Lincoln of Cutler Bay - Service Center

Lincoln of Cutler Bay was very professional, provided fast and excellent service! I was able to receive my service through the mobile van service, and my technician Glenn was amazing! He kept in contact fast and excellent service! I was able to receive my service through the mobile van service, and my technician Glenn was amazing! He kept in contact me with about his arrival and provided above and beyond service! I am also vert pleased with Lincoln of Cutler Bay overall! Everyone I spoke with was so helpful and professional! I am very happy with the service I received - thank you! More

EVERYONE I DEALT WITH WAS VERY PROFESSIONAL, KNOWLEDGEABLE AND ATTENTIVE TO MY NEEDS. EXCELLENT CUSTOMER SERVICE. KNOWLEDGEABLE AND ATTENTIVE TO MY NEEDS. EXCELLENT CUSTOMER SERVICE. More

My interaction with Ms. Yolanda Guerrero from Lincoln of Cutler Bay in Florida left an indelible impression on me, despite not meeting her in person at the dealership. Inste Yolanda Guerrero from Lincoln of Cutler Bay in Florida left an indelible impression on me, despite not meeting her in person at the dealership. Instead, she orchestrated a seamless experience by arranging for a loaner vehicle to be delivered to me and coordinating the transportation of my car to the dealership by another employee. Throughout the process, Yolanda's professionalism and dedication to customer satisfaction were unmistakable. Despite not being physically present, she ensured that every aspect of the transaction was executed with precision and care, minimizing any inconvenience on my part. Yolanda's communication skills were instrumental in facilitating a smooth experience. She kept me informed at every stage, ensuring transparency and clarity in all interactions. Her proactive approach and attention to detail reassured me that my vehicle was in capable hands. While Yolanda did not personally drive my car to the dealership, her commitment to providing exceptional service was evident throughout the entire process. Her willingness to coordinate every detail, even in her absence, underscores her dedication to ensuring a positive customer experience. In summary, my encounter with Yolanda Guerrero exemplifies the epitome of outstanding customer service. Her professionalism, attention to detail, and commitment to exceeding expectations make her an invaluable asset to Lincoln of Cutler Bay. I wholeheartedly recommend her to anyone seeking a personalized and hassle-free car service experience. Regards, Dr. Orlando Rivero More

I worked with Will Hallstrom (service advisor). He was an excellent communicator and great with his service! He was an excellent communicator and great with his service! More