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Lima Auto Mall - Service Center

Lima, OH

4.8
535 Reviews

535 Reviews of Lima Auto Mall - Service Center

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November 14, 2019

Brakes and brakefluidflush Friendly atmosphere. Work well done.Pleased with the service. I am happy with the way Keith and Eric took care of my brakes. Brakes work fine now. More

by JKOHLI51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
November 13, 2019

Needed a new headlight and oil change Always polite and very responsive to what I needed- had headlight in stock and I suggested an oil change and if they could wash my car and a very nice More

by TRACEYBUFF84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb- service dept, Eric Maenle
November 09, 2019

Always friendly and welcoming I love coming here, they are always very friendly and very welcoming. I feel like I can trust them when I bring my vehicle in for scheduled maintenan More

by rsassie193
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerry @ Service Department
November 09, 2019

Friendly, timely, well informed Explained what service I would get Scheduled timely, clean facility, Friendly happy-on time washed vehicle explained work to be done Happy helpful More

by CMARTIN103311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
November 07, 2019

Service Visit Stopped in for routine service and was treated by a friendly staff. Had an intermitted problem with some sensors and the repair department was not ab More

by DSIMON27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2019

Friendly informative and fast service! I always have the best experience getting my car serviced here! They are so helpful and informative. Plus you can't beat the prices, especially for go More

by Jamie Stewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerry
November 05, 2019

Excellent as usual. I had my scheduled maintenance completed on my 2017 Equinox. The people, the prices and the whole overall appearance of the dealership were incredibl More

by Vernon and Kim Leugers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know everyone's names. Thanks to ALL!
October 30, 2019

Excellent customer care I was treated with timely excellent service! Two days in a row..no questioning my urgency! I don’t anticipate any further issues with my Cruze! More

by JAN_MULCAHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2019

HAVE ALLWAYS HAD YOU DO MY SERVICE WORK! WOULD LIKE TO KNOW WHAT COLOR MY TRANNY FLUID SHOULD BE AFTER A FLUSH REMOVED SOME WITH VACUUM PUMP AND IT IS REALLY DARK USED TO BE RED WHEN I HAD TH More

by rcatlettjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
October 27, 2019

Truck Repair It was nice to get a new vehicle to drive while mine was being repaired and they washed my truck when I picked it up More

by lhewitt1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
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