many cars in that price range. Maybe she looked too young to be buying a car? Who knows? Maybe it is some sort of museum because they were not interested in actually selling any of the cars. Drove across town to another dealer and daughter purchased a very nice Honda Civic within two hours. It was also newer, nicer and a little more expensive than she originally thought she would buy. The worst thing is that I own a Honda too. I will certainly not feel comfortable using Lindsay for service where I was treated so shabbily and neither will she. More