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Lima Auto Mall - Service Center

Lima, OH

4.8
489 Reviews

489 Reviews of Lima Auto Mall - Service Center

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December 28, 2018

Excellent service and follow up! The staff was very friendly and professional, provided excellent service and follow up! Keith was very nice to work with, making sure he kept us upda More

by CONSTONE81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2018

Personal service Had to have a recall on our Silverado. The dealership let me bring the truck and they transported me to work and returned my truck to my workplace wh More

by JohnG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
December 22, 2018

Service Appointment was quick, service was professional, and the service guys were professional and helpful with any questions.dealership is clean and comfort More

by TAICHIRT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle, Eric Dalrymple, Jimmy Shilling, Luke Taylor, Robert "Spanky" Mulcahy, Nathaniel Winegardner
December 15, 2018

responsive friendly service I have always experienced great service at Lima Auto Mall.. Always fast and friendly with quality work. They also adjusted the luggage racks and cha More

by goeckefarms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2018

Great service and worked with me The service center went above and beyond. Really appreciate all they did and recommend them. Price was a little more than I wanted to Mom pay but it More

by SPETERS11983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
December 13, 2018

Trustworthy, friendly service. Eric and Keith are always very helpful and always take good care of me - and my car. They know I am trying to hang on to it as long as possible. More

by prockers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
December 12, 2018

Excellent Dealership The dealership is very clean and modern. the salesman and the service department are all very informative and friendly. The service was completed as p More

by KIRK4DE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Kiefer
December 10, 2018

Oil change and radiator flush Eric is always a pleasure to work with as is the service team. He gives helpful information. I was there for an oil change and radiator flush. More

by sheila9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle, Luke Taylor
December 09, 2018

Amazing sales and service over 20 years wiith Lima Auto Mall Whenever i have a problem with a car needing service, Eric and Keith gets it done !!! I always recommend LAM to everyone over other dealerships. More

by saylor.william
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Jones for 15 Years, 4 cars purchased from Rick, Steve Morrison, Eric Maenle, Eric Dalrymple, Jimmy Shilling, Luke Taylor
December 07, 2018

friendly customer service Great customer service very friendly,after leaving car, they took me home, car was finished in a timely manner,very satisfied with work done on car. More

by LALAKERS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not remember persons name
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