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This rating includes all service center reviews, with more weight given to recent reviews.
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535 Reviews of Lima Auto Mall - Service Center
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August 07, 2019
Great service! As always, the service department was efficient and thorough! Couldn’t ask for more! Thanks for all that you do for our family of vehicles! I alway As always, the service department was efficient and thorough! Couldn’t ask for more! Thanks for all that you do for our family of vehicles! I always feel confident in the service given and any recommendations! More
by DBODEY2
Verified Customer
August 03, 2019
Always AWESOME !! Final invoice came in under estimate and was completed before estimated completion time, this is just how this department conducts daily business..... Final invoice came in under estimate and was completed before estimated completion time, this is just how this department conducts daily business.....AWESOME....Capiche !! YES !! More
by Mike
Employees Worked With
Other Employees :
Caleb Lovejoy, Eric Maenle, Luke Taylor
August 01, 2019
Repair/Service I had my corvette repaired from an accident and serviced for a noise problem. I am 100% completely satisfied that my car is fixed to my full expectat I had my corvette repaired from an accident and serviced for a noise problem. I am 100% completely satisfied that my car is fixed to my full expectations! Great job! Thank you!! More
by LBONIFAS
July 31, 2019
Great service This was the second time I have dealt with the body shop at Lima Auto Mall. Both experiences have been great with quick repair of body damage on both This was the second time I have dealt with the body shop at Lima Auto Mall. Both experiences have been great with quick repair of body damage on both of my vehicles. More
by DEEHAMAN
Employees Worked With
Luke Taylor
July 30, 2019
Not willing to help I came in for an oil change. When I asked the service guy about changing the cabin filter, he said that he wasn't sure that my car had one, and that I came in for an oil change. When I asked the service guy about changing the cabin filter, he said that he wasn't sure that my car had one, and that he "probably couldn't get one today". He never even attempted to check. He told me that it would cost me $65. My total was $41. The man who came to get me when my car was done was very informative about what they found when inspecting my car. When I went to check out, the lady asked if I had a credit card, because she could not take a check. I have always paid by check. There was no sign to state that they did not accept checks. When I told her that I did not have a credit card, she did take my check. More
by tate00
Employees Worked With
Caleb Lovejoy
July 24, 2019
Got Fixed Had a problem with my Buick and they fixed it . Sounds and runs Great. I appreciate that you got my car back in and fixed it. Thank you Had a problem with my Buick and they fixed it . Sounds and runs Great. I appreciate that you got my car back in and fixed it. Thank you More
by jean3854
Employees Worked With
July 19, 2019
Fast service. I was met as I drove in the door with a friendly greeting. We discussed service and I was in the lounge area in less than 2 min. I was met as I drove in the door with a friendly greeting. We discussed service and I was in the lounge area in less than 2 min. More
by waskins
Employees Worked With
July 18, 2019
The employees were very nice. It was like they were your family. They were helpful and nice . They were friendly and didn't treat you like a number.. It was my first time there and It was like they were your family. They were helpful and nice . They were friendly and didn't treat you like a number.. It was my first time there and they showed me where the waiting room was and restroom. They told me that there was coffee and snacks help myself. I just felt like I was home relaxed.Thank you! More
by judymannburk
July 17, 2019
Service The service on my car was great. The man I worked with in the service department was very friendly and knowledgable. The service at the cashier coun The service on my car was great. The man I worked with in the service department was very friendly and knowledgable. The service at the cashier counter was not great. More
by mwise95
July 16, 2019
Needed repairs following accident The dealership made it an incredibly easy process for me, they worked well with my insurance company and the work they did is excellent. They even mad The dealership made it an incredibly easy process for me, they worked well with my insurance company and the work they did is excellent. They even made sure to vaccum the inside of my car. No complaints, I would definitely come back. More
by TRINITYXMICHELLE
