Lima Auto Mall - Service Center

Awesome Dealership! I miss the Lima Auto Mall team! They have always provided great customer service and outstanding service. They go above and beyond! Super friendly and I miss the Lima Auto Mall team! They have always provided great customer service and outstanding service. They go above and beyond! Super friendly and accomadating. I recently moved out of area and have not found a dealership in the same league. I purchased 2 vehicles from the Lima auto Mall and if was closer I would purchase again! More

Recall on 2011 Inpala Called service about a recall on a 2011 Impala the first thing they ask me if I bought my car there or had it serviced there, I said no. They took my Called service about a recall on a 2011 Impala the first thing they ask me if I bought my car there or had it serviced there, I said no. They took my phone number and said they would call me. That was five months ago and no phone call yet. I thought a dealer had to take care of a recall even if you didn't buy it there. What is going on here? I did not take any names and I did not get any service. More

Dear Lima Auto Mall, My mother brought her 2006 car into Dear Lima Auto Mall, My mother brought her 2006 car into you for standard service and winterizing, a car running fine. Three days later she gets her Dear Lima Auto Mall, My mother brought her 2006 car into you for standard service and winterizing, a car running fine. Three days later she gets her car back with a $3300+ dollar bill. This is an 89 year old woman that trusts you to take care of her car, I ask her what was repaired; her answer a tire, they worked on the brakes and changed the oil. If the person doesn't understand what you are doing then that is not licence to go ahead and blindly conduct the work. So what did we do, change all the gaskets because a little oil was seeping! Wow she barely drives 3000 miles a year is this really something that affected the safety of the car. Whoever is involved with this should be ashamed! Is this how you would treat an elderly member of your family or would you take the time to truly make sure they had all the options available to them? Why cant you guys just be the "white Knights" and just do the right thing. This is now the second incident in which her interests were not handled correctly by your establishment, the first of which required me to contact General Motors directly to get them to cover the cost on a known faulty part that would have cost her over $1200.00. Reputation folks is all yours I have no control over it, but you do! Thanks for looking out for your customers........I hope somebody enjoys their commission from this deal because after 7 New car purchases and countless service.......this will be the last penny your dealership will receive! Update: I have talked with the dealership and was told you will either not like us less or not like us at all when everything is done; way to set your standards in customer service high! End result no resolution, no offer to try and make anything right. Thanks also for deleting my negative remarks off of your facebook page, way to be honest, no wonder all your reviews on there are positive! More

We took our used Chevy in to have it serviced, and the service was great...fast and friendly. While we were waiting we talked with Sean Sanders, who sold us the used car, and he gave us such a good deal o service was great...fast and friendly. While we were waiting we talked with Sean Sanders, who sold us the used car, and he gave us such a good deal on a new Chey Impala that we couldn't refuse. We would recommed the Lima Auto Mall to anyone looking for a new or used car or truck. The service we have always been given has been fast and friendly. The building is absolutely spotless, which I feel shows they take pride in their business, and from the service we've always had, I feel they value their customers. More

I have been dealing with Eric and Keith for over 10 years. Eric always gives me the best price and discounts available for the service I am looking to get done. Any time I have a competitive price, E years. Eric always gives me the best price and discounts available for the service I am looking to get done. Any time I have a competitive price, Eric and Keith work with me to be satified as a customer. I have never had a basd experience at Lima Auto Mall and that keeps me coming back. More

I have bought 2 different blazers at this dealer ship. I will be back to look at a new car soon. My last blazer was totaled over the weeked. So I'm back in need of a car. I hope they have something that I w will be back to look at a new car soon. My last blazer was totaled over the weeked. So I'm back in need of a car. I hope they have something that I will be happy with. My brother also went there and bought a used car. More

Our sales, service and every interaction has been superlative. 5 stars out of 5, including surprisingly competitive pricing for items classically less expensive at independents, such as for tires, superlative. 5 stars out of 5, including surprisingly competitive pricing for items classically less expensive at independents, such as for tires, We have purchased two lightly used vehicles from these people and would always look there first for our next ones. The people are friendly abd obviously go out of their way to provide a great experience in all respects. Strongly recommended. More