Lindsay Honda

I had an excellent experience purchasing my brand new Civic Hybrid! Worked with Matt to get a good deal, and he did an awesome job Civic Hybrid! Worked with Matt to get a good deal, and he did an awesome job More

When we bought our 2013 and 2015 Hondas from lindsay honda we were ecstatic. Great service and follow thru the entire way. This time with our 2021 was terrible. After setting an appointment time days be honda we were ecstatic. Great service and follow thru the entire way. This time with our 2021 was terrible. After setting an appointment time days before, the sales person rushed us thru while working with another customer elsewhere. After selecting a vehicle we were told we had to pull credit again even though we had a credit app 2 days prior with a pre-approval. The pre-approval was for 6.9% and trade in estimated at $9600. After driving the parking lot circle we were informed the trade in would be only $8000 without explanation. She told us she had thrown in a privacy cover we had asked about and a mat for the back(that we didn't ask for) and shown a pamphlet about ceramicoat while talking about the honda certified pros and led to believe it was also included (she said everyone gets this). We found out in finance that the ceramicoat was an extra $2000 plus "we owes" column for $795 that he had no idea what it was(turned out it was the cover and mat). I couldn't get a call back for 2 weeks so I went in to talk to a manager and was basically told I didn't know what I was talking about and it wasn't their fault that I didn't understand. Buyer beware if you deal with them. It is not the same Lindsay Honda of the past. The purchase price was 37k and with 1k down and an 8k trade in our final prime ended up at 38k! More

Everything was positive with the vehicle purchase. Brian Penn and Ernie Wyatt were attentive, paid attention and met my needs of the vehicle; model, style and price. I was greeted promptly and pol Brian Penn and Ernie Wyatt were attentive, paid attention and met my needs of the vehicle; model, style and price. I was greeted promptly and politely. We viewed the vehicles, Brian presented each of my selected year model and style. A big plus is was patience as I asked many questions. I was not rushed to decide which vehicle was the right choice for me. More

We had the best experience at Lindsay Honda with Kyle Ermlich and Chanda Baker! We will always buy a car from Kyle. He’s very kind, helpful, knowledgeable, and truly cares about people. Highly recommend Ermlich and Chanda Baker! We will always buy a car from Kyle. He’s very kind, helpful, knowledgeable, and truly cares about people. Highly recommend Kyle if you’re in the market for a new Honda. We love our Pilot! More

I had a great car buying experience! I worked with Jake Ratcliff, Tyler Woodall, and Ernie Hyatt, and it was smooth and easy! Great service! I worked with Jake Ratcliff, Tyler Woodall, and Ernie Hyatt, and it was smooth and easy! Great service! More

Stenson and Shannon did a great job of answering all my questions and being responsive in a timely manner. Stenson was personable and let me know of any updates and made my first ever car purchase very wel questions and being responsive in a timely manner. Stenson was personable and let me know of any updates and made my first ever car purchase very welcoming! More

Everything went so smooth. Got me approved and I love the car I got. Very easy to work with and very nice. 10/10 Got me approved and I love the car I got. Very easy to work with and very nice. 10/10 More

A very predatory experience, where they wouldn't show me any details of the loan until the very end and gave me a car with tires that were overinflated. I told all of this and more to the manager and didn any details of the loan until the very end and gave me a car with tires that were overinflated. I told all of this and more to the manager and didn't even get an apology. More

So far, Lindsay Honda's service department is awful. I called, got a robot, left my name and number for a call back. I got a callback in about 10 minutes from a woman whose name I did not understand, ma I called, got a robot, left my name and number for a call back. I got a callback in about 10 minutes from a woman whose name I did not understand, mainly because she was breathing into the microphone which made a lot of noise. Her most outstanding trait on the phone was a complete lack of customer interaction skill. She said that they received a call from [my] number. That was it ... no "How may I help you?" or "Did you need service or status of your vehicle?". Nothing, just dead air. She was like that for everything, leaving me to drive the conversation, which might sound reasonable except that she is the service provider and (should) knows how the conversation should proceed. I asked about the price of a particular service and was told that their computers are down and she cannot look up pricing. I half expected a "Let me call you back when the computers are up again.", but that didn't happen. I called back and talked to "Z", she was able to give some pricing information even though the computers are still down. More

Overfilled oil on oil change service at previous visit. Most recent visit the service manager tried to charge for work that had not been inspected and was not necessary, he was trying to write a work order Most recent visit the service manager tried to charge for work that had not been inspected and was not necessary, he was trying to write a work order for pads and calipers again without even looking at the condition. I took the vehicle to another dealer who verified that the thinnest pad was at 40% and calipers were operating as intended. I have no use for a dealer that partakes of these ethics, I can’t imagine how many other hard working people have been taken advantage of through their service department. I will never do business with Lindsay Honda again and will share my experience with anyone looking for Honda service. I’d like to say after multiple attempts to communicate with one of the owners that they were interested in what my wife and I had to say, unfortunately all attempts were not reciprocated. Shamefully ignored. My wife said it was the worst she had even been treated at a dealership. More