Lima Auto Mall - Service Center

Excellent Service and a Professional Staff I had another excellent visit to Lima Cadillac's (Lima Auto Mall) service department after scheduling my appointment online. I went in for my routine I had another excellent visit to Lima Cadillac's (Lima Auto Mall) service department after scheduling my appointment online. I went in for my routine service and as always they kept me posted on service recommendations that were due for my Cadillac. Mr. Gerry Keysor made sure that the recommended servicing was completed on the same day, and in a very timely fashion. I appreciate their honesty and integrity, which is I why I keep coming back. More

Great service Called on a Thursday afternoon, had a service appointment the following Monday. I was able to drop off my car and went to lunch, and it was done when Called on a Thursday afternoon, had a service appointment the following Monday. I was able to drop off my car and went to lunch, and it was done when I returned. I wish my dentist’s appointments were as quick and painless. More

Quick Service I had picked up a nail in one of my tires. I called the Service Department and was able to get in immediately. The nail was removed and the tire was p I had picked up a nail in one of my tires. I called the Service Department and was able to get in immediately. The nail was removed and the tire was patched in just a short time. The price was right and they even washed my car for free. At the same time, they replaced the batteries in one of my key fobs. Always have had great service at Lima Auto Mall. I recommended them to a friend and she bought a truck. She told me she has bought many vehicles over the years from other dealerships in Lima and the surrounding area but had never been so satisfied as she was with Lima Auto Mall! More

Excellent Service Scheduled service easily, pre-call before I arrived to ask clarifying questions, service was completed on time for less than quoted! Thanks very much! Scheduled service easily, pre-call before I arrived to ask clarifying questions, service was completed on time for less than quoted! Thanks very much! I highly recommend this dealership! More

Rust repair, looks good. Friendly service Luke made service very convenient for me. Was on vacation was able to get car in at that time for his convenience and mine. Friendly service Luke made service very convenient for me. Was on vacation was able to get car in at that time for his convenience and mine. More

Very Professional! My truck was scheduled for a couple service items; I arrived a few minutes early, and they didn't waste anytime getting started on it, even though I w My truck was scheduled for a couple service items; I arrived a few minutes early, and they didn't waste anytime getting started on it, even though I was ear;y. I waited in the lobby and they were finished in no time. I love getting in and out promptly! My truck even had a wash and boy, it looked brand new! More

Fantastic !! The service department is always looking out for my best interest....my Silverado is paid off and I plan on keeping it for quite a while. Great job gu The service department is always looking out for my best interest....my Silverado is paid off and I plan on keeping it for quite a while. Great job guys !! More

appointment times and completion times were as stated Appointment and completion times were as stated. Your ratings are dropping due to the extent of this review. It was suppose to be short and concise. Appointment and completion times were as stated. Your ratings are dropping due to the extent of this review. It was suppose to be short and concise. More

Service Great Customer Service is rare in this day & time, but it is alive & well at Lima Chevy/Cadillac, Caleb, Eric, Keith & Jeff, deliver a great customer Great Customer Service is rare in this day & time, but it is alive & well at Lima Chevy/Cadillac, Caleb, Eric, Keith & Jeff, deliver a great customer experience every time. Great Job Team! More

awesome the service department has fast friendly service at a reasonable price! I am very happy with the work they do. I will use their services again! the service department has fast friendly service at a reasonable price! I am very happy with the work they do. I will use their services again! More