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Lima Auto Mall - Service Center

Lima, OH

4.9
517 Reviews

517 Reviews of Lima Auto Mall - Service Center

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December 22, 2018

Service Appointment was quick, service was professional, and the service guys were professional and helpful with any questions.dealership is clean and comfort More

by TAICHIRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle, Eric Dalrymple, Jimmy Shilling, Luke Taylor, Robert "Spanky" Mulcahy, Nathaniel Winegardner
December 15, 2018

responsive friendly service I have always experienced great service at Lima Auto Mall.. Always fast and friendly with quality work. They also adjusted the luggage racks and cha More

by goeckefarms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2018

Great service and worked with me The service center went above and beyond. Really appreciate all they did and recommend them. Price was a little more than I wanted to Mom pay but it More

by SPETERS11983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
December 13, 2018

Trustworthy, friendly service. Eric and Keith are always very helpful and always take good care of me - and my car. They know I am trying to hang on to it as long as possible. More

by prockers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
December 12, 2018

Excellent Dealership The dealership is very clean and modern. the salesman and the service department are all very informative and friendly. The service was completed as p More

by KIRK4DE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Kiefer
December 10, 2018

Oil change and radiator flush Eric is always a pleasure to work with as is the service team. He gives helpful information. I was there for an oil change and radiator flush. More

by sheila9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle, Luke Taylor
December 09, 2018

Amazing sales and service over 20 years wiith Lima Auto Mall Whenever i have a problem with a car needing service, Eric and Keith gets it done !!! I always recommend LAM to everyone over other dealerships. More

by saylor.william
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Jones for 15 Years, 4 cars purchased from Rick, Steve Morrison, Eric Maenle, Eric Dalrymple, Jimmy Shilling, Luke Taylor
December 07, 2018

friendly customer service Great customer service very friendly,after leaving car, they took me home, car was finished in a timely manner,very satisfied with work done on car. More

by LALAKERS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not remember persons name
December 07, 2018

Fast, thorough, efficient! We buy our cars here even though we live an hour away. There are Cadillac dealers closer, but none better for service or attention to details. They ar More

by HKJ1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle, Chris Kiefer, Robert "Spanky" Mulcahy
December 06, 2018

Always ready to help My iPhone stopped connecting to my car. I stopped in and the young man efficiently fixed the problem at no cost. Thank you very much. More

by dmontgomery29
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am not sure on the name of the employee
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