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Lima Auto Mall - Service Center

Lima, OH

4.9
517 Reviews

517 Reviews of Lima Auto Mall - Service Center

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January 23, 2019

Service We purchased a vehicle in December of 2018. We had a service need In January. They were helpful and accommodating to work with our schedule. More

by mikedeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron, Steve Morrison
January 12, 2019

Lima Cadillac Service I always get my Cadillac service at Lima Auto Mall, they are prompt, professional and very knowledgeable. Highly recommend Lima Auto Mall for not onl More

by angie.0052
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric Maenle
January 10, 2019

Service Good reliable service and I feel an honest evaluation is given on the needs of my vehicles. Service is performed in a timely manner with little waitin More

by vhollar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
January 04, 2019

Exceptionall. Service I was treated like a valuable customer even though I only use their service about once a year. I bought my car nearly five years ago and have driven More

by missdill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric Maenle
January 02, 2019

Service I put around 50k miles on my vehicle each year. Eric Maenle understands that I rely on my vehicle to get me where I need to go without having mechani More

by PKESLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
January 01, 2019

Car repaired Customer service like no other. I worried about buying a car “out of town”. Shouldn’t have worried! I have never had this level of customer service More

by yayajayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Taylor
December 29, 2018

Battery The cars battery was in need of replacement. Cold cranking amps were way down. Called Lima Auto Mall and was able to get in for replacement before 5 More

by donald.nines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
December 29, 2018

Regular maintenance Easy to set up an appointment, worked with my schedule, and work was done timely and price was very reasonable. Service dept very friendly and helpfu More

by SandyD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2018

Excellent service and follow up! The staff was very friendly and professional, provided excellent service and follow up! Keith was very nice to work with, making sure he kept us upda More

by CONSTONE81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2018

Personal service Had to have a recall on our Silverado. The dealership let me bring the truck and they transported me to work and returned my truck to my workplace wh More

by JohnG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
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