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Lincoln of Coconut Creek

Coconut Creek, FL

4.6
207 Reviews

5501 W Sample Rd

Coconut Creek, FL

33073

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207 Reviews of Lincoln of Coconut Creek

December 02, 2023

Fast and easy, very efficient dealership found the experience quite rewarding. would recommend the dealership More

by clicksmoke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Vitale, DJ Nichols, Marvin Saunders
Dec 04, 2023 -

Lincoln of Coconut Creek responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

November 30, 2023

This place has an outstanding service and client quality. They assessed and help me out to buy a car remotely and have my wife happy. Thanks guys!!! Mean Marvin , Ricardo Kavir, and Rob More

by Fredy Portillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Spencer, Ricardo Alonzo, Kavir Chanan, Marvin Saunders
Nov 30, 2023 -

Lincoln of Coconut Creek responded

Thank you, Fredy! Here at Lincoln of Coconut Creek, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

November 30, 2023

Dominic the best salesman. Very friendly and helpful. Waiting room had snacks for us. All the help friendly More

by MORTYJAYANDSANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Nov 30, 2023 -

Lincoln of Coconut Creek responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lincoln of Coconut Creek. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

November 30, 2023

The prices charged for various services r way out of line with what is charged by independent providers. More

by Esdebon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando Pereira
Dec 04, 2023 -

Lincoln of Coconut Creek responded

We're sorry to hear that you didn't have the best experience and would like to learn more. If you would be willing to share some more detail, please reach out to us directly or send us a message with your contact information and we'll be sure to reach out. Thank you for your time! Customer Experience Manager Lincoln of Coconut Creek Knairn@lincolnofcc.com

November 29, 2023

To whomever this email may concern I purchased a vehicle from Lincoln end of sept 2023. Moments after leaving dealership I notice when braking my front driver tire shake badly upon apply brakes to stop and More

by T9S033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yamil Abed, John Shirley, Adam Skalky, Dameon Jones
Dec 03, 2023 -

Lincoln of Coconut Creek responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Customer Experience Manager Lincoln of Coconut Creek Knairn@lincolnofcc.com

November 29, 2023

I was really pleased with the service and the vehicle purchased was maintenance well. Definitely would recommend this dealership. More

by Sachek.services
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Vitale, Gary Wertman, MJ Momplaisir
Nov 30, 2023 -

Lincoln of Coconut Creek responded

Thanks for sharing about your experience with Lincoln of Coconut Creek. We appreciate your business and hope to see you again soon! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

November 29, 2023

Excellent customer service and quality of work performed. Service is great to work with, always kept informed and explanation of work performed. More

by JMCAROL565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in service.
Nov 30, 2023 -

Lincoln of Coconut Creek responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

November 28, 2023

We had a great experience especially with Marvin. He helped get us the car of our dreams. He was patient and made all attempts at getting the best price for us. We really appreciate Marvin very mu More

by PC4 aviator
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Wertman, DJ Nichols, Marvin Saunders
Nov 28, 2023 -

Lincoln of Coconut Creek responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

November 28, 2023

They repaired the recall issue however would not honor the repair that is covered under warranty. More

by wad2691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando
Dec 01, 2023 -

Lincoln of Coconut Creek responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Customer Experience Manager Lincoln of Coconut Creek Knairn@lincolnofcc.com

November 26, 2023

Parts came when they said. Car was ready when they said and was able to provide a loaner since kept car overnight. More

by THOMASSHERYL
Recommend Dealer
Yes
Employees Worked With
Fernando
Nov 27, 2023 -

Lincoln of Coconut Creek responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

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