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Lima Auto Mall - Service Center

Lima, OH

4.9
517 Reviews

517 Reviews of Lima Auto Mall - Service Center

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May 10, 2023

This dealer is fantastic to deal with from start to finish. Ryan and Mike were awesome to work with. Highly recommend! More

by meversole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2023

YOUR SERVICE DEPARTMENT WAS PHENOMENAL. THE ENTIRE EXPERIENCE WAS GREAT! AFTER 6 MONTHS OF ISSUES WITH MY LOCAL DEALER, I WENT TO LIMA AND I WAS FINALLY ABLE TO GET THE NECESSARY WORK More

by BUTTERFLYNBLADES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GERRY, MIKE ROBBINS
March 12, 2023

SERVICE DEPT WAS QUICK TO FIND THE PROBLEM AND ORDER THE PARTS. THANK YOU VERY MUCH. More

by PARTS58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2023

They always do a great job! Fair and accurate. Very experienced staff and mechanics. Won't go anywhere else! More

by lwebb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2023

Another great service experience as usual. Staff was pleasant, professional and informative throughout my vehicle service. Special thanks to the service department and technicians who worked o More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Keysor
February 03, 2023

Dan Cherkas is a SUPER salesman. I will buy a car from him any day!! More

by Dcookkjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Cherkas
January 21, 2023

When I checked in for service, Keith was very patient about helping me with all the technology that I had questions about. He told me that when I came back, they would answer additional questions if I h More

by lcoil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2022

Excellent service from start to finish. They kept me informed on the status of my vehicle and was very satisfied with them. Thank you. More

by jgwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
December 28, 2022

Thanks for the excellent and professional service performed on my vehicles . The free car wash was especially appreciated with the recent weather conditions . More

by JKING025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank, Eric Maenle
December 26, 2022

Great service and friendly staff, very dependable and professional! Diagnose issues and repairs done timely! More

by Blankc01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
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