Lindsay Honda
Columbus, OH
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Helpful and curtious Was meet at the door by the salesman but not pressured at all. They work very hard to get me what I needed and wanted with the issues I had which incl Was meet at the door by the salesman but not pressured at all. They work very hard to get me what I needed and wanted with the issues I had which included a fairly new discharged bankruptcy. This is my second buying experience here and will be going back to get my next car when it's time to. More
Great We had a great experience buying our new Hinda Pilot. We would have liked to met a little bit more in the middle about adding an accessory to our vehi We had a great experience buying our new Hinda Pilot. We would have liked to met a little bit more in the middle about adding an accessory to our vehicle. But overall it all worked out. More
Horrible buying experience Hoping to have a much better experience, we were seeking the "difference" in this Lindsay Honda used car dealership especially since it is supposedly Hoping to have a much better experience, we were seeking the "difference" in this Lindsay Honda used car dealership especially since it is supposedly a christian & family owned place. We have never been treated so rudely at a dealership before, and clearly the golden rule does not exist here. The salespeople and management staff we dealt with lack people & communication skills, professionalism, and overall the experience has forever left a bad taste in our mouths with their poor customer service and poor attitudes. They don't follow through so do not take their word on anything (watch how they turn their words on you and make you feel like a liar), do not expect a phone call back especially in a timely fashion, expect to be pressured into something you may not want and not to get answers (or clear responses back on anything) on basic questions you may have, and make sure to double check all your paperwork before you sign anything. Also, it is never okay to tell customers that you (the dealership) are losing money on the sale (especially when you should honor the internet sale price) and that your commission is coming out of it (especially to say it repeatedly and rudely and to make any of your potential customers feel horrible about it). And it's also never okay to feel like an inconvenience and to be told we're interfering with your day off especially when we made plans in advance with your dealership, AND we missed work as well to come in to buy a vehicle, AND we have a family of our own too which we made prior plans to cover so we could come in, AND we have our own important personal things going on in life with family illnesses, priorities and such (which we didn't find necessary to share or use against you as you did with us). Also, if anyone plans on trading in a vehicle, make sure to know the value of it beforehand and do not feel pressured to sell it for any less than what you feel it is really worth. And make sure to know the internet sales the dealership is offering and make sure they honor the sale price as they claim that they will do for you. We're so disappointed in this experience even though we still really like the vehicle we purchased right before the holidays. We hope that things change in this dealership (especially for a place who claims to be the best ranking one around) and hope to prevent others from being taken advantage of because everyone deserves to enjoy their experience when buying a vehicle no matter the situation! Since posting this review, we've been contacted by Mr. Lindsay's office and appreciate their sincere apologies for our bad experience. It doesn't change what happened, but it shows that they care about how their customers are treated. Thank you! More
Brand New Vehicle - Don't Purchase I purchased a brand new 2015 Honda Accord and within 90 days, all engine lights are on and Lindsay Honda Service "Doesn't know what is wrong with it". I purchased a brand new 2015 Honda Accord and within 90 days, all engine lights are on and Lindsay Honda Service "Doesn't know what is wrong with it". Tell me how a brand new vehicle is having so many issues and Lindsay Honda is not backing up their product? No one is able to help us and it is a little frustrating because now we are stuck trying to figure out how we are going to function without a vehicle while some one figures out what is wrong. Why does it become our problem after we purchase this brand new vehicle from your Dealership? More
No customer service after the purchase Purchased a '10 CRV EXL. Salesman said tires were new. Ride was terrible above 60. Contacted Lindsay 3 x. No response. Junk tires from (Walmart) Purchased a '10 CRV EXL. Salesman said tires were new. Ride was terrible above 60. Contacted Lindsay 3 x. No response. Junk tires from (Walmart) More
Had Bad Credit, Got a Good Car After trying a few dealerships with 0 luck on financing, (even with a cosigner having a 770 FICO) my father told my to try Lindsay. Got pre-approved f After trying a few dealerships with 0 luck on financing, (even with a cosigner having a 770 FICO) my father told my to try Lindsay. Got pre-approved for a car loan, and went down to the lot to work with Justin and Justin. Justin Luckett made sure all my paperwork was in order, then showed me to a nice, 06 Honda Accord. She was a little rough around the edges, but the engine was good and the price was within my budget. He even threw in a touch up paint job to fix a few scratches later, before the salt hits the roads. I've even had some follow-up calls and e-mails, to ensure I was satisfied. Thanks Justin and Justin! More
Sold me a lemon I bought a car from this place in February of 2015. Guess what 8 months later I am looking at having to purchase a new transmission. The car only has I bought a car from this place in February of 2015. Guess what 8 months later I am looking at having to purchase a new transmission. The car only has 68k on it, I will never buy a car from this place again. They're not even willing to fix it. They said I am basically on my own. More
Feeling awful after the purchase I have recently purchased a vehicle at Lindsay(MY colleague suggested me to purchase at Roush), but I went to Lindsay and asked them to beat the price I have recently purchased a vehicle at Lindsay(MY colleague suggested me to purchase at Roush), but I went to Lindsay and asked them to beat the price which i got from Roush. They promised me to do it, but at the end they gave the same price. The person who came from back office to negotiate the price never had a smiling face and lot at our family very seriously. I tried to contact the sales man through email, didnot responded to my email but sent an email to refer any friends. I am not going Lindsay and don't recommend More
worst experience with a dealer Im so unhappy with the car ive only had for 7 days. I completely regret the purchase and ever going these. Worse, they sold me a tire warranty that d Im so unhappy with the car ive only had for 7 days. I completely regret the purchase and ever going these. Worse, they sold me a tire warranty that doesnt cover my two flat tires! Two tires were busted yesterday. Today they want to charge me $125 each! At least they offered me a discount on a subwoofer. I still had to pay +$400 for it. Please stay away from here, and the car. Civic LX 2015 More
Even with many changes our service was amazing! We were looking for a new car, and our sales person, Jeff Goff, found it for us. Even with many changes such as financing and trade in decisions, he n We were looking for a new car, and our sales person, Jeff Goff, found it for us. Even with many changes such as financing and trade in decisions, he never made us feel we were asking too much. We found the truck of our dreams, at a price we could afford and very quickly were able to pick it up. We will be shopping for a new car in the spring and I know exactly who to call!! More