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Lima Auto Mall - Service Center

Lima, OH

4.9
517 Reviews

517 Reviews of Lima Auto Mall - Service Center

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March 28, 2019

Great service. Very clean and clear. The guys helped me out quickly and efficiently. I was not kept waiting and they communicated everything clearly to me. The facility was clean and my c More

by vangorderj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
March 28, 2019

BACK AGAIN!! Friendly, clean, explained the service and future service needed. What else can I say? Will be back! Oil change, tire rotation ,car wash, Coffee More

by hpauff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2019

Power steering went out Had my truck towed, gave me a loaner(brand new truck) and fixed my truck without any hassles. Excellent customer service and explanation of the issue. More

by KURTOATES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2019

Maintenance/Escalade Lima Auto Mall's staff is always ready to greet me and very professional when I take my vehicle in for maintenance. The job is always done in a timel More

by LBONIFAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Kuhlman
March 24, 2019

Oil Change and tire rotation I brought my vehicle in for routine maintenance. The service department is excellent. Never a complaint. With other dealerships I would always need t More

by jfletch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Perry service technician
March 23, 2019

They Treat the Customer Right Once again the service department at Lima Auto Mall has come through for me. My truck wouldn't start leaving work late one night. Had it towed to Li More

by PDK622001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
March 22, 2019

Excellent Customer Service My wife dropped her vehicle off at 730 am, they drove her to her job, and returned her vehicle to the job very quickly. Able to diagnose and repair pr More

by salyers88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2019

Oil change. Always with a smile and thorough service They double and triple check no matter how many questions I may ask. They are pretty awesome and take good care of their customers. Always prompt with More

by everyoneandus.george
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb
March 14, 2019

Amazing Very helpful in finding the rigbt vehicle. Very satisfied with the car Mike Tanguay sold me. I would definitely recomend first time buyers to got to t More

by CHANEYMICHAEL594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Taylor
March 01, 2019

As always, Great Job!!! Great customer service and job on my 2018 100 Yr LTZ Silverado. Had an issue with the paint on hood and was taking care of. More

by KEVINF2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Taylor
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