Yolanda Guerrero

Service was great, listened to everything I needed done and keep me updated on status. and keep me updated on status. More

by jquiles0515 Verified Customer Verified Customer

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Was good and quick! Had no issues and very one communicated with me when needed Had no issues and very one communicated with me when needed More

by stephyalex10 Verified Customer Verified Customer

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Excellent service and attention to detail as usual! ! Yolanda, AJ and the whole service dept are top notch!! ! Yolanda, AJ and the whole service dept are top notch!! More

by flafyre Verified Customer Verified Customer

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It is a pleasure to go to a beautiful dealer with wonderful and caring employees. Yolanda is knowledgeable and always ready to help. wonderful and caring employees. Yolanda is knowledgeable and always ready to help. More

by lupsnav Verified Customer Verified Customer

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Yolanda was extremely attentive and helpful, she made sure to keep me updated as my car was being serviced. sure to keep me updated as my car was being serviced. More

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Lincoln of Doral was the worse experience I have ever encounter. But Lincoln Of Cutler Bay was exceptional specially with the encounter of the service manager and service advisor. I will continue taking encounter. But Lincoln Of Cutler Bay was exceptional specially with the encounter of the service manager and service advisor. I will continue taking my car to Yolanda. Thank you for the awesome experience. More

by VIDAL44 Verified Customer Verified Customer

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She has always been very accommodating and patient, always listens to my concerns regarding the car and addresses the issues whenever possible. always listens to my concerns regarding the car and addresses the issues whenever possible. More

by X20TINES Verified Customer Verified Customer

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From Will who tried to schedule my appointment as quickly as possible based on availability, to Yolanda who took great care of me, clearly explaining everything and giving me all the options available for se as possible based on availability, to Yolanda who took great care of me, clearly explaining everything and giving me all the options available for servicing my 2023 Lincoln Navigator, everything was great. I could not receive better service and I am very happy not only for the treatment, but for the efficiency and speed in which the service was performed on my vehicle. Thank you to all the staff! More

by IVETTEGI87 Verified Customer Verified Customer

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My interaction with Ms. Yolanda Guerrero from Lincoln of Cutler Bay in Florida left an indelible impression on me, despite not meeting her in person at the dealership. Inste Yolanda Guerrero from Lincoln of Cutler Bay in Florida left an indelible impression on me, despite not meeting her in person at the dealership. Instead, she orchestrated a seamless experience by arranging for a loaner vehicle to be delivered to me and coordinating the transportation of my car to the dealership by another employee. Throughout the process, Yolanda's professionalism and dedication to customer satisfaction were unmistakable. Despite not being physically present, she ensured that every aspect of the transaction was executed with precision and care, minimizing any inconvenience on my part. Yolanda's communication skills were instrumental in facilitating a smooth experience. She kept me informed at every stage, ensuring transparency and clarity in all interactions. Her proactive approach and attention to detail reassured me that my vehicle was in capable hands. While Yolanda did not personally drive my car to the dealership, her commitment to providing exceptional service was evident throughout the entire process. Her willingness to coordinate every detail, even in her absence, underscores her dedication to ensuring a positive customer experience. In summary, my encounter with Yolanda Guerrero exemplifies the epitome of outstanding customer service. Her professionalism, attention to detail, and commitment to exceeding expectations make her an invaluable asset to Lincoln of Cutler Bay. I wholeheartedly recommend her to anyone seeking a personalized and hassle-free car service experience. Regards, Dr. Orlando Rivero More

by ORIVERO01 Verified Customer Verified Customer

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I worked with Will Hallstrom (service advisor). He was an excellent communicator and great with his service! He was an excellent communicator and great with his service! More

by ralph29 Verified Customer Verified Customer

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