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Lima Auto Mall - Service Center

Lima, OH

4.8
503 Reviews

503 Reviews of Lima Auto Mall - Service Center

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March 24, 2019

Maintenance/Escalade Lima Auto Mall's staff is always ready to greet me and very professional when I take my vehicle in for maintenance. The job is always done in a timel More

by LBONIFAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Kuhlman
March 23, 2019

They Treat the Customer Right Once again the service department at Lima Auto Mall has come through for me. My truck wouldn't start leaving work late one night. Had it towed to Li More

by PDK622001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
March 22, 2019

Excellent Customer Service My wife dropped her vehicle off at 730 am, they drove her to her job, and returned her vehicle to the job very quickly. Able to diagnose and repair pr More

by salyers88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2019

Oil change. Always with a smile and thorough service They double and triple check no matter how many questions I may ask. They are pretty awesome and take good care of their customers. Always prompt with More

by everyoneandus.george
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb
March 14, 2019

Amazing Very helpful in finding the rigbt vehicle. Very satisfied with the car Mike Tanguay sold me. I would definitely recomend first time buyers to got to t More

by CHANEYMICHAEL594
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Taylor
March 01, 2019

As always, Great Job!!! Great customer service and job on my 2018 100 Yr LTZ Silverado. Had an issue with the paint on hood and was taking care of. More

by KEVINF2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Taylor
February 24, 2019

Service Cruze The Service Dept. is the Best in the Area, they do the Job right the 1st Time at a very Fair Price, I have purchased 3 Cadillac & a Cruze from Lima Au More

by Cruze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
February 16, 2019

Great Service! The Service Department is always friendly and knowledgeable! I know when I take my vehicle to the Lima Auto Mall it's going to be fixed correctly! More

by LBONIFAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2019

service I received fast and friendly service. the guys were friendly and took care of ever thing in a very short ti.me. would refer friends and family.thank . More

by JWBEARCLAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2019

Promptly and accurately fixed my problem. This is not the first time the service employee (s) have done an exceptional job. But, in this case I was having some issues with my truck. Eric was v More

by patrickwalter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
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