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Lincoln of Coconut Creek

Coconut Creek, FL

4.6
207 Reviews

5501 W Sample Rd

Coconut Creek, FL

33073

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207 Reviews of Lincoln of Coconut Creek

April 19, 2023

I recently purchased a Honda accord from Lincoln of Coconut creek despite multiple calls and messages left for Jeff they have still not refunded me the balance of the shipping fee I paid to have the ca More

by Eeelutz
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jeff
Apr 22, 2023 -

Lincoln of Coconut Creek responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Customer Experience Manager Lincoln of Coconut Creek Knairn@lincolnofcc.com

October 17, 2022

If you are business or out of state customer and need to have your plates and proof of ownership on time - RUN OUT of this poor place! We bought 100K vehicle here months ago for the business and clearly exp More

by Concierge VIP service company
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Title clerk, Jeffrey Pool, Maurice Missick
Oct 26, 2022 -

Lincoln of Coconut Creek responded

Hi Concierge VIP service company, We appreciated that you took the time to write to us and share your concerns. We’re sorry for any inconvenience we may have caused you. Thank you for your patience and we hope to see you again in the future. Please reach out to the dealership if you have any concerns. Sincerely, Jeff Pool, Sales Manager

August 04, 2022

Really overpriced, for routine services like oil changes and tire rotations. Unless you enjoy being overcharged, I suggest you avoid Lincoln of Coconut Creek and it’s service department. The “service advi More

by Overcharged
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fernando Doylet
Aug 05, 2022 -

Lincoln of Coconut Creek responded

Hi We appreciated that you took the time to write to us and share your concerns. We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeff Pool, Sales Manager

August 03, 2022

I came in under the impression that I was gonna walk out satisfied and I did. More

by Jaalenjones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ousley
Aug 03, 2022 -

Lincoln of Coconut Creek responded

Hi Jaalenjones, We appreciate you taking your time to write to us. We are glad to hear you were satisfied during your visit with us. We hope to see you soon. Have a great day. Sincerely, Jeff Pool, Sales Manager

August 01, 2022

Maurice and Anthony were awesome! Everything was handled remote and our New Lincoln Navigator was delivered and our trade in was picked up. Highly recommend Coconut Creek! More

by TBeckford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Missick, Anthony Ousley
Aug 01, 2022 -

Lincoln of Coconut Creek responded

Hi TBeckford, We appreciate your 5-star review. Congratulations on your new Lincoln Navigator. We are glad to hear Maurice and Anthony were great and you were satisfied during your buying process. We hope to see you soon. Have a great day. Sincerely, Jeff Pool, Sales Manager

August 01, 2022

Great sales team. Very helpful. No pushy sales. All prices clearly visible. Fast and easy More

by Darylx5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Renner, Anthony Ousley
Aug 02, 2022 -

Lincoln of Coconut Creek responded

Hi Darylx5, Thank you for your 5-star review. We are glad to hear our team made your experience excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeff Pool, Sales Manager

July 31, 2022

I didn’t think I was a Lincoln lady. I am now a proud owner of a Lincoln aviator. All thanks to anthony and Fernando. Your lucky to have such a great team that show so much professional More

by Routten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando, Anthony Ousley
Aug 01, 2022 -

Lincoln of Coconut Creek responded

Hi Routten, Thank you for your 5-star review. Congratulations on your new Lincoln Aviator. We are delighted to hear Anthony and Fernando made your experience excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeff Pool, Sales Manager

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