Lindsay Honda

Excellent customer service and follow up. Kayla and Isaiah were outstanding with their follow up and getting me into the payment that I needed for my budget. I can't say enough how happy me Kayla and Isaiah were outstanding with their follow up and getting me into the payment that I needed for my budget. I can't say enough how happy me and my wife are with our new purchase of the 2015 Honda Civic. I am really impressed with the team work that Kayla and Isaiah put together to get the deal done. I commend them for their efforts, diligence and commitment to me and Lindsay Honda to get me in a new car and sale of a car for their dealership and company. Outstanding service. More

Must Go Lindsay Honda is the place to go if you are shopping for a Honda. They have more Honda's in stock than any other dealership in the Columbus area. Th Lindsay Honda is the place to go if you are shopping for a Honda. They have more Honda's in stock than any other dealership in the Columbus area. They are very knowledgeable about their vehicles and incredibly helpful when it comes to finding and purchasing a vehicle within your price range. My salesman, Tyler Woodall, was also very knowledgeable about the vehicles that we test drove. He was always very attentive to my needs and wants and never made me feel uncomfortable during the test drives or stupid when asking questions. The shopping and purchase of my Odyssey at Lindsay Honda was an excellent experience and I recommend everyone to go there to check out their vehicles and hopefully purchase one. More

Wasted time and lied to. Go to dealer next door! Talked to internet rep for two days via phone and email explaining negative trade situation. Even sent over vin number and payoff info. She talked me Talked to internet rep for two days via phone and email explaining negative trade situation. Even sent over vin number and payoff info. She talked me in to coming in 45 min away after I explained I didn't want to waste time or gas and bring my kids in and verified she let her manager know my entire situation which she assured me of. First experience when we walked in was a rude receptionist answering call after call before even asking us what we wanted. Told her who I was supposed to see and she rounded up another woman salesperson who obviously didn't want to help. Then after letting them look at my trade was told by a manager he had absolutely no clue that I even had a trade! (After all that I went thru with the internet rep about my trade) and he told me a honda won't work because there's no rebates to help with all the negative equity. My husband looked at Germains website and saw rebates said to me get the kids we got twenty minutes before closing we went right next door and got friendly people from the start AND AN APPROVAL on a new car with my negative trade AT GERMAIN. Just go straight to Germain don't even waste time here at lindsay we won't make that mistake again!!! More

AVOID AT ALL COST Our family has purchased numerous vehicles from Lindsay as myself cashing out a brand new Pilot after returning home from deployment. Went to school w Our family has purchased numerous vehicles from Lindsay as myself cashing out a brand new Pilot after returning home from deployment. Went to school with Steven and was really good guy. Jim Ellis sales xxxxxxx there treated me and a friend like lower class people and gave us the run around. It's all about fake smiles, false deals and if you aren't rich they throw you to the wolves. Will never buy a car from them, I have told friends and family as well to avoid them. Also they don't have buyers guides in some vehicles so NADA will be getting a call. Even with a co signer who makes way more money then most of the cars cost they still crap you out. Honda makes the cars Lindsay DOESNT make the difference! More

Awesome experience! My husband and I came to Lindsay looking to get a car for my husband, we was met at the door by Jake, from the beginning he was very friendly and prof My husband and I came to Lindsay looking to get a car for my husband, we was met at the door by Jake, from the beginning he was very friendly and professional. He helped us so much and my husband and I both ended up getting a vehicle! Jake made sure we was taken care of, everyone at Lindsay was very helpful and I would definitely recommend anyone to come here!! More

