Lindsay Honda

I went to Lindsey today looking for a car not sure if I would even be approved. I meant one of the sales managers Shanon, who was about the nicest guy I’ve ever meant. He then introduced me to who would be would even be approved. I meant one of the sales managers Shanon, who was about the nicest guy I’ve ever meant. He then introduced me to who would become one of the best salesman I’ve ever encountered, Chris Cochenour. Chris was patient, professional, attentive, kind, respectful, and funny lol. He made my experience one that I will never forget! Chris and Shanon literally made my entire day with the way they were able to get me into the nicest car I’ve ever had. I didn’t even think the car I got was possible to get in my price rage. They are absolutely fantastic at Lindsey Honda and I will tell all of my family, friends, and stranger about this dynamic duo lol. Also the finance lady I had was great as well. Her name was Iliana I believe. Thank you all for the treatment and the beautiful blessing of a car I received. You have a forever customer in me!! More

Took my car in for a recall repair. I got home when I noticed nuts, bolts and a screw on the floor. Not to mention the dirt on the inside door panel! I was told it "might" be old bolts...what?? It was a noticed nuts, bolts and a screw on the floor. Not to mention the dirt on the inside door panel! I was told it "might" be old bolts...what?? It was a safety recall...not feeling so safe! More

Where should I begin...Normally I get my truck serviced Where should I begin... Normally I get my truck serviced at Lindsay Acura, however today for whatever reason they put me on Honda's schedule! After Where should I begin... Normally I get my truck serviced at Lindsay Acura, however today for whatever reason they put me on Honda's schedule! After making my way to the Acura side this morning, I learned of the mistake. Not wanting to wait 2 hours for an Acura tech, I asked the advisors if the price was the same on the Honda side. They said it should be. Soooo... I drive over to honda service. Upon entering their garage their "laser" system scans my car for an alignment. Pull in and get greeted by the service advisor. He tells me according to the service codes on my vehicle, I'm due for Rear Diff Change, tire rotation and oil change. I told him i just got new tires, so oil change only. He proceeds to tell me my vehicle is out of alignment. I told him I just got it aligned last Wednesday after I had 4 brand new tires put on last Monday. He still tells me it failed the alignment check. Next order of business... he tells me the cost of the oil change went up this year( I bought my truck in 2019) to $39.95 instead of $29.95 I say ok whatever( mind you I'm still irritated because I'm never even supposed to be on the Honda side) so I tell him... y'all better impress me today considering I'm not even supposed to be on this side! Waiting room! It's nicer than Acura but nothing spectacular! 1 star there! So while I'm waiting... I call Acura to inform them of the mistake on where they scheduled me! While I'm on the phone, I ask them... Hey btw, how much for an oil change on your side? They tell me $29.95 but it went up to $39.95 if you purchased a car in 2021; otherwise okder customers were still being honored the $29.95 price! So boom! I go to the cashier and ask to speak to the service manager regarding the price discrepancy. They agree to honor the $29.95 price and claim they were unaware of the grandfather ckause. I say ok thank you( 2nd star for that) Finally my truck is done and what do you know they give me a whole schlew of xxxx that needs fixed including but not limited too- Air filters Power steering leak Oil leak Strong smell of cooland Spool valve leak Rear axel leak Alignment To name just "a few" Service advisor aka you might as well call them the service salesman comes out with my keys asking Who my personal mechanic is( which I refused to answer bc it is none of his mf business) then asks my what I thought about the "service" I responded... to be honest, you'll never convince me dealer service isn't a scam! I do oil changes here for convenience( bc lets face it if I bought 5 quarts of oil and the filter plus paid my mechanic, it would be about $50 bucks! So yall gotta make your money back somewhere huh?) I know what service advisors are... your a service salesman, not a certified mechanic and by God when I take this list to an independent mechanic tomorrow, you better hope to God he can verify every single item on this list as needing repair!) Jaw hits the floor! I pay for my oil change! Y'all have a blessed day! More

Lindsay Honda sold the car i was scheduled to pick up today to another Person while my bank aprooval was pending. As soon as there bank aprooved me i was told the car was sold last night. Very unprofe today to another Person while my bank aprooval was pending. As soon as there bank aprooved me i was told the car was sold last night. Very unprofessional behaivor.Other then ruining my Credit Report Lindsay Honda did nothing for me. Of course they dont even want to take the inquires back. Overall very pushy and rude. I would not recommend to deal with them More

Too costly and too slow. Gave me a tire rotation when I didn’t need one. Could have saved so much money getting a tire plugged elsewhere. Not a fan. didn’t need one. Could have saved so much money getting a tire plugged elsewhere. Not a fan. More

We decided to go to Lindsay Honda when we were in the market for a new to us Odyssey. I thought that because they are a Christian dealership we could expect honesty. WRONG. Almost as soon as we drove off market for a new to us Odyssey. I thought that because they are a Christian dealership we could expect honesty. WRONG. Almost as soon as we drove off the lot there were issues. As soon as we got on the highway there was a kick in the engine at 45 MPH and again when decelerating at 45 and 25 MPH. We never had to start the vehicle at the dealership so imagine my surprise when I started it at home and it sounded like a 90 year old two pack a day smoker. Immediately called the dealership and they agreed to fix the starter but refused to fix the kick in the engine (solenoid??). Within 6 months we had to replace the belt tensioner pulley and now have to replace the power steering pump, rack and pinion, all hoses to the power steering and a few other things, totaling more than $700-$800 (current estimate but may be higher when they start taking things apart.) We are a low income family and my husband is chronically ill. I have no idea how we will pay for this piece of junk plus all the things that need fixed on it. I would recommend if you are thinking, "Oh lets go here because they share my faith." DONT DO IT!!! Maybe the owner is a christian but that doesnt not mean his staff wont do anything they have to in order to make a sale. I am now without a vehicle and very disappointed. More

