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Lima Auto Mall - Service Center

Lima, OH

4.8
534 Reviews

534 Reviews of Lima Auto Mall - Service Center

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December 13, 2018

Trustworthy, friendly service. Eric and Keith are always very helpful and always take good care of me - and my car. They know I am trying to hang on to it as long as possible. More

by prockers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
December 12, 2018

Excellent Dealership The dealership is very clean and modern. the salesman and the service department are all very informative and friendly. The service was completed as p More

by KIRK4DE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Kiefer
December 10, 2018

Oil change and radiator flush Eric is always a pleasure to work with as is the service team. He gives helpful information. I was there for an oil change and radiator flush. More

by sheila9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle, Luke Taylor
December 09, 2018

Amazing sales and service over 20 years wiith Lima Auto Mall Whenever i have a problem with a car needing service, Eric and Keith gets it done !!! I always recommend LAM to everyone over other dealerships. More

by saylor.william
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Jones for 15 Years, 4 cars purchased from Rick, Steve Morrison, Eric Maenle, Eric Dalrymple, Jimmy Shilling, Luke Taylor
December 07, 2018

Fast, thorough, efficient! We buy our cars here even though we live an hour away. There are Cadillac dealers closer, but none better for service or attention to details. They ar More

by HKJ1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle, Chris Kiefer, Robert "Spanky" Mulcahy
December 07, 2018

friendly customer service Great customer service very friendly,after leaving car, they took me home, car was finished in a timely manner,very satisfied with work done on car. More

by LALAKERS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not remember persons name
December 06, 2018

Always ready to help My iPhone stopped connecting to my car. I stopped in and the young man efficiently fixed the problem at no cost. Thank you very much. More

by dmontgomery29
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am not sure on the name of the employee
December 06, 2018

Great customer service very friendly fast service when they got my car done I didn’t have a ride they sent a driver to pick me up. I would highly recommend them to service More

by KYOUNG51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2018

Light bulb change & oil change As usual, they were thorough in their review and explanation of what was needed and the time involved . The bumper needed moved back in order to get t More

by MSTECHSCHULTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
December 04, 2018

Replacement wheel center cap After a recent oil change, we noticed our whee center cap was missing. Stopped by service department. They ordered a new one, came in 2 days and the More

by bkiracofe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
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