Customers not only DO NOT matter,customer service the worst! What an experience I do not want to relive!My husband and I heard great things about the Honda Pilot. So we started searching for one. We found what w What an experience I do not want to relive!My husband and I heard great things about the Honda Pilot. So we started searching for one. We found what we considered perfect for our family and needs. So my husband went to Lindsay Honda to check it out. A test drive, HOURS of haggling, and paperwork signed, we were told that they only had one of the two sets of keys for the vehicle on hand. Matt Daniels said it would be no problem to get the second set from the previous owner. TRUSTING his word, my husband completes the transaction and was told we could pick up the second set when we dropped off our title from our trade In. Well, we heard nothing. 3 weeks later, my husband called to inquire about the second set of keys.MATT DANIELS now said he wasn't sure about the second set and we should have put in the contract that a second set was needed. Seriously!?!?! We were told it was no problem. NOW, MATT DANIELS said he would have to see if there was any room to have a second set cut for us. WOW! Do not trust Lindsay Honda! Not worth the hassle and deceit! Is it really worth losing a customer over a set of keys to a $30,000 vehicle? Apparently, it doesn't matter to Lindsay Honda or Matt Daniels! So...the headache continues to get worse with our experience at Lindsay Honda! My husband received a call a day after my review was posted. He was told that getting us a second key would not be a problem. We just had to visit the service center to pick up the key. I would be in the area on Friday, June 26th. They asked what time I would be stopping by. My husband told them between 12-4pm. I arrived at 12:25pm to the service center. NO ONE had ANY IDEA WHAT I WAS TALKING ABOUT??? The service person asked me if I had an appointment! I said no because we were not informed one was necessary. He told me I would have to make an appointment and come back! NOT CONVENIENT! I do not drive to Columbus on a daily basis. SO I made an appointment for Thursday, July 2nd. NOT CONVENIENT with my schedule to get a KEY!!!! My husband said he could go get the key on Friday, July 3rd so I would no longer be inconvenienced. NOW WE ARE GETTING TOLD THEY ARE BOOKED AND CANNOT GET US IN TO HAVE A KEY MADE! Lindsay Honda is NOT ABOUT EXCELLENT CUSTOMER SERVICE! WORST I HAVE EVER RECEIVED HANDS DOWN - ESPECIALLY FOR LARGE PURCHASES! Buyers beware! Plenty of other Honda dealerships in area who would be happy to help! This whole ordeal is appalling!!!! Update: July 3rd Husband was able to get an appointment to have the additional key cut for our Honda Pilot. Service Department did a great job making sure the key worked properly. The key to our whole ordeal was lack of communication between sales and service at Lindsay Honda. Communication is key to providing outstanding customer service. We do really like our Honda Pilot and would recommend the vehicle to anyone. Lindsay Honda will need to regain my satisfaction over time. But I do want to thank the service department for their handling of a bad situation! More

Fabulous service When Jhen Felix called I wasn't sure I wanted to lease another vehicle but she was like talking with my best friend. She respected my thoughts and wis When Jhen Felix called I wasn't sure I wanted to lease another vehicle but she was like talking with my best friend. She respected my thoughts and wishes and helped me stay with the budget that I was comfortable with. I am a happy camper. More

Jheni is the best! I have purchased 4 vehicles from Lindsay Honda and the last 2 I've worked with Jheni Felix. She is great and I would recommend anyone to contact her i I have purchased 4 vehicles from Lindsay Honda and the last 2 I've worked with Jheni Felix. She is great and I would recommend anyone to contact her if they're looking for a new car! I plan on dealing with her for all future purchases, thanks Jheni! More

Amazing customer Service I have never experienced such amazing customer service as I did while working with Jheni Felix and Lindsay Honda. The entire staff at Lindsay are so I have never experienced such amazing customer service as I did while working with Jheni Felix and Lindsay Honda. The entire staff at Lindsay are so welcoming and make you feel right at home...Jhenis bright smile , enthusiasm and knowledge of the products totally had me in awe during the entire process...Although She was being juggled to do different things as her manager delegated her to do this and that during our visit while we waited for the finance dept and for our new cars to be detailed, she never once made us feel second to any of the other tasks she had at hand. My wife and I both ended up getting vehicles while we were there and this was when we had NO intention on getting ANY new vehicles...Jheni stayed late past her scheduled time and got us into our new vehicles went over each one of them with us and even went as far as programming our speed dials and helping my wife set up her navigation. I cant say enough good things about this car buying experience. Lindsay definitely has the cars and makes great deals but its employess like Jheni who truly make the difference!! Thanks Jheni...I will be referring all of my friends and family to you!! More