Lima Auto Mall - Service Center

Exceptionall. Service I was treated like a valuable customer even though I only use their service about once a year. I bought my car nearly five years ago and have driven I was treated like a valuable customer even though I only use their service about once a year. I bought my car nearly five years ago and have driven it less than 8000 miles. I am retired and have some health issues but do need to have a car I can rely on. These employees have always been polite and honest while keeping my car in excellent condition. They can be trusted to give you exceptional service! More

Service I put around 50k miles on my vehicle each year. Eric Maenle understands that I rely on my vehicle to get me where I need to go without having mechani I put around 50k miles on my vehicle each year. Eric Maenle understands that I rely on my vehicle to get me where I need to go without having mechanical issues. So I trust the service department @ Lima Auto Mall to keep my vehicle running at peak performance week in and week out. More

Car repaired Customer service like no other. I worried about buying a car “out of town”. Shouldn’t have worried! I have never had this level of customer service Customer service like no other. I worried about buying a car “out of town”. Shouldn’t have worried! I have never had this level of customer service. They just take care of you!!!! More

Battery The cars battery was in need of replacement. Cold cranking amps were way down. Called Lima Auto Mall and was able to get in for replacement before 5 The cars battery was in need of replacement. Cold cranking amps were way down. Called Lima Auto Mall and was able to get in for replacement before 5pm. This was like at 3pm same day. Real impressed with the service and speedy turn around. Thanks More

Regular maintenance Easy to set up an appointment, worked with my schedule, and work was done timely and price was very reasonable. Service dept very friendly and helpfu Easy to set up an appointment, worked with my schedule, and work was done timely and price was very reasonable. Service dept very friendly and helpful. More

Excellent service and follow up! The staff was very friendly and professional, provided excellent service and follow up! Keith was very nice to work with, making sure he kept us upda The staff was very friendly and professional, provided excellent service and follow up! Keith was very nice to work with, making sure he kept us updated along in the process of insuring our vehicle was working properly. Thanks! More

Personal service Had to have a recall on our Silverado. The dealership let me bring the truck and they transported me to work and returned my truck to my workplace wh Had to have a recall on our Silverado. The dealership let me bring the truck and they transported me to work and returned my truck to my workplace when finished. Talk about personal service. Thanks Lima Auto mall More

Service Appointment was quick, service was professional, and the service guys were professional and helpful with any questions.dealership is clean and comfort Appointment was quick, service was professional, and the service guys were professional and helpful with any questions.dealership is clean and comfortable. All the people in the front end and in officers always friendly. More

Great service and worked with me The service center went above and beyond. Really appreciate all they did and recommend them. Price was a little more than I wanted to Mom pay but it The service center went above and beyond. Really appreciate all they did and recommend them. Price was a little more than I wanted to Mom pay but it was quality service and they worked with me. More

responsive friendly service I have always experienced great service at Lima Auto Mall.. Always fast and friendly with quality work. They also adjusted the luggage racks and cha I have always experienced great service at Lima Auto Mall.. Always fast and friendly with quality work. They also adjusted the luggage racks and changed a wiper with no appointment or charge. More