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Lindsay Ford of Wheaton

Wheaton, MD

4.4
1,078 Reviews

11250 Veirs Mill Road

Wheaton, MD

20902

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1,078 Reviews of Lindsay Ford of Wheaton

October 16, 2024

Tom Squire has been our salesman for many years and assisted us with the purchase of 2 explorers he is patient, kind and overall just the BEST around!! Highly recommend Lindsay Ford and especially Tom More

by Lindsayy1213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Squire
Oct 23, 2024 -

Lindsay Ford of Wheaton responded

Linsayy1213- Thank you for your wonderful remarks about Tom! We are excited to read that he has assisted you over the years and we appreciate your recommendations! Enjoy your new ride!

September 03, 2024

My wife took her car there a month ago and spent almost $4000 on work only to find that the Freon is not in her a/c and her car is having problems accelerating. Their service department is terrible. They More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anyone in there
Sep 12, 2024 -

Lindsay Ford of Wheaton responded

Thank You for taking the time to write a review. We would appreciate the opportunity to better understand your concern. Please contact Sherry Pfost. Her email is sherry.pfost@lindsayford.com Thank You.

August 13, 2024

I trade off my Mustang GT with Mach-E on June 17,2024 and their system went down to payoff the Mustang GT and the financial company charged me a monthly Car Payment around $758.xx for the car I already sold More

by KG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
All
Aug 16, 2024 -

Lindsay Ford of Wheaton responded

KG- Thank you for taking the time to write a review. We welcome all feedback. Our goal is a positive experience for all our customers. Please contact our Customer Relations Manager, Sherry. Her email is sherry.pfost@lindsayford.com 240-283-3763 so we can work to resolve your concerns. We look forward to speaking with you and unfortunately with only the initials being used our customer service department can not locate your contact information. Please reach out to Sherry for further assistance.

Aug 19, 2024 -

KG responded

I emailed this to Sherry Hope she will reply "Hello Sherry, I am writing you this message today regarding the Mustang Mache-E premium I just bought in June 17th and by the time I trade off the Car which was also Ford MUSTANG GT 5.0 and I was told the finance system was broken or hacked to pay off the financial company and was told to wait until the issue gets resolved. So the auto payment for my old car was still on and Ford Financial has charged me the payment of $758.94 for the Car that is traded off already and they said they see as if I have 2 cars in their systems when I called them and I have got charged the $758.94 which is not refunded yet. Besides that I have not received my registration or tags and the temporary registration has already expired and I also did not receive my title from the MVA. I am not sure what exactly is going on and I have not received any of those documents or the refund for the previous car already traded in.  Please feel free to reach out to me since I am tired of calling or coming on-site to get help  Kiya G. Thank You"

June 18, 2024

Dealership will not pick up the phone. If they do you will be immediately placed on hold for an excessive period of time and then be asked to leave a message. You will not be called back. More

by BB586West
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsey Ford as a company.
Jun 19, 2024 -

Lindsay Ford of Wheaton responded

BB586West- Thank you for taking the time to write a review. We welcome all feedback. Our goal is a positive experience for all our customers. Please contact our Customer Relations Manager, Sherry. Her email is sherry.pfost@lindsayford.com 240-283-3763 so we can work to resolve your concerns. We look forward to speaking with you.

February 10, 2024

ysser Touko was great I highly recommend him I bought 4 cars from him. Thanks again More

by posleygwen1950g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ysser Touko
Feb 11, 2024 -

Lindsay Ford of Wheaton responded

Thank you for your fourth vehicle purchase with Ysser! We are thrilled that each of your visits are positive and appreciate your continued support! Safe travels!

October 17, 2023

My son and I went there to buy a car for him. The manager didn’t let us buy the car $200 cheaper because we would not finance through their bank!!! I wonder if we would have been treated like th More

by Samala Satterwhite
Recommend Dealer
No
Employees Worked With
Brett Abramson
Oct 17, 2023 -

Lindsay Ford of Wheaton responded

Samala-We welcome all people into our business. If you felt anything different, please contact us to further discuss. Your review does not describe our culture. Thank You, Sherry Pfost sherry.pfost@lindsayford.com 240-283-3763

October 09, 2023

Avoid this dealer. Brought my car in to get a sensor inspected to pass an emissions test. Had to leave my car there for 2.5 days. Not only did my car not pass emissions More

by MF
Recommend Dealer
No
Employees Worked With
Michael Douglas
Oct 09, 2023 -

Lindsay Ford of Wheaton responded

Mark- Thank you for taking the time to write a review. We welcome all feedback. Our goal is a positive and seamless experience for all our customers.Please contact our Customer Relations Manager, Sherry. Her email is sherry.pfost@lindsayford.com 240-283-3763 so we can work to resolve your concerns. We look forward to speaking with you.

August 05, 2023

Hemos comprado dos trocas ya con Petra y venimos de nuevo por una. Nos mostró varias opciones y en fin decidimos comprar un 2023 Escape. Petra siempre amable y paciente. Muchas gracias More

by Jose V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Petra Stefanac
Aug 06, 2023 -

Lindsay Ford of Wheaton responded

Jose- Muchas Gracias! We are thrilled that Petra made your recent buying experience fantastic and congrats on your new Ford Escape!

July 07, 2023

I've been purchasing used vans for my Rideshare business for over 20 years. The purchasing process has bee easy and low pressure. Everything was easy and the prices have been reasonable. Ask to see Tom L More

by Mustrider
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom LaGrave
Jul 07, 2023 -

Lindsay Ford of Wheaton responded

Mustrider-Thank you for you recognizing Tom's excellent customer service and professionalism during your recent buying experience. We are proud to have earned your confidence throughout the years and wish you continued success in your rideshare business.

April 30, 2023

Ysser Touko from Lindsay Ford was great to work with. I recommend him and the dealership. More

by Larryhot15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jk56, Ysser Touko
Apr 30, 2023 -

Lindsay Ford of Wheaton responded

Thank you for your great feedback of Ysser and for choosing Lindsay Ford for your recent vehicle purchase. Safe travels and enjoy your new ride!

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