Lindsay Honda

Sales associates were horrible The used car lot sales associates were horrible. I had an appointment at 11:30AM on a Saturday, i went there on time but i was attended 20-25 mins lat The used car lot sales associates were horrible. I had an appointment at 11:30AM on a Saturday, i went there on time but i was attended 20-25 mins later and that wasn't even with the person i spoke with (Thierno). So this guy( i forgot his name, an old man in his 50-60s i guess) in his track suit came in and took me to his desk and asked me to explain why am i here even though i was given an appointment for a particular car. When i let him know that, he told me they don't have that car anymore but i doesnt know when was it sold. So, i gave him my budget to find out some other options for me since I'm already here. So i decided on a CRV even which he wasn't sure about. So he checked back and finally i got to see a car. So we walked up there and at my first attempt the car didn't start, so i asked him and he told me that its the battery which can be taken care of but NOT TODAY since he doesnt have any service guy available today. Then i was going through the car and it didn't look well detailed and i asked him if they usually detail the car after its sold or how does that work, because the car doesnt seem to ready to go out. With a frowning look he asked me " what exactly do you think is wrong with the car" :O i mean seriously!!! I told him the car doesnt even start and you want me to tell you what exactly is wrong with the car!!!! He replied me, i can take you to the new car lot if you want something better!!!! Seemed like he doesnt like his job of selling used car moreover he didn't like working on Saturday as well. C'mon guys, its not the way you should talk to your customer. If i was about to buy the new one, i would have gone to the new lot straight. Im not as dumb as you people...Management of Lindsay, You should be paying more attention on the type of associates you're putting in to run your business, Perhaps you have a lot of satisfied customers but if you guys a any sense of business, you must realize that, dissatisfaction of a customer has more power than of satisfaction of a customer ( if you know what i mean). You guys have wasted my time for no xxxx!!! I would never go to this dealership again and wouldn't even recommend to anymore. More

Good experience overall. Just had an issue with the AC compressor on a 2007 CR-V and took it to Lindsey for diagnosis. Working with Honda of America and Lindsey, we worked out Just had an issue with the AC compressor on a 2007 CR-V and took it to Lindsey for diagnosis. Working with Honda of America and Lindsey, we worked out a solution and Scott Rieser, the service manager was instrumental in making sure it happened. Very happy with that! We did notice that the courtesy car wash folks did not dry the car and the windows and finish were all water spotted so we will have to redo that again....just a note to the dealership so they can do better in that department. Thanks again........ More

I do not recommend this dealership...Go to Ricart instead I went to Lyndsey Honda looking for a Honda Civic...the salesperson at the used car area was very arrogant and unfriendly. I then went across the stre I went to Lyndsey Honda looking for a Honda Civic...the salesperson at the used car area was very arrogant and unfriendly. I then went across the street to the newer vehicles and met with Michael. He was friendly and helpful, but he immediately turned me off and I wanted to leave after he told me "You have to make a decision"(after about an hour of talking)....I had just started looking for cars and no salesperson should ever tell a potential buyer that. It's an investment and we should be able to take our time making the right choice. When it came to financing, the dealership would not give me any options. They were trying to force me to lease only. It was a 2012 and I had a sizable downpayment, good credit, and ability to pay cash and they wanted me to put 5000 down for a payment over $300....Mike seemed scripted and phony and the manager was just trying to rip me off...I do not recommend this dealership....Definitely go to Ricart in Groveport, Ohio. They have a better selection of cars, options, and the salespeople are not taught to read from a script. More

Best buying experience! I went to Lindsay Honda looking for a used Honda Civic and I was met with a salesman, Ed Kane who was the greatest! He was asking what I was looking f I went to Lindsay Honda looking for a used Honda Civic and I was met with a salesman, Ed Kane who was the greatest! He was asking what I was looking for and was very helpful right away, he was not pushy or aggressive in any way. We found the car of my dreams, went for a test drive and Ed was able to get all the paperwork completed quickly. I would recommend Ed Kane and Lindsay Honda for all your car needs. Peach Dalton More

Wonderful Experience!!! I just had to brag about the exceptional team I have worked with the last 2 days at Lindsay. Tyler, Chanda, and Aziza made my experience wonderful and I just had to brag about the exceptional team I have worked with the last 2 days at Lindsay. Tyler, Chanda, and Aziza made my experience wonderful and I left the dealership a very happy lady. If you are looking for great priced, used Honda's go see Tyler at Lindsay Honda! He will make your experience all you expect it to be. I'll never buy anywhere else. Thank you guys!!! More