So I had 7200 miles on my 2019 honda crv. Went to get my oil changed at tire discounters due to the fact that I was right by there and needed my oil changed. They pulled it in and started to do the oil chan oil changed at tire discounters due to the fact that I was right by there and needed my oil changed. They pulled it in and started to do the oil change and noticed there was oil on my shield underneath and immediately stopped they looked into to it a little bit but told me I had to go to the dealer due to it being a lease and it only having 7200 miles on it. They were very plesent let me come back and see what all was going on let me take pictures of everything as well and told me I didnt have to pay for anything since they couldn't perform the service. But they also let me know they also let me know I was at the min line for oil. Tire discounters was very polite and professional with me. Not the exprinence I got at the dealership. So I went to Lindsey honda right away. Pulled in and let them know what was going on. Was asked why I checked my oil. Mind you I have always checked my oil every 1000 or so miles. Its a habit I have gotten myself into. Asked me if I added oil to it because my oil life was low. Told him no. I added oil to it because the oil level was low before tire discounters at about 7050 so I added about a 1/4 of a quart to it and it brought it back up to the proper oil level. They were treating me as though I didnt know what I was talking about telling me that I dont have to check my oil every 1000 miles because it was a newer vehicle. The service advisor (I will not throw names out there) was very belittleing and off putting had a rude manner to him. Waited for almost 2 and a half hours. After waiting that long i went in and asked about my car. Why was it taking so long. They response was they couldnt pin point where the oil was leaking from and told me they had to put oil dye into the oil system. To try to pin point where the oil leak was coming from. So i told them to go ahead and put the oil dye into the system and to notate everything they did to it on the paper work. Well instead of doing as I had asked they put that they reccomened puttingnoil dye into the system and that I would have to return to have it checked. Thats not the problem. Not that they put it into the system that they reccmened it. I only have the word of the service advisor not the machanic or the foreman that they put it in there asked why he didnt put in the paper that they added it. The service advisors response was that "thats just how we write it up. And that the couldnt state they put the oil dye in the oil system" After getting ready to the sign the paper. I relised they had put the incorrect milage in and out on the paper work. And I requested that they changed it. He acted like I asked for him to fly me to the moon and back. So after rolling his eyes he changed it and I signed the paper. At this point I was just done with the whole situation. I went to my SUV and drove off. I dont reccommend the service center to have your car serviced but the finance team and the sales team are top notch! Only reason I would give it a one star is because of them. More

The Lindsay Difference is real, and I received world-class customer service not only from my salesperson, Scott Becker, but with all my interactions with Lindsay Honda employees. I'd like to reco world-class customer service not only from my salesperson, Scott Becker, but with all my interactions with Lindsay Honda employees. I'd like to recognize Miriam Younan - online consultant, she kept the process moving at a blistering pace and communicated via text messaging which was my preferred method of communication. Patrick in Finance was excellent as well - he went over all the features and benefits of the various products offered at the dealership and he got prompt answers to my questions regarding Honda Performance Parts. Ernie Hyatt you deserve a shoutout as we were able to agree on a deal that both parties could walk away feeling happy about (me in the new car that I wanted and you a high quality trade that will make the next person very happy) I also wanted to thank the other employees who make the process very enjoyable given these unique times (the cleaning service members and onsite law enforcement employees). I drove just over 2 hours each way from the Cleveland area and you respected and valued my time while I was at your dealership, you offered me a place to stretch my legs while touring your beautiful eco friendly dealership that pays homage to all Honda vehicles of the past. It's easy to see the passion that you have for offering high quality vehicles to customers. I don't believe I'll be able to experience your service department (open 6:00am - 10:00pm) that's not a typo and more than 50 service bays but I can confidently say the world-class service will continue in that department as well. I've already shared and will continue to tell clients, co-workers, family and friends of the Lindsay Difference and why they should make the trip to Columbus. Jon More

I'm in for an oil change, but I dread coming here. Techs and managers have lied to me about the status of my car. Once they said they were working on it and I could see my car, IN THEIR PARKING LOT! They and managers have lied to me about the status of my car. Once they said they were working on it and I could see my car, IN THEIR PARKING LOT! They promised Complimentary car wash each service visit, in writing. Now it's $5. I can get it washed on the way home for $3. I wish I'd bought at Roush Honda, where the complimentary car wash is still complimentary. More

My salesman Jeissy was professional; did not pressure me; listened to my needs and concerns; I left satisfied and granddaughter was happy with 2017 VW JETTA. Car needed a repair and Jeissy kept me informed listened to my needs and concerns; I left satisfied and granddaughter was happy with 2017 VW JETTA. Car needed a repair and Jeissy kept me informed of progress! Excellent service and overall experience! More