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Lima Auto Mall - Service Center

Lima, OH

4.8
532 Reviews

532 Reviews of Lima Auto Mall - Service Center

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October 27, 2018

Malibu Issue Found issue of broken wire in the engine harness. Repaired and saved me money so not having to buy a full wire harness that was very expensive. More

by MONTESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
October 27, 2018

All Points inspection and oil change I am very satisfied with my service. I was kept informed of everything that was going on with my vehicle by the service advisor. Thank you. More

by rsassie193
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2018

Fabulously Happy It is very important, no matter how new your vehicle may be, get a service warranty. It helps so much, especially when you least expect it. The se More

by JaxxHopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb, Eric Maenle
October 24, 2018

The service department performed an oil and filter change The oil and filter change was done efficiently and at a reasonable cost. Rotation of tires was not done since the front tire tread was higher than rea More

by SHIRLC34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb
October 22, 2018

Fast, Friendly service Everyone is very friendly at the Lima Auto Mall! They give fast, friendly service. They remember me when I come into the dealership and treat me jus More

by FIELDS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2018

Happy customer Very pleased. Staff were very polite. They told me when my car would be ready, and it was. They also shared with me that I needed new tires before More

by nhgalvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 19, 2018

Oil change, maintenance check up They got me in for my appointment on time. Nice waiting area while they worked on my vehicle. Gave me an easy to read summary of my maintenance check More

by LISA.HAIDLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert "Spanky" Mulcahy
October 14, 2018

Friendly very helpful. Great service. Would recommend to my friends. Car was done when promised. Did what I ask and more. Explained problem and what they did to fix it. More

by pktuach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
October 11, 2018

Good friendly service Very friendly and helpful people. I needed ride to and from the rental car company and the courtesy car was able to help. I was surprised though to fi More

by jkganatra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave and Caleb
October 10, 2018

Just had Oil Changed but you Did not wash my truck My truck was supposed to be washed but it was not. This did not make me real happy. I was asked when I called to make my appointment if I wanted it More

by MIKES12X
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the employee my wife was the one who dropped vehicle off