Horrible Sales Tactics of Wearing Customer Down in Used Car We were the ultimate customers. We knew what Vehicle we wanted and what price we were willing to pay. After we said we wanted to purchase the vehicle, We were the ultimate customers. We knew what Vehicle we wanted and what price we were willing to pay. After we said we wanted to purchase the vehicle, but not that night (it was very late, we were tired and hadn't eaten, and the dealership had officially closed), the once nice salesman became rude, ignored our requests to leave and return in the morning, and even took our trade in car keys; not returning them after asked, several times. They basically pressured us until my husband caved and signed the papers. They didn't give us an inspection report until we demanded it, the next day. Apologies were late and reluctant. The car wasn't detailed, as promised ( we had to take it back for noisy, rusted rotors, which shook the car). The service department didn't fix the problem of wobbling tires, which I also complained about (but they were, at least nicer). Rousch Honda determined the problem was simply due to overinflated tired, and fixed the issue for free. Rousch also took care of the paint chips we complained about, but Lindsay didn't care about. Our experience was awful and we will never return there. More

Very impressed ... First off , I search online all the states around Ohio and Ohio to try and find the COLOR my wife wanted for a 2016 Honda Pilot EX-L , just wasn't ha First off , I search online all the states around Ohio and Ohio to try and find the COLOR my wife wanted for a 2016 Honda Pilot EX-L , just wasn't happening, Lindsay had far more then all the sites put together ( 53 different -2016 Honda Pilots ) . I first chatted online with Aziza Jenkins , very helpful , very nice , followed through what ever she told me and called me back up the next day to set things up to get us in there to be taking care of at Lindsay's , And as we pulled up and getting out of our car ( 75 min drive ) a salesman ( Ben Canini ) was just walking by , He greeted us graciously and ask if there was anything he do for us .. I told him Aziza set us up to talk with a Ernie ( a manager ) but was he was in an interview ... Ben sat us down , offered us a drink or anything he could get us while we waited .. Offered to show us the pilot or answer any questions while we sat here .... Just a super nice Guy ,, then after a little bit Ben went back in and talk to Ernie and was told to go ahead and take care of us ,, Great ! Things went smooth . Brought around the pilot we want to look at , showed us the touring one also ( just didn't have the touring in the color my wife wanted ) It was just a Great experience ... Then the finance consultant ( Katherine Bandman ) was also very nice and professional and great lady to work with .. Just over all very happy with not one negative thing to say about any of our purchase and experience .....it was after closing hours 9:45 pm by the time everything was said and done , , Ben stayed and showed us the Features of the car and made sure we got on are way ( after 10 pm ) ... Thanks to all ... More

Couldn't ask for more My experience at Lindsay Honda was great. Jacob Wilson in sales was awesome. He was patient with me and really took the time to listen to what I wante My experience at Lindsay Honda was great. Jacob Wilson in sales was awesome. He was patient with me and really took the time to listen to what I wanted in a car and what worked with my lifestyle and helped me to find the perfect car that said ME! I couldn't have asked for more. Customer service was great. More

Best Honda Dealer My experience with Lindsay Honda was an excellent one and the salesman and customer service was top notch very trustworthy, stress free none pressure My experience with Lindsay Honda was an excellent one and the salesman and customer service was top notch very trustworthy, stress free none pressure environment working with Dan Fenton and Aziza Jenkins!! Follow up on my purchase was Great they really car about you and you're purchase. More

Horrible Experience. Never again MY experience was absolutely terrible. This would have been the second car that I would have bought from them. I went in looking for the HOnda Pilot T MY experience was absolutely terrible. This would have been the second car that I would have bought from them. I went in looking for the HOnda Pilot Touring edition. I had to wait about 20 min before being helped. After being helped I was met by a salesman that told me everything that I wanted to hear in the most stereotypical fashion. I was willing to overlook that and decided to sleep on it and return the next day to purchase. I called the salesman at twice at 11:00 and 11:23AM and did not recieve a call back until 9:01PM, only to find out that may car had sold. I went back a week later, and was told to come in because another of the exact model had arrived. I came in an hour later only to find out that the car had sold before the time when I was told it was available. The least that could have been done would have been to call me so I don't waste my time. THE WORST PART is, after respectfully showing my fustration, but asking if my wife can see the vehicle, I was LITERALLY waved off by the salesman who said: "DON'T WORRY ABOUT HIM, HE'S NOT GOING TO BUY, HE'S GOING SOMEWHERE ELSE". DIsrepectful and unprofessional. NEVER AGAIN will I go to lyndsay or recommend anyone else to go